4
90
Problem
Reasons
Solution
The device does
not turn on.
No power.
Turn power on.
Damaged electrical outlet.
Turn off the power and
check/repair the power outlet.
Unknown reason.
Contact the dealer.
Little air
displacement or
limited cooling
effect.
The lowest ventilation setting
is selected.
Select the high ventilation speed
mode.
The air filter is dirty.
Check and clean the filter.
The air supply or exhaust of the
indoor unit is blocked.
Check that the unit is not blocked
and remove the
obstruction.
The air supply or exhaust from the
outdoor unit is blocked.
Check that the unit is not blocked
and remove the
obstruction.
The ambient temperature is too
low or high.
The ambient temperature must
be between 18 and 40ºC.
Insufficient voltage from the
power supply.
Consult an installer or use a
different power connection.
Air displacement
only but no
cooling effect.
The device runs in ventilation
mode.
Select the cooling mode (A/C).
The cooling mode has just turned
off automatically.
Wait about 3-5 minutes until
the thermostat switches on again.
Abnormal sounds
or vibrations.
The mounting brackets are not
properly installed on the vehicle, or
the device mounting screws are not
sufficiently tightened.
Check that the mounting bracket
is tight and tighten the device
mounting screws.
Water is leaking
from the indoor
unit.
The rubber stopper on the bottom
of the indoor unit is missing, or is
not pressed
enough.
Check or replace the rubber
stopper.
The device is at an angle
The device must be mounted
horizontally (maximum angle
<3°.)
The appliance
emits a related
odor.
There is a serious problem.
Switch off the device
immediately and contact the dealer.
If problems not listed in the table occur or recommended solutions do not work, please contact
the service centre.
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