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User Manual

 

 

 

19 

 

8.

 

Troubleshooting & Maintenance 

Problems 

Potential Causes 

Solutions 

Output image with white 
noise. 

Bad quality of the connecting 
cable 

Try another high quality 
cable. 

Fail or loose connection 

Make sure the connection is 
good. 

No output image when 
switching 

No signal at the input / 
output end 

Check with oscilloscope or 
multimeter if there is any 
signal at the input/ output 
end. 

Fail or loose connection 

Make sure the connection is 
good. 

The switcher is broken 

Send it to authorized dealer 
for repair. 

POWER

 indicator doesn’t 

work or no respond to any 
operation 

Fail connection of power 
cord. 

Make sure the power cord 
connection is good. 

Cannot control the device by 
control device (e.g. a PC) 
through RS232 port 

Wrong RS232 
communication parameters 

Type in correct RS232 
communication parameters. 

 

Output  image  with  white 

noise. 

Broken RS232 port 

Send it to authorized dealer 
for checking. 

Bad quality of the connecting 
cable 

Try another high quality 
cable. 

 

If your problem persists after following the above troubleshooting steps, seek further help 
from the authorized dealer or our technical support. 

 

 

Содержание PT-PSW-41H

Страница 1: ...User Manual User Manual Scaler Switcher Multiformat Scaling 4K 60Hz 4 2 0 HDMI Out Model PT PSW 41H Designed in Germany 2017 PureLink GmbH All rights reserved VersionV1 0 ...

Страница 2: ... reproduced without the prior written consent FCC Statement This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications It has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to ...

Страница 3: ...006 EU und 2011 65 EU EMC LVD Electro Magnetic Compatibility LowVoltage Directive PureLink GmbH hereby declares that this product PureTools PT PSW 41H complies with Directives 2014 30 EU and 2014 35 EU The full text of the EU Declaration of Conformity is available at the following Internet address http www purelink de ce 4251364706879 _CE pdf ...

Страница 4: ...all this product near water Do not put any heavy items on the extension cable in case of extrusion Do not remove the housing of the device as opening or removing housing may expose you to dangerous voltage or other hazards Install the device in a place with fine ventilation to avoid damage caused by overheat Keep the module away from liquids Spillage into the housing may result in fire electrical ...

Страница 5: ...rol 7 4 1 Signal Switching 7 4 2Volume Adjustment 8 4 3 Display Control 8 4 4 Output Resolution Selection 10 5 RS232 Control 11 5 1 RS232 Control Software 11 5 2 RS232 Command 13 5 2 1 System Configuration 13 5 2 2 Signal Switching 14 5 2 3 Audio Setting 14 5 2 4 Output Resolution Selection 15 5 2 5 EDID Management 15 5 2 6 Baudrate Setting 16 6 Specification 17 7 Panel Drawing 18 8 Troubleshootin...

Страница 6: ...iant Video and audio sources can be selected via front panel button table grommets or RS232 commands by third party control device Moreover it features volume buttons to turn up down the volume level 1 2 Feature Features 2 HDMI inputs 1 DP input and 1VGA input with auxiliary audio The output resolution can be selected from 720p to 4K x 2K 30Hz 4 4 4 to assure preferred output Supports IR learning ...

Страница 7: ...PSW 41H 4x1 4K Scaler Switcher 1 x Power Adapter 12VDC 2A 2 x Mounting Ears with 4 Screws 4 x Plastic Cushions 6 x 3 pin Phoenix Connectors Note Please contact your distributor immediately if you found any damage or defect in the components ...

Страница 8: ...witching Selector Press this to enter exit auto switching mode Volume Down Press this to decrease the output volume of scaler switcher and display Volume Up Press this to increase the output volume of scaler switcher and display IR LEARNING Press this to enter IR learning mode DISPLAY ON Activity LED Press this to turn on the display and it can be customized via IR learning or RS232 commands FW IR...

Страница 9: ...t port connect with display 1 HDMI IN 2 HDMI IN HDMI input ports connect with HDMI source 3 DP IN DP input port connect with DP source 4 VGA IN VGA input port connect withVGA source AUDIO IN VGA auxiliary audio input IR OUT Connect with IR emitter to control display via IR RS232 Serial port connect a control device PC to control the PT PSW 41H Connect the display to control it via front panel butt...

Страница 10: ...s are included prior to installation System should be installed in a clean environment with proper temperature and humidity see page17 for limits If the scaler switcher will be permanently mounted to a surface attach the included mounting ears with the supplied screws If the scaler switcher will be sitting on a shelf attach the included plastic cushions to the bottom of the unit All of the power s...

Страница 11: ...ut Black DC 12V AUDIO IN 4 VGA IN 3 DP IN 1 HDMI IN 2 HDMI IN IR OUT AUDIO OUT GR1 GR2 GR3 GR4 SM OB Tx Rx SM OB L R HDMI OUT RS232 Blu Ray Apply TV MacBook Laptop HDMI VGA IR Control Audio DP Gromment Gromment Gromment Gromment Projector Speaker IR Emitter Show Me Output Black PT PSW 41H ...

Страница 12: ...ew source is connected the new source will be automatically switched to input signal Rebooting Device The PT PSW 41H has the ability to save the latest configuration before losing power The switcher automatically enters the mode as latest mode used moreover it detects all the inputs and memorizes the connection status for future rebooting use If the latest displayed signal is still available the u...

Страница 13: ...nds a Connect a control PC to the RS232 port b Install RS232 control software on the PC please refer to 6 RS232 control for more details c Find the corresponding display control command in the user manual of the display then configure the ON or OFF button according to the below command format Configure ON button Command Format Description Example Feedback ax XX XX XX XX x represents the baud rate ...

Страница 14: ...play control command ASCII max 48 byte ax 0123456 XXXXXXX 0123456 d Disconnect the control PC then connect the display to the RS232 port e Press ON or OFF button to turn the display on or off 2 IR Learning a Press the IR LEARNING button to enable IR learning mode the ON and OFF LEDs will light up b Press one of the display control buttons e g press ON button and its LED will start to flash c Point...

Страница 15: ...the following resolution list shown as below Step2 Press this button again to move up and down in the list Step3 Long press this button at least 2 seconds to confirm the selected output resolution Resolution Reset Long press the OUTPUT RES button at least 5 seconds to reset the output resolution to default 720P ...

Страница 16: ...e control software file to the computer connected with PT PSW 41H Uninstallation Delete all the control software files in the corresponding file path Basic Settings First connect PT PSW 41H with all needed input and output devices then connect it with a computer which is installed with RS232 control software Finally double click the software icon to run this software Here we take the software Comm...

Страница 17: ...w Please set the parameters of COM number bound rate data bit stop bit and the parity bit correctly then the command is ready to be sent in the Command Sending Area Parameter Configuration Area Monitoring Area indicates if the sent command is working Command Sending Area ...

Страница 18: ...tion Command Function Feedback SFUD Software upgrading Software Update GET VER Check the software version Version Vx x x FRST Restore factory default Factor Reset WAKE Wake up the system Wake Up STBY Turn the system to standby mode Go To Standby GET STA Get the system status Input VGA Resolution 1920x1080 Manual Switching Source Volume 60 EDID Initial HDCP ON ...

Страница 19: ...01 Enable auto switching Auto Switching AUTO 00 Disable auto switching Manual Switching 5 2 3 Audio Setting Command Function Feedback AUMT S1 Mute source audio Audio Mute Source Enable AUMT S0 Unmute source audio Audio Mute Source Disable VOLS AP Increase the source volume to xx xx 0 60 Source Volume xx VOLS AN Decrease the source volume to xx xx 0 60 Source Volume xx VOLS xx Set the source volume...

Страница 20: ...Resolution 1920x1080 SRES 03 Change output resolution to 1280x720 Resolution 1280x720 VGAA Automatic image correction for VGA input VGA Input Auto 5 2 5 EDID Management Command Function Feedback EDID DF EDID default EDID Initial EDID MN Get the EDID data from display EDID Manage EDID US When the command applied system prompts to upload the user defined EDID file bin from U disk EDID User ...

Страница 21: ...7600 Set RS232 baudrate to 57600 Set Baudrate 57600 BAUD 38400 Set RS232 baudrate to 38400 Set Baudrate 38400 BAUD 19200 Set RS232 baudrate to 19200 Set Baudrate 19200 BAUD 9600 Set RS232 baudrate to 9600 Set Baudrate 9600 BAUD 2400 Set RS232 baudrate to 2400 Set Baudrate 2400 BAUD 4800 Set RS232 baudrate to 4800 Set Baudrate 4800 ...

Страница 22: ...k 5 3 pin Phoenix Connectors General Input Resolution HDMI Up to 4K 60Hz 4 2 0 Supports HDMI1 4 and HDCP2 2 Compliant VGA Up to 1920x1200 60Hz Output Resolution 3840x2160 30Hz 1920x1080 60Hz 1080x 720p 60hz Supports HDMI1 4 and HDCP1 4 Compliant Bandwidth 10 2Gbps EDID In built EDID Management Power Supply Input 100V 240V AC Output 12VDC 2A Power Consumption 10w Max OperationTemperature 10 40 14 1...

Страница 23: ...V AUDIO IN 4 VGA IN 3 DP IN 1 HDMI IN 2 HDMI IN IR OUT AUDIO OUT GR1 GR2 GR3 GR4 SM OB Tx Rx SM OB L R HDMI OUT RS232 FW IR OUTPUT RES H1 H2 DP VGA AUTO SOURCE AUTO 3s ON OFF IR LEARNING DISPLAY 100 0 mm 328ft 230 0 mm 754ft 23 6 mm 77ft ...

Страница 24: ... switcher is broken Send it to authorized dealer for repair POWER indicator doesn t work or no respond to any operation Fail connection of power cord Make sure the power cord connection is good Cannot control the device by control device e g a PC through RS232 port Wrong RS232 communication parameters Type in correct RS232 communication parameters Output image with white noise Broken RS232 port Se...

Страница 25: ...nty expiration Factory applied serial number has been altered or removed from the product Damage deterioration or malfunction caused by Normal wear and tear Use of supplies or parts not meeting our specifications No certificate or invoice provided as proof of warranty The product model shown on the warranty card does not match with the model of the product for repair or has been altered Damage cau...

Страница 26: ...User Manual ...

Страница 27: ...User Manual ...

Страница 28: ...nical Support Phone 49 5971 800299 0 Fax 49 5971 800299 99 Technical Support Hours 8 30 AM to 5 00 PM Monday thru Thursday 8 30 AM to 4 00 PM Friday Write to PureLink GmbH Von Liebig Straße 10 D 48432 Rheine www purelink de info purelink de ...

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