1
9
CustomerService
@
GQBrands.com
GQBrands.com
1-866-498-5269
FREQUENTLY ASKED QUESTIONS
• Question: “The foam padding or mat is
damaged, what should I do?”
Answer: If you are still within your
warranty period (90 Days from initial
purchase) you should contact customer
service. You can also purchase
replacement padding and mats at:
www.PureFun.net
• Question: “I had a part missing from
my box” or “something was damaged in
shipping, can you send it to me?”
Answer: If it has been 30 days or less
from the date of your initial purchase,
you can contact customer service for a
replacement part to be issued.
•
It is essential that the intended site for this trampoline is
completely flat and level. If the ground is not level this will cause
movement in the frame and could cause stress on the joined
sections.
•
Before each use of this product, inspect the entire assembly and
replace any worn, defective or missing parts.
•
The following conditions could represent potential hazards:
Missing, improperly positioned, or insecurely attached frame
padding; Punctures, frays, tears, or holes worn in the bed or
frame padding; Deterioration in the stitching or fabric of the bed
or frame padding; Broken or missing springs; A bent or broken
frame; A sagging jump mat; or sharp protrusions on the frame or
suspension system; Bent or broken enclosure poles; Missing or
torn foam on the poles; Torn or ripped enclosure netting; Broken
or fraying zipper in the enclosure opening. Cease using
trampoline immediately and secure it against unauthorized use if
any of these conditions are present.
•
If any part of the trampoline frame requires cleaning, simply wipe
with a damp cloth. (Do not jump on the trampoline after cleaning
until completely dry).
•
To clean chalk from mat, wipe down net with wet rag. Allow mat
to fully dry before jumping.
CARE & MAINTENANCE
Thank You Coupon!
As a way of saying thank you for purchasing one of our products, here is a 10% OFF coupon for your next
purchase at
www.PureFun.net
Use Code: GQBRANDS10 at Checkout
