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4. 

Problem solving

Problem: the serial communication 
between PC and Qmove does not open

Solution:

 check that the selected COM port is right.

Go to peripheral management and check out the port 
number.

Problem: drivers installation fails and 
Windows shows error code 10

Solution:

  Windows   error   code   10   indicates   a 

hardware error or the drivers installation failure. This 
could  happen  if  a  device   is not  supplied  properly to 
operate (for example connected to a bus powered hub 
with   other   devices),   ot   it   could   indicate   a   serious 
hardware problem.
It could be possible that the USB root hub drivers are 
not properly installed.

Problem solving

StarterKit_EN - 21/05/07

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Содержание IQ009

Страница 1: ...IQ009 Starter Kit 1 Informations 2 2 Drivers Installations 3 3 Development 6 4 Problem solving 7 StarterKit_EN 21 05 2007 ...

Страница 2: ...ss info qem it Driver USB It is possible to download the drivers from the download area in the website www qem it or you can find them in the QEM CD in the directyory Driver IQ009 Kit content A 1 IQ009 interface B 1 USB cable C 1 miniUSB cable D 1 miniUSB DSUB9 cable Informations StarterKit_EN 21 05 07 2 di 8 A B C D ...

Страница 3: ...the IQ009 interface and the miniUSB port of the MicroQmove or PROG port of the Qmove On the PC will appear this dialog form Select No not this time and then press Next Select in this window Install from a list or specific location Advanced and press Next Select the path D Driver IQ009 If you are using the CD If you download the driver from the websiste select the directory containing it Once inser...

Страница 4: ...plete Press Finish On the PC will appear this dialog form Select No not this time and then press Next Select in this window Install from a list or specific location Advanced And press Next Drivers installation StarterKit_EN 21 05 07 4 di 8 ...

Страница 5: ...e right path press Next Press Finish The installation of the IQ009 drivers is complete N B The operating system will open a new communication port COM its name will be according to the first available port number For example if in the system two ports are used COM1 and COM2 the COM3 port will be used Drivers installation StarterKit_EN 21 05 07 5 di 8 ...

Страница 6: ...port of the PC N B To know the name assigned by the PC to the port go to the control panel and verify in peripheral management the port number associated to the interface It is now possible to open the serial communication between the PC and the Qmove system Press the key on the toolbar indicated by the arrow in the picture open close communication Check the communication status in the status bar ...

Страница 7: ...ls and Windows shows error code 10 Solution Windows error code 10 indicates a hardware error or the drivers installation failure This could happen if a device is not supplied properly to operate for example connected to a bus powered hub with other devices ot it could indicate a serious hardware problem It could be possible that the USB root hub drivers are not properly installed Problem solving S...

Страница 8: ...nging th driver option To change the actual drivers signing setting go to the control panel system click on hardware and so on driver signing The desired setting could be now selected Problem the operating system chose a COM port with number superior to 16 Solution change the port number in the advanced options inside port properties Problem solving StarterKit_EN 21 05 07 8 di 8 ...

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