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Q-Base User Manual 03/2019 27
4.6 Factory reset of Q-Base
If required, Q-Base can be reset to the original factory settings.
Note : When performing a factory reset, all existing data including log files and settings will be
deleted. The Q-Base password will be reset to the default password (“Qiagen123”). The Q-Base
will be rebooted and will start with the first-time configuration (Section 4.3). The USER1 LED (refer
to point 7 in Section 3.1, page 8) will blink during the factory reset, and will turn off when the
factory reset is complete.
Note: If you are using the Wi-Fi/Bluetooth dongle, the Q-Base may not be able to use Wi-Fi and
Bluetooth after the reboot. This can be resolved by restarting the Q-Base manually (unplug the power
cord for a few seconds).
Press the reset button on the service panel for at least 10 seconds to perform the factory reset.
4.7 Insert/remove the microSD card
To insert the microSD card, push it into the holder with the contacts facing down.
Note : A 32 GB microSD card is already in place upon delivery.