www.PyleUSA.com
14
TROUBLESHOOTING
No.
Prompt Tone
Cause of Failure
Solution
1
Wheels off the ground
Robot suspended
Please put the Robot back
to the ground and press
the cleaning key again.
2
Dust box not installed
Dust box removed
and not installed
Return the dust box to the
Robot and press the
cleaning key again.
3
Battery failure
Abnormal battery
charging
Contact after-sales test
battery
4
Please check if the
wheel is stuck
Wheel jammed
Check whether the wheel
is entangled with foreign
objects and clean up the
entangled objects.
5
Please check if the
front collision is stuck
Front impact bracket
stuck
Check whether the front
collision can rebound
normally
6
Robot connection
failed
Machine failed to
connect to server
Check whether the wireless
network connected during
distribution can connect to
the internet
7
The battery is low,
please charge the
machine
Battery power less
than 20 %
The machine automatically
enters the recharge mode
8
Please check whether
the side brush is
tangled or jammed
Abnormal edge
brushing
Check whether the side
brush is wound by wire
and clean up the wound
9
Please move the
machine to the open
area.
The machine failed
to get out of trouble.
Please move the Robot to
an empty place and press
the cleaning key again.
