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HELP

QOLSYS CONFIDENTIAL AND PROPRIETARY  PAGE 28 OF 32

© Last updated 6/3/15 All rights reserved

HELP

The second icon in the footer is “Help”

HELP APP

The “Help” app is divided into three sections: Video tutorials, 
FAQs, and Contact Us

FIND IT

VIDEO TUTORIALS

The built in library of video tutorials 
includes video instructions on common 
questions like “User Codes” and 
“Connecting Wi-Fi”

FAQs

The panel also has a tab with frequently 
asked questions that allow a user to find 
an answer the most common 
questions.  

To access these questions, tap the 
“Help” icon and select “FAQs”. The 
questions appear in a list and can be 
expanded by touching the arrow o the 
left.   

To watch a video, select the Video Tutorials tab and press “Play”

The FAQs tab shows answers to “Frequently Asked Questions”.

Содержание IQ PANEL

Страница 1: ...ider s monitoring and safety systems your smart phone and remote access from your personal computer If you have questions about the use features or any aspect of this product please consult your secur...

Страница 2: ...developed the software using a Google Android operating system we can continue to refine your experience over time with software updates and innovative new devices The IQ Panel is more than just a sec...

Страница 3: ...ed 6 3 15 All rights reserved HARDWARE OVERVIEW Panel Camera Header Status Bar Footer Help bar Emergency Button Home Button Microphone SD Card Slot Cooling Vents Two Way Voice Speaker Panel Sounds Spe...

Страница 4: ...e overall status of the system view weather time and date information and execute various security home control and other functions of the system HOME SCREEN Header or Status Bar Primary User Interfac...

Страница 5: ...system status and shows the date time and current status STATUS BACKLIT BUTTONS The panel s Panic and Home buttons also illuminate to show panel status Green LED when Disarmed Red LED when Armed Duri...

Страница 6: ...you press the emergency button by mistake simply tap the Home button or click Back to return to the previous page FIND IT EMERGENCY TYPE SILENCE SIREN Select the icon that represents your emergency ty...

Страница 7: ...your system is monitored be ready to provide your verbal password to your security provider s monitoring agent if they contact you If you are unable to provide the correct verbal passcode the authori...

Страница 8: ...and will cancel the alarm reported to your security provider A Fire alarm is triggered when you touch the Fire panic button Note There is no Silent function on the button itself but once you touch it...

Страница 9: ...ates that the home will be vacant while the system is armed All devices including the IQ Motion and the Image Sensor will be activated in this mode We encourage users to activate this whenever they le...

Страница 10: ...y and don t want to wake those asleep When the system is armed press Quick Exit for a 120 second period where you can open doors without deactivating the system DISARM PHOTOS When you disarm the syste...

Страница 11: ...s for the day FIND IT LOCATION Your weather reporting is based on your location which is set by your dealer When the IQ Panel is installed your dealer indicates your zip code in your Alarm com account...

Страница 12: ...tomatically take a photo when the alarm is triggered and another when the siren times out The 20 most recent images are saved in the camera app under Alarm Photos and also store the date and time they...

Страница 13: ...rity sensors are listed by zone area The status and settings for each of the sensors are shown in a list Use your finger to swipe up or down to see the entire list To see the history for a specific se...

Страница 14: ...desired switch from heat to cool auto or off Smart Socket Control each side of the smart socket see current energy usage Door Locks See lock status battery level and send a lock or unlock command Home...

Страница 15: ...he home button to deactivate SAFETY SENSORS Add sensors in this group to be self monitored locations such as pool gates gun safes medicine cabinets and other areas of your home that may pose a safety...

Страница 16: ...behaviors Functions are provided to Disable turn off the warning notifications Quick Access temporarily turn off the warning voice prompts and chimes and to Enable turn on the warning notifications T...

Страница 17: ...use the arrows to view the next or previous image touch the trash can to delete an image or go back to the Photo Frame Menu When you open the Photo Frame app you will see thumbnails of the images save...

Страница 18: ...it Your new photos will appear in the preview pane Touch a photo to view full screen or press Play to test Do not insert SD Card into panel if power is off 1 2 3 4 5 Any photos you put on an SD Card t...

Страница 19: ...llows you to control the panel s master volume To adjust touch the bar on the slider and move it from left to right Voice Settings Enable or disable the panel from speaking sensor names panel status e...

Страница 20: ...e your sensor names FIND IT 1 Touch Apps Touch the Globe icon to toggle between your primary and secondary language To adjust these settings press and HOLD the icon 2 3 Wait while the panel switches l...

Страница 21: ...IT MASTER CODE DEFAULT CODE In order to access the system settings you ll need to enter the MASTER CODE on the account To add edit or delete user codes select User Management in Settings While the acc...

Страница 22: ...e Wi Fi sound and display settings FIND IT Wireless Settings View your current network or connect to new ones Sound Adjust the sound settings for your panel Brightness Change the panel s brightness SD...

Страница 23: ...low the steps below CONNECTING WI FI Connecting to a local Wi Fi network will allow a wide variety of features and benefits FIND IT Press Settings Enter your master code Select System Settings Select...

Страница 24: ...change to a user on your Alarm com portal it will automatically update the information on your IQ Panel The IQ Panel allows multiple users to control the system Each user can have their own unique use...

Страница 25: ...st on a weekly basis Ask your security provider for details Test your Wi Fi connection often to ensure a strong connection Please note The test will check the panel s connection to your network or rou...

Страница 26: ...the IQ Panel uses an Android operating system it can read almost any name and speak it when the sensor is opened Customize your system with specific names like Megan s Upstairs Window To customize a...

Страница 27: ...reserved PANEL REBOOT FIND IT PANEL REBOOT Sometimes technology needs a swift kick Simply reboot your panel to keep it in line Touch Settings Enter your master code 1 2 3 Touch Panel Reboot 4 Touch O...

Страница 28: ...utorials includes video instructions on common questions like User Codes and Connecting Wi Fi FAQs The panel also has a tab with frequently asked questions that allow a user to find an answer the most...

Страница 29: ...screen allows you to view your security provider s contact information FIND IT NOTE the information shown here is for demonstration purposes only Please refer to your own panel for your provider s inf...

Страница 30: ...f this agreement E Limited warranty Please refer to our website www qolsys com for the latest Warranty and Return Policy applicable to this product F Limitation of liability Qolsys s sole obligation o...

Страница 31: ...nor local 911 services Warning The terminal block that is mounted inside the Product has 8 connectors for wires There are two additional connectors for the first external sensor labeled EXT1 and EXT1...

Страница 32: ...ment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no...

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