(Image) 0A1 Watch Operation Guide 0
Document Version V1.0
Operating instructions
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under the guidance of technicians, or non-man-made product quality defects
are found; The round-trip freight is borne by Purdue Technology.
When the customer receives the goods, he unpacks and checks them in
front of the delivery man, and finds that the products are damaged due to
transportation. The round-trip freight is borne by Purdue Technology.
The goods actually received are obviously inconsistent with the description
of the goods; The round-trip freight is borne by Purdue Technology.
We have the right to refuse the customer's request for replacement in the
following cases.
Failure to provide legal purchase vouchers or documents when exchanging
goods, or forgery or alteration of documents.
The goods were damaged, but the delivery personnel were not asked to
return or replace the goods on the spot when receiving the goods.
A request for replacement made after the product replacement period of
more than 15 natural days (calculated from the date of receipt).
The replacement goods are incomplete, the outer packaging, accessories,
gifts and instructions are incomplete, or the appearance is damaged due to
man-made reasons.
The goods have been tested by the technical support department of Purdue
Technology Co., Ltd. and there is no quality problem in itself.
Collision and burning caused by non-quality problems, as well as product
quality problems caused by unauthorized modification, foreign matter (water,
oil, sand, etc.), incorrect installation, and failure to use and operate in
accordance with the instructions.
Tear and alter labels, machine serial numbers, waterproof marks,
anti-counterfeiting marks, etc.
Products damaged due to force majeure, such as fire, flood, lightning, traffic
accidents and other force majeure.
After contacting Purdue Technology Co., Ltd. to confirm the return service, if
the corresponding items are not sent within 7 days from the date of
contacting Purdue Technology, Purdue Technology has the right not to
accept them.
4.3
Instructions for return and replacement handling
4.3.1
Return processing time
After your return application is approved, Purdue Technology will handle the return for
you within 7 working days from the date of receiving the problem goods you sent back.
4.3.2
Replacement Processing Time
After your replacement application is approved, Purdue Technology will complete the
replacement for you within 15 working days from the date of receiving the problem goods
you sent back.
