
UG-1037
ePAQ-9100
Copyright © 2016 QEI
Troubleshooting
39
Problem
Solution
Point value is
FAIL instead of a
• Check that communications are still functioning to the Field Device.
value. The
ENTIRE 16bit
word will display
as FAIL only if
each bit of the
16bit word is
failed.
• Check that the Field Device has been sized with some number of
Status points. • Check that the point address in Field Device is correct
in the configuration file and in the Field Device. • Check that the data
point is correctly mapped to the Master Station in the configuration
fi
le. • Check that Field Device has a valid value for that
point.
Point value has a
different value
• Check that the point address in the configuration file and the Field
Device is correct.
than expected.
• Check that the data point is correctly mapped to the Master Station
in the configuration file. • Allow a sufficient amount of time for the
ePAQ to poll and receive an updated value for the point.
At this point in the Status data validation process, all options concerning software
parameter adjustments have been attempted. Check that all wiring terminations
and cabling are correct. If those are correct, contact QEI for technical assistance.
8.7.3
Accumulator Data
Problem
Solution
Point value is
FAIL instead of a
value.
• Check that communications are still functioning to the Field Device.
• Check that the Field Device has been sized with some
number of Accumulator points.
• Check that the Field Device has been correctly configured for
Accumulator data polling. Refer to the appropriate ConfigWiz protocol
addendum for more information.
• Check that the point address is correct in the file and in the Field
Device.
• Check that the data point is correctly mapped to the Master Station
in the file.
• Check that Field Device has a valid value for that
point.
Point value has a
different value
than expected.
• Allow a sufficient amount of time for the ePAQ to poll and receive an
updated value for the point. • Check that the point address in the
configuration file and the Field Device m
atch. • Check that the data
point is correctly mapped to the Master Station in the ePAQ
configuration file.