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FAQ
Q: What is the guarantee on the PurePro system ?
The PurePro system (excluding filters) is guaranteed for 1 year for material and
workmanship. All defective parts will be replaced free within the first year under
natural breakdown. The membrane has one year pro-rated guarantee.
Q: What factors affect the quantity and the quality of the water production?
There are four major variables to consider:
1.
Pressure
-The greater the water pressure, the better water quantity and
quality it produced. Water pressure of 60 PSI is ideal.
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2.
Temperature
-76 F is the ideal water temperature for R.O. 40 F water will
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cause the production of R.O. water to fall to half of that at 76 F. The maximum
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water temperature recommended is 85 F.
3.
Total Dissolved Solids (TDS)
-The higher the amount of dissolved
contaminants in the water, the lower the quantity of water produced. A high
level of TOTAL DISSOLVED SOLIDS can be overcome with additional water
pressure.
4.
Membrane
-Different membranes have different characteristics. Some
produce more water than others; some have better contaminant rejection
capabilities; some have greater resistance to chemical abrasion for longer life.
PurePro system includes TW30-1812-100 The Thin Film Composite (TFC)
membranes combine the best of these characteristics and are considered the
finest membrane in the world.
Q: What is the maintenance schedule for the PurePro system ?
The three pre-filter cartridges should be changed every 6 months. The 5 micron
sediment cartridge filter is the first one; the second is a carbon cartridge filter,
and the third one is a 1 micron sediment filters. (some systems comes with the
Extruded carbon filter.) Failure to change the cartridge every 6 months may
cause chlorine to destroy the membrane.
Q: What does the PurePro series drinking water taste like?
The taste of the PurePro water depends on the amount of contaminants in the
tap water originally. If 95% of dissolved minerals and chemicals are removed,
the R.O. water may taste like distilled water (no minerals), bottled water (low
mineral), or natural spring water (moderate mineral content).
Luxury pump RO system
