Troubleshooting
Please Note:
the spa owner may perform the following corrective actions. If the trouble cannot be
corrected in the steps below, please refer to your QCA Dealer for service. (Improper servicing by
an unauthorized serviceman or spa owner could result in damage that will not be covered by the
warranty, or could cause serious injury.)
SYMPTOMS
CORRECTIVE ACTION
Equipment Does
Check to see if the power cord is plugged in.
Not Operate
Test the GFCI to see if it has "tripped".
IMPORTANT
: If the
GFCI trips repeatedly, do not use the spa, and contact your Dealer.
Check the circuit breaker in the main circuit panel.
Pump Does Not Work
Inspect the filter cartridge for dirt and debris. Clean or replace.
Check for blockages or restrictions at the main drain and catch
basket. Check for blockages or restrictions at jets.
Pump Does Not Work
Push the button for high-speed jet.
(high speed jet action) Check the above items if "Pump does not work"
Inadequate Jet Action
The filter cartridge may be clogged. Pull the cartridge from the
filter canister. If the jet action improves, clean or replace the filter.
Check the level of the water.
No Heat
Check the spa water level. Water must be above minimum water
level. Check jet orifice for blockage. Clear if blocked.
Check
all steps in "Equipment does not operate."
Check that the temperature dial is set for the desired temperature.
Remember: Do not expect hot water immediately from the jets.
The heater will raise temperature 1-2 degrees per hour if covered
with Soft TopTM Inspect the filter cartridge for dirt and debris.
Check if pump is operating. Follow the steps in "Pump does not
work".
Water is Cloudy
Check the water chemistry balances and replenish as needed.
Clean or replace the filter cartridge.
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