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QSD42908C8 User’s Manual

Appendix F: Product Service & Warranty

Thank you for choosing our products.

All of our products users have a conditional free warranty repair service for hardware within

12 months starting from purchase date, and a free exchange service within one month (valid for

manufacturing defects). Permanent upgrading service is provided for the software.

Liability Exclusions:

(1) Equipment damage caused by improper operation

Any product malfunction, abnormalities in operation or damage caused by following reasons

are not within the free service scope of our company. Please select payable service.

(2) Improper environment and conditions in/on which the equipment operates, e.g., improper

power, environment temperature, humidity and lightening strike etc. that cause equipment

damage.

(3) Damage caused by acts of nature: earthquake and fire etc.

(4) Equipment damage caused by the maintenance of personnel not authorized by our

company.

(5) Product sold over 12 months ago.

In order to provide various services to you, please complete registration procedure after you

purchase the product. Cut off or copy User’s Information Card and fax or mail it to us after the

card is filled in.

Contact Us:

Q-See Products

8015 E. Crystal Dr

Anaheim, CA 92807

Website:

http://www.q-see.com

Customer Service:

Phone: 877-998-3440 x 538

Email: [email protected]

Tech Support:

Phone: 877-998-3440 x 539

Email: [email protected]

Fax:

714-998-3509

Содержание QSD42908C8

Страница 1: ...Manual V2 1 Contact Us Q See Products 8015 E Crystal Dr Anaheim CA 92807 Website http www q see com Customer Service Phone 877 998 3440 x 538 Email cs dpsi usa com Tech Support Phone 877 998 3440 x 5...

Страница 2: ...4 4 PTZ Pan Tilt Zoom Control 23 4 5 Manual Record 25 4 6 Playback 26 4 7 Backup Recorded Files 30 4 8 Shutting Down DVR 32 Chapter 5 Parameters Setup Guide 33 5 1 Administrator and Password 33 5 2 Ad...

Страница 3: ...ver Setup 82 7 2 Upgrade Mode 84 Appendix A Mouse control function 90 Appendix B HDD Capacity Calculation 92 Appendix C DVR Connect Cable Definition 93 1 How to make a RS 485 connect cable 93 2 How to...

Страница 4: ...ly and safely DISCLAIMER The contents of this Manual are subject to change without notice we are also not responsible for typing errors or errors of omission Contact Us Q See Products 8015 E Crystal D...

Страница 5: ...n algorithm PAL is 15FPS and NTSC is 20FPS Supports multi zone motion detection Supports mask function to mask sensitive area Supports view tampering alarm function for spiteful camera block Supports...

Страница 6: ...VR firmware Remotely control PTZ Supports Internet Explore for network control Remotely get alarm information of DVR Others Supports network voice talk Supports PTZ local and remote control Supports m...

Страница 7: ...as 9 Female RCA to Male BNC connectors 1 USB 2 0 Cable 1 320GB Hard Drive installed in DVR 1 USB Mouse 1 Remote Control with 2 AA Batteries 1 Product manual 1 RJ45 Ethernet Cable 1 Power supply for DV...

Страница 8: ...ig 2 1 QSD42908 Rear panel 1 Video Out 6 Power Switch 11 Ethernet Port 2 Video In 7 Alarm In Out 12 RS 485 Port 3 Audio I n 8 Spot O ut 13 Alarm in Ports 4 Audio Out 9 VGA Video Out 14 Alarm out Ports...

Страница 9: ...MENU 2 3 ESC EDIT PLAY REC PTZ PREV A SHIFT 1 Switch preview mode into menu 2 Brush control short key WIPER 3 Press MENU for more than 5 seconds to cancel button beep sound ZOOM in PTZ control ZOOM i...

Страница 10: ...and function keys 4 Status Lights READY STATUS ALARM RECORD NETWORK DVR is ready Green means you can use IR remote control Red means there is an alarm Blinking red means reading or writing to HDD Netw...

Страница 11: ...4 EDIT Same as EDIT key of front panel 5 A Same as A key of front panel 6 REC Same as REC key of front panel 7 PLAY Same as PLAY key of front panel 8 INFO Same as INFO key of front panel 9 VOIP Same...

Страница 12: ...y menu and then press the ENTER key If the STATUS light of the DVR front panel is green it means you can use the remote control to operate the DVR Disabling the Remote Control When the remote control...

Страница 13: ...top recording Select camera Stream type Resolution Frame rate Bit rate Enable Rec Schedule PreRec time PostRec time Copy to camera function Network DVR IP address DVR port Subnet mask Gateway Remote h...

Страница 14: ...user name and password The default user name is admin and password is 12345 Main Menu Description The main menu interface is shown as fig 3 3 Fig 3 3 Main menu There is one highlighted frame called t...

Страница 15: ...ve Frame can be moved by direction keys The different kinds of menu items are 1 Check Box Provides two options means enabled and means disabled You can use ENTER or EDIT key to switch 2 List Box Provi...

Страница 16: ...the character in front of cursor d Press ENTER to save exit or ESC to exit without saving 4 Button Trigger a specific function or enter into next sub menu For example press Policy button to enter int...

Страница 17: ...x at the bottom of screen the input status is appeared Here you can press numeric keys to input digital numbers Press A key to change input methods You can select number Uppercase Lowercase or Symbol...

Страница 18: ...zation If the DSP icon is it means there is a DSP initialization error please contact administrator at once The second line represents HDD initialization If the HDD icon is it means the HDD is not ins...

Страница 19: ...1 Recording status Form 4 1 Camera record status Icon Icon Color Status Description White No video signal Yellow Video input Pink Manual recording Green Real time recording Blue Motion detection recor...

Страница 20: ...w tampering alarm Pink Motion External alarm Green No alarm Blue Motion alarm Red External alarm Press numeric keys to switch to individual camera view For example press 2 key to view 2nd Press EDIT k...

Страница 21: ...Password edit box input corresponding password press ENTER key to exit edit box The Active Frame will be moved to Confirm button Press ENTER key to enter into main menu If there is buzzing alarm it m...

Страница 22: ...QSD42908C8 User s Manual 22 Fig 4 5 Main menu Step 2 Select the user name by using then move the Active Frame to Password icon by using keys As fig 4 6 shows Fig 4 6 Change users password...

Страница 23: ...ssword is modified successfully you will return to the main menu if not an error dialog box will pop up You can repeat step 3 to try again 4 4 PTZ Pan Tilt Zoom Control Note The user must have the PTZ...

Страница 24: ...Description In PTZ control mode press REC SHOT key and press the preset number three numeric keys DVR will adjust the corresponding preset number Repeat pressing REC SHOT key and press the preset numb...

Страница 25: ...interface In menu mode press REC key to enter into Manual Record interface directly Fig 4 8 Manual record interface Description Manual record interface has the following parts channel number channel...

Страница 26: ...o main menu Press PLAY key to enter into playback menu Press PTZ key to enter into PTZ control mode 4 6 Playback Note The user must have Playback right Playback Interface In preview mode press the PLA...

Страница 27: ...nding dialog box will pop up Play by Time Playback the recorded stream directly based on the time section Select Page In the file list box each page will only display 8 files If there are more than 8...

Страница 28: ...ayback If played frame by frame Press ENTER to play one frame Copy segment EDIT Stop copy EDIT you need a back up device to store the segment Exit ESC Note When DVR is busy if you select high play spe...

Страница 29: ...lick this button to mute click it again to recover the sound Click this button to start copying the segment click it again to stop Click this button to hide the control bar right click your mouse and...

Страница 30: ...vice A pop up dialog box will display the backup status If the backup device is not connected correctly or DVR does not detect the backup device an exception dialog box will pop up Please ask administ...

Страница 31: ...gment You also can backup the image segments when the image is being played back The steps are 1 Enter into the playback interface playback by file or playback by time 2 Press EDIT key to start select...

Страница 32: ...Utilities menu move Active Frame to Power Off button and enter into power off dialog press Confirm to shut down the DVR Using POWER key of front panel or IR remote control Press POWER key for 3 second...

Страница 33: ...ule External alarm sensor type View tampering alarm schedule Video lost alarm schedule Motion detection alarm schedule External alarm schedule Alarm output schedule 5 1 Administrator and Password When...

Страница 34: ...ess EDIT key to enter into edit status Press numeric keys to input a new password The password is made up of 16 numbers at most After you finish inputting password press ENTER key to exit Move Active...

Страница 35: ...R to return password edit box and input the new password again 5 2 Add and Delete User Enter into User Management interface Add user The steps are as follows Step 1 Enter into User Management menu sho...

Страница 36: ...nagement menu use keys to select the new user name then use key to go to the password edit box Press EDIT key to enter into edit box use numeric keys to input the new password Step 3 Setup the rights...

Страница 37: ...ser Management menu press Confirm button the user s password and rights will be saved and you will return to the main menu If you press the Cancel button the configuration will be abandoned User right...

Страница 38: ...deo output Com Control DVR RS 232 transparent channel function MAC address This MAC address is not the address of DVR but the PC that will access DVR If you setup this MAC address only the PC with thi...

Страница 39: ...e and make it effective Press Cancel button or ESC key to abort modification Device ID When you use the remote control to operate the DVR you must use the device ID to select the DVR The default devic...

Страница 40: ...ey to select PAL or NTSC video output VGA setup There is one VGA interface on the rear panel of the DVR You can use it to connect with a VGA display You can define VGA resolution and refresh frequency...

Страница 41: ...e then move Active Frame to Position button press ENTER to enter into camera name position setup interface as shown below in that interface you can use keys to move camera name position When the posit...

Страница 42: ...Camera menu you can adjust the position where you want the Date to display move active frame to Position on the right side of Date OSD and press the ENTER button Then you will see the picture below U...

Страница 43: ...lect a camera then enter Color setup menu as shown in fig5 12 Fig 5 12 Color setup Step 2 Select camera Please use keys to select a camera Step 3 Adjust brightness contrast saturation and hue Move Act...

Страница 44: ...camera You can use keys to select the camera Step 3 Enter into Advanced settings enable the check box beside Privacy Mask you can press the Enter or edit key to change the flag into and activate Area...

Страница 45: ...at most After you finish setup press ENTER key to return to Advanced settings menu You can press A key to clear all mask areas Step 5 Save mask area You can repeat step 2 step 3 and step 4 to setup m...

Страница 46: ...rmal and High Selecting one of them will active Area Setup and Policy configurations Step 4 View tampering area setup Move Active Frame to Area button press ENTER key to enter into area setup interfac...

Страница 47: ...ters and return main menu Step 9 Save all cameras If you want to setup other cameras repeat step 2 to step 8 In Image Setup menu press Confirm key to save all cameras parameters Press Cancel button or...

Страница 48: ...se solutions including On Screen Warning Audible Warning Upload to Center and Trigger Alarm Output You can use and EDIT key to enable or disable them is disabled and is enabled Step 6 Save alarm setup...

Страница 49: ...on the DVR will not response even if there is motion detected If you select other options it will activate the Motion Area Setup button and Policy Setup button If you select low sensitivity such as 0...

Страница 50: ...clear press EDIT you will find the yellow panel is turned into a black panel You can use key to enlarge or shrink the blue area Press EDIT key to clear this part of the motion area Press Enter key to...

Страница 51: ...When a motion alarm occurs during a schedule the DVR will respond with a On Screen Warning Audible Warning Upload to Center or Trigger Alarm Output depending on your setup You can setup 4 time period...

Страница 52: ...arameters of one camera to any other cameras Note Motion alarm area can not be copied If you want to disable motion alarm area and motion alarm policy you just need to set the motion alarm sensitivity...

Страница 53: ...preview when you preview single camera DVR will play the audio of that channel Preview layout setup There is a square frame divided into many windows If you select 4 Screen preview mode this frame is...

Страница 54: ...ne Stream Type There are two options one is Audio Video stream and the other is Video stream only If you want to record video and audio please select Audio Video option otherwise you can select Video...

Страница 55: ...onds On the other hand if the bit rate is high and you set PreRecord Time as 30 Seconds the actual prerecord time may be less than 30 seconds PostRecord Time When external alarm or motion alarm is sto...

Страница 56: ...sabled and means enabled Step 3 Setup time period and record type There are 4 time periods for one day and each time period can select different record type Input start time and stop time for each tim...

Страница 57: ...p 1 Select one alarm input Use keys to select one alarm input Step 2 Alarm type This is the sensor type You can select Normal Open or Normal Close according to the sensor type Step 3 Enter into Alarm...

Страница 58: ...rnal alarm occurs in the schedule the DVR will respond according to the handle methods Step 6 Alarm handle method You can select one or more handle methods On Screen Warning Audible Warning Upload to...

Страница 59: ...umber that has been setup already Please refer to Chapter 5 15 for sequence setup Cruise Set the flag as to enable cruise Please refer to Chapter 5 15 for cruise setup Press Confirm button to save and...

Страница 60: ...time is made up of alarm input time and this delay time Step 3 Enter into alarm out schedule You can set the schedule to make alarm output effective Move the Active Frame to the Schedule button on rig...

Страница 61: ...disk error illegal access IP address conflict network failure and NTSC PAL difference Enter into the Exceptions menu as shown in fig 5 26 Fig 5 26 Exceptions setup Includes the following handle metho...

Страница 62: ...must not be conflict with another IP address on the router If there is a DHCP server in the network you can set the IP as 0 0 0 0 save and reboot the DVR In reboot process the DVR will search the DHC...

Страница 63: ...Full Dup IP server address If DVR uses PPPoE function it can get one dynamic IP address If you set DNS IP with one fixed Internet IP the DVR will send some information such as DVR name DVR serial num...

Страница 64: ...run Step 5 Input PPPoE parameters Use ENTER or EDIT key to enable PPPoE function set PPPoE flag as Input PPPoE username password and verify password that ISP provided Step 6 Save parameters In the Net...

Страница 65: ...t software program To access the DVR through Internet Explorer once you have set up the network settings on the DVR to match the settings of your router you need to modify your browser controls You ne...

Страница 66: ...and select Turn Off Pop up Blocker You will also need to enable Active X controls To do so go to the Internet Explorer tool bar and select the tools option then Internet Options then Security then cli...

Страница 67: ...e the same as those of PTZ Protocol PTZ address Each PTZ has a different address PTZ type DVR supports the following PTZ protocols YouLi LinLin 1016 LinLin 820 Pelco p DM DynaColor HD600 JC 4116 Pelco...

Страница 68: ...he preset function before you setup preset Sequence setup Each sequence is made up of several cruise points Each cruise point includes one preset number dwell time and dwell speed Please make sure the...

Страница 69: ...set numbers After you setup all preset numbers press the Return button to return to the PTZ menu In PTZ menu press Confirm button to save all parameters Delete preset number In Preset setup menu input...

Страница 70: ...You can delete cruise points in a sequence After you finish sequence setup press the Return button to return to the PTZ menu In PTZ menu press Confirm button to save the modifications Note Please mak...

Страница 71: ...ect Modem using PSTN to transfer video image Transparent channel Connect serial devices Remote PC can control these serial devices through a network PPP Mode Only used when work mode is PPP There are...

Страница 72: ...urn to main menu Example PPP Modem passive dialup through PSTN There are two Modems One is connected to DVR RS 232 port with DCE cable The other is connected with PC COM port Setup at DVR end Step 1 R...

Страница 73: ...em with PC serial port You can use HyperTerminal or NetTerm to setup modem AT F Restore default parameters Generally Modem is hard flow control AT W W1 Save parameters Step 2 Open Network and Dial up...

Страница 74: ...QSD42908C8 User s Manual 74...

Страница 75: ...n it will give the message of verification of username and password after successfully verification the message will be given on process of register in PC The process is the same as the common dialup...

Страница 76: ...torePara Upgrade Hard Disk Stop Alarm Out Reboot Power Off View Log and System Info Enter into Utilities menu as shown in fig 6 1 Fig 6 1 Utilities 6 1 Restore Parameters Restore factory parameters fo...

Страница 77: ...lect FTP mode you will enter into FTP Upgrade menu Fig 6 4 FTP IP setup Input the ftp server IP and press ENTER key DVR will connect with FTP server through the network and download the firmware file...

Страница 78: ...k status Capacity Free space Stand by or not Normal status or not Format HDD Before formatting stop all recording After formatting you must reboot DVR otherwise DVR will not work correctly 6 4 Stop Al...

Страница 79: ...d all For operation major type there are many minor types including Power On Shut Down Abnormal Shut Panel Login Panel Logout Panel Config Panel File Play Panel Time Play Local Start Record Local Stop...

Страница 80: ...es Index Occur Time Major Type Minor Type Panel User Net User Host Address Para Type Channel No HDD No Alarm In and Alarm Out You can press More Info button for more information also select page numbe...

Страница 81: ...press ENTER key to start searching Step 5 After finishing search the DVR will list the matched log information Step 6 Press Return button to return to Utilities menu 6 8 System Information Press the S...

Страница 82: ...o update old firmware the other is when the code in DVR FLASH has crashed Note Make sure you are using the correct firmware for your DVR model before you upgrade 7 1 FTP Server Setup You can download...

Страница 83: ...w user dialog box is displayed Input user name target Click OK Fig 7 4 username 5 In the password dialog box input password target in New Password and Verify Password edit box Click OK to save and exi...

Страница 84: ...e USB function of Upgrade sub menu in Utilities menu Please make sure the firmware file digicap is placed in the root directory of USB flash drive 4 Use the TFTP server Please follow the next steps St...

Страница 85: ...QSD42908C8 User s Manual 85 Fig1 Fig 2 2 Put in the name hikvision And do step 1 again Then enter into fig 4 and select COM1 and click OK to enter into fig 5 Fig3 Fig 4...

Страница 86: ...device and press any button in the pc keyboard again and again until the HIK comes out in the Hyper Terminal interface shown as fig 6 then input print to check if the IP of the server and device are...

Страница 87: ...QSD42908C8 User s Manual 87 Fig 6 Fig 7...

Страница 88: ...nual 88 Step 3 Input the command save and press the enter button Shown as fig 8 Fig 8 Step 4 Input the command update and press the enter button then the space button After that the update will start...

Страница 89: ...QSD42908C8 User s Manual 89 Step 5 After the update finishes please input the command reset and press the enter button The device will reset Shown as fig 10 Fig 10...

Страница 90: ...Move to the center of the screen For SAE YAAN protocol Drag the left key Select an area to zoom in For SAE YAAN protocol Single click the left key If you selected an area for zooming in this action i...

Страница 91: ...rd Select the front file Scroll wheel backward Select the next file Signal click the right key Cancel and return to the preview interface Double click the left key Play the selected file 7 User interf...

Страница 92: ...the storage capacity i m which is storage of each channel needed unit Mbyte i m i q i h i D 2 In the formula i h Represents the recording time for each day hour i D Represents number of days for which...

Страница 93: ...connector and one tool special for RJ45 RJ45 introduction Pin definition Make the connect cable according the following to left point of RJ45 head 1st and 2nd cables are the anode and cathode line for...

Страница 94: ...t to Send 8 CTS I Clear Data 3 How to Make a UTP network Connect Cable Material and tool One twist cable 8 pin the length can be defined as to the actual demand but must be within 100m 2 standard RJ45...

Страница 95: ...QSD42908C8 User s Manual 95 2 Use the following method to make the cross network cable when DVR is directly connected with client end PC The corresponding relationship of cross cable...

Страница 96: ...level 1KOhm Stream type Video or Video Audio Bit rate 32Kbps 2Mbps user defined recommend 768Kbps each channel IDE interface 1 IDE interface supports 2 HDDs Network port 10M 100M self adapt Ethernet p...

Страница 97: ...ternal Sync Horizontal Resolution 420 TV Lines Video Output 1 0 V p p 75 ohm S N Ratio 48 dB Gamma Characteristic 0 45 White Balance Auto Lens 4 with 6 mm 4 with 3 6 mm Minimum Illumination 0 Lux w IR...

Страница 98: ...d has problems There are no images in the monitor connected with VOUT after DVR is started 1 The cable connected with the monitor is damaged 2 Real board of DVR has problems 3 Main board of DVR has pr...

Страница 99: ...rvice 2 Improper environment and conditions in on which the equipment operates e g improper power environment temperature humidity and lightening strike etc that cause equipment damage 3 Damage caused...

Страница 100: ...er s Manual 100 Appendix G Customer Information Card User s Name Mr Mrs Company Name Postal Address Postal code Phone Number E mail Model Number of Product Serial Number of Product Purchase Date Distr...

Страница 101: ...Contact Us Q See Products 8015 E Crystal Dr Anaheim CA 92807 Website http www q see com Customer Service Phone 877 998 3440 x 538 Email cs dpsi usa com Tech Support Phone 877 998 3440 x 539 Email ts d...

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