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User Manual

 

PT-SP-HD124DA 
 

 

 

21 

 

8.

 

After-Sales Service 

If problems occur while operating the product, please use the troubleshooting and 
maintenance information in this manual to deal with these problems. Any transport 
costs are borne by the user during the warranty period. 
 

1)

 

Product Limited Warranty: 

The product will be free from defects in materials 

and workmanship for 

two years 

(purchase invoice date shall prevail).   

A proof of purchase is the evidence that the unit is within the warranty period. A 
bill of sale or receipted invoice must be presented to obtain warranty service. 

 

2)

 

What the warranty does not cover (servicing available for a fee):

 

 

Warranty has expired   

 

The factory applied serial number has been altered or removed from the 

product. 

 

Damage, deterioration or malfunction caused by: 

 

Normal wear and tear. 

 

Use of accessories, supplies or parts, not meeting our specifications. 

 

No bill of delivery or invoice as proof of warranty. 

 

The product model displayed on the warranty card does not match the 

product model for repairing or it has been altered. 

 

Damage caused by force majeure. 

 

Servicing, not authorized by distributor. 

 

Any other cause not related to a product defect. 

 

Delivery, installation or labor charges for product installation and/or product 

setup. 

 

3)

 

Technical Support: 

For any questions or problem troubleshooting inquiries, 

contact your distributor or reseller. Please provide the respective product name 
and version, a detailed description of the failure situation as well as how the 
failure occurred.

 

 

Содержание PT-SP-HD124DA

Страница 1: ...User Manual PT SP HD124DA User Manual HDMI V2 0 1x24 Splitter with Downscaling and AOC Supported Model PT SP HD124DA Designed in Germany 2020 PureLink GmbH All rights reserved V1 0 ...

Страница 2: ...opied or reproduced without the prior written consent FCC Statement This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications It has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are desi...

Страница 3: ... 1907 2006 EU und 2011 65 EU EMC LVD Electro Magnetic Compatibility Low Voltage Directive PureLink GmbH hereby declares that this product PureTools PT SP HD124DA complies with Directives 2014 30 EU and 2014 35 EU The full text of the EU Declaration of Conformity is available at the following Internet address http www purelink de ce 4251364721544_CE pdf ...

Страница 4: ...tall this product near water Do not put any heavy items on the extension cable in case of protrusion Do not remove the housing of the device as opening or removing the housing may expose you to dangerous voltage or other hazards Install the device in a place with sufficient ventilation to avoid damage caused by overheat Keep the module away from liquids Spillage into the housing may result in fire...

Страница 5: ...l Description 8 3 1 Front Panel 8 3 2 Rear Panel 9 4 System Connection 10 4 1 Usage Precaution 10 4 2 System Diagram 10 5 DIP Switch Operation 11 6 RS232 Control 12 6 1 RS232 Control Software 12 6 2 RS232 Communication Commands 17 6 2 1 System Commands 17 6 2 2 Setting Commands 18 7 Firmware Upgrade 20 8 After Sales Service 21 ...

Страница 6: ...080p Stereo analog L R audio output is provided for audio de embedding from HDMI input and the splitter supports CEC and RS232 control 1 1 Features HDMI V2 0 4K 60Hz 4 4 4 8bit HDR 10 and Dolby Vision HDCP 2 2 compliant Compatible with HDMI AOC cable provides up to 5V100mA power on each output Auto 4K to 1080p downscaling Stereo analog L R audio output for audio de embedding from HDMI input Smart ...

Страница 7: ...eHD Dolby Digital Plus DTS X and DTS HD Master Audio pass through Analog Audio Output Output 1 AUDIO Output Connector 1 RCA L R Frequency Response 20Hz 20kHz 1dB Max output level 2 0Vrms 0 5dB 2V 16dB headroom above 10dBV 316mV nominal consumer line level signal THD N 0 05 20Hz 20kHz bandwidth 1kHz sine at 0dBFS level or max level SNR 80dB 20Hz 20kHz bandwidth Crosstalk isolation 80dB 10kHz sine a...

Страница 8: ...for compatibility with 1080p display shown in the below chart Input Output Resolution Refresh Color Space Downscale 1080p Specs 1 3840x2160 60 4 4 4 Support 1080p 60Hz 4 4 4 2 3840x2160 50 4 4 4 Support 1080p 50Hz 4 4 4 3 3840x2160 30 4 4 4 Support 1080p 30Hz 4 4 4 4 3840x2160 25 4 4 4 Support 1080p 25Hz 4 4 4 5 3840x2160 24 4 4 4 Support 1080p 24Hz 4 4 4 6 3840x2160 23 4 4 4 Support 1080p 23Hz 4 ...

Страница 9: ... there is HDMI input OUTPUT LEDs 1 24 Illuminates green when there is HDMI output on the corresponding channel EDID 4 pin DIP switch for EDID setting and HDCP mode selection Please refer to the chapter DIP Switch Operation for more details FW Micro USB port for firmware upgrade INPUT 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 1 2 3 4 EDID 1 0 ON OFF FW ON OFF 1 2 3 4 5 6 ...

Страница 10: ...DMI displays AUDIO OUT Connect audio device e g Amplifier for audio de embedding from HDMI input RS232 Connect control device e g PC to control the splitter by sending RS232 commands DC 24V DC connector for the power adapter connection INPUT AUDIO OUT RS232 DC 24V 13 14 15 16 1 5 2 6 3 7 4 8 9 10 11 12 OUTPUTS 1 2 3 4 5 ...

Страница 11: ... temperature and humidity All of the power switches plugs sockets and power cords should be insulated and safe All devices should be connected before power on 4 2 System Diagram INPUT 17 21 18 22 19 23 20 24 1 5 9 2 6 10 3 7 11 4 8 12 13 14 15 16 AUDIO OUT RS232 DC 24V OUTPUTS Amplifier 4K TV 4K 4K TV 4K 4K TV 4K 4K TV 4K 1080p TV 1080p 1080p TV 1080p HDMI RS232 Audio Blue Ray Central Control Syst...

Страница 12: ...60Hz 8bit High Definition Audio 0 1 1 3840x2160 30Hz 8bit Stereo Audio 1 0 0 3840x2160 30Hz Deep Color High Definition Audio 1 0 1 3840x2160 60Hz Deep Color Stereo 1 1 0 3840x2160 60Hz Deep Color HDR LPCM 6CH Switch 4 is used for HDCP setting The switch status and its corresponding setting are shown at the below chart Switch 4 Status HDCP OFF 0 Automatically follows the HDCP version of display dev...

Страница 13: ...ample Installation Please download the latest Software Version from the link below https docklight de download Docklight zip Then follow the installation wizard for installation on Windows 7 and 10 After the installation Docklight can be run for the first time and should look like the below screen shot Registration is not necessary unless you wish to save settings on exit so unless you wish to reg...

Страница 14: ... up window can also be closed with Continue An empty project is enough to send and receive commands easily The default setting is always Start with a blank project blank script Click Continue to close this window Click OK to close this window ...

Страница 15: ...ble click on COM1 in the corresponding setup window In the following window select the drop down menu labeled Send Receive on Comm Channel select the appropriate COM port and then click on OK at the bottom right corner All other settings can be left at default for most applications but refer to device RS232 settings to be sure Double click on COM1 to change to the right COM port ...

Страница 16: ... clicking on Play 1 Then the keyboard function must be activated so that commands can be written in the communication window 2 Finally enter the command for example 50701 This is then confirmed by pressing Enter to send Any response from the connected device will appear in red 3 Select the right COM port ...

Страница 17: ...User Manual PT SP HD124DA 16 Click Play to open the communication Enable the keyboard type in function Command sending area Monitoring area indicates if the command sent works 1 2 3 ...

Страница 18: ...be typed in actual operation Type the command carefully it is case sensitive 6 2 1 System Commands Command Description Command Example and Feedback GetFirewareVersion Get firmware version V1 0 0 SetFactoryReset Reset to factory default FactoryReset_True SetReboot System reboot Reboot_EN SetHelp Param Get the command details Param Any command SetHelp SetHdcpActiveMode Set the HDCP bypass from SRC o...

Страница 19: ...dio 3 3840x2160 30Hz 8bit Stereo Audio 4 3840x2160 30Hz Deep Color High Definition Audio 5 3840x2160 60Hz Deep Color Stereo Audio 6 3840x2160 60Hz Deep Color HDR LPCM 6CH 7 USER EDID The EDID DIP switch should be set as 1111 SetInPortEdid 0 InPortEdid 0 GetInPortEdid Get the EDID InPortEdid 0 SetHdcpActiveMode Param Set the HDCP active mode Param Src Sink Src Active by Src Follow source Sink Activ...

Страница 20: ... 24 Output port GetVideoOutput 1 VideoOutput 1 True SetAutoDownScaler Param Enable disable 4K to 1080p down scaling function Param EN Dis Dis Disable En Enable SetAutoDownScaler EN AutoDownScaler True GetAutoDownScaler Get the on off status of down scaling function AutoDownScaler True SetRS232Baudrate Param Set the baud rate to Param Param 1 7 1 115200 2 57600 3 38400 4 19200 5 9600 6 4800 7 2400 ...

Страница 21: ... PC will automatically detect a U disk named of BOOTDISK 4 Double click to open the U disk a file named of READY TXT will be showed 5 Directly copy the latest upgrade file bin to the BOOTDISK U disk 6 Reopen the U disk to check whether there is a filename SUCCESS TXT if yes the firmware was updated successfully otherwise the firmware updating is fail the name of upgrade file bin should be confirme...

Страница 22: ...as expired The factory applied serial number has been altered or removed from the product Damage deterioration or malfunction caused by Normal wear and tear Use of accessories supplies or parts not meeting our specifications No bill of delivery or invoice as proof of warranty The product model displayed on the warranty card does not match the product model for repairing or it has been altered Dama...

Страница 23: ...User Manual PT SP HD124DA ...

Страница 24: ...ce Technical Support Phone 49 5971 800299 0 Fax 49 5971 800299 99 Technical Support Hours 8 30 AM to 5 00 PM Monday thru Thursday 8 30 AM to 4 00 PM Friday Write to PureLink GmbH Von Liebig Straße 10 D 48432 Rheine www purelink de info purelink de ...

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