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Symptoms:
The pairing button on the Mini Microphone is pressed but
no pairing melody is played in the hearing instrument.
Cause:
The Mini Microphone and hearing instrument are not within
wireless range. The Mini Microphone and hearing instrument have not
been simultaneously in pairing mode.
Possible Remedies:
Ensure that the Mini Microphone and hearing
instruments are within wireless range and repeat the process. Repeat
pairing process and assure that the battery doors on both hearing
instruments are closed within 20 seconds after the pairing button has
been pressed on the Mini Microphone.
Symptoms:
The streaming button on the Remote Control is pressed but
no streamed audio signal is found when searched for (indicated by an ‘X’
icon on the display).
Cause:
The Mini Microphone and hearing instrument are not within
wireless range. The Mini Microphone is not turned on. The battery level
of the Mini Microphone is too low to support streaming. An audio device
has been connected to the Line-in plug but the device is powered off or
the output has been muted.
Possible Remedies:
Ensure that the Mini Microphone and hearing
instruments are within wireless range and activate streaming again.
Power on the Mini Microphone and activate streaming again. Charge the
battery. Power on or unmute the external audio device.