Conditions of warranty
This warranty commences from the original date
of purchase and is not transferable; please retain
your original proof of purchase for any warranty
claims. This warranty is valid only in the country
where the cleaner is purchased.
*Two year warranty on parts and labour excluding the battery which has a one year warranty.
V9 6/19
*
The cleaner must be operated in accordance with these instructions.
This cleaner is not designed for the collection of vitreous building
material including particle board, construction products and similar
products such as wood/fibres, cement, fillers, fibre glass etc or
excessive or frequent sand. The infrequent pick-up of these materials
in these circumstances may be harmful to your cleaner and may void
the manufacturer’s warranty.
Tools, accessories and consumables including dust bags and filters,
unless defective in manufacture, are not subject to this warranty. In
order to prolong the life of accessories and consumables, regular care
and maintenance is recommended.
When properly used and cared for, your cleaner will render excellent
service; refer to the instruction manual for further details, as misuse or
failure to follow the instructions makes this warranty void.
In the event of service or advice being needed, please contact Electrical
Home-Aids Pty Ltd, Ground Level, Building 3 Brandon Business Park,
530 Springvale Road, Glen Waverley Victoria 3150, or on 1300 360
845, Monday-Friday 9am-5pm EST. The decision to repair or replace
the cleaner is at the sole discretion of Hoover Floorcare. If Electrical
Home-Aids Pty Ltd decide to repair or replace the cleaner, it will do so
at its own cost.
Electrical Home-Aids Pty Ltd is unable to accept responsibility under
this warranty for any repair work not carried out by an authorised
Pullman Service Agent or from the use of non-genuine parts. If any
part is no longer available or manufactured, Electrical Home-Aids Pty
Ltd will replace it with a genuine functional replacement part.
This warranty does not apply to the cost of replacing any
parts of the product due to normal wear and tear, alterations,
improper installation, physical abuse, misuse or accidental
damage. Any transportation costs involved in the repair of
defective parts shall be borne by the claimant.
If proof of purchase cannot be provided at the time of a
warranty claim or service, any work carried out on the cleaner
is chargeable.
The repair of the cleaner under this warranty does not extend
the original period of warranty.
The benefits conferred by this warranty are in addition to
all other rights and remedies in respect of the product as
outlined under the Competition and Consumer Act and other
State and Territory laws.
“Our goods come with guarantees that cannot be excluded in
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount
to a major failure.”
Call Customer Service with any product queries
Australia 1800 815 270. New Zealand 0800 282 288.
To find out more about our range,
email: [email protected]
