16
CustomerService
@
GQBrands.com
GQBrands.com
1-866-498-5269
FREQUENTLY ASKED QUESTIONS
CARE & MAINTENANCE
• Question: “How should I clean my
seesaw?”
Answer: you should clean the Seesaw
with a solution of warm water and Non-
Corrosive/Abrasive soap. Dampen a rag
with this solution and wipe completely
dry before using.
• Question: “Is there any maintenance I
need to do for my seesaw?”
Answer: you should always double check
to make sure all your bolts are tight and
secure, and that seats are securely in
place before use.
• Question: “A seat seems loose, what
should I do?”
Answer: Make sure the Bolts/Nuts under
the plastic seat are secure.
• Question: “Something was missing from
the packaging,” “I need to purchase a
replacement part” or “I discovered a
damaged piece. What should I do?”
Answer: Contact customer service. You
must have proof of purchase and/or order
confirmation available to be considered
for warranty replacement. You must
report missing pieces within 30 days of
purchase.
• Your Rocker Seesaw is designed to be very low maintenance.
• If any part of the seesaw requires cleaning, simply wipe with a
damp cloth.
• Regularly check to see if the steel tubes, seats, backrests and
other parts are tightened and completely secure. Replace worn
& damaged parts if found and if necessary, secure from use until
replacement parts can be obtained.
• If the paint is chipped, we recommend you lightly rub the
damaged area and cover using a non-toxic enamel paint.
• IMPORTANT: While no regular maintenance is required, you
must inspect the seesaw before each use and replace any worn,
defective, or missing parts. The following conditions could
represent potential hazards: Missing, improperly positioned, or
insecurely attached frame parts, Missing, improperly secured
or damaged seats, and/or a bent or broken rocker, Cease using
seesaw immediately and secure it against unauthorized use if any
of these conditions are present.
