FAQ
Question: I am not getting any audio from my cameras, Why?
Answer: The cameras that come with the package do not have built in microphones. If
you want to hear audio from the camera you would need to run a powered
microphone from the camera location and connect it to an audio in port on the
back of the DVR. You will also need to connect an amplified speak to the audio out
port on the DVR to hear the audio on the DVR.
Question: I can see the video on my screen but the mouse, remote, and buttons on
the front of the DVR do not work, how can I access the menu?
Answer: Hold down the stop/escape button on the front of the DVR for around 10
seconds until you hear a beep and see if this gets the mouse, remote and buttons
to work.
Question: The video on my QM6006B camera is very dark, how can I correct this?
Answer: Put your hand over the front of the camera for around 10 seconds, then
remove your hand, you should hear a click and the filter on the camera should
reset.