EN
EN
10
11
Storage
Store the device in a dry place, away from dust and
direct sunlight.
Troubleshooting
Some issues that arise may be solved by the user. If
the problem persists after having tried the following
solutions, please contact Prozis customer service.
PROBLEM
CAUSE
SOLUTION
The appliance is
not working.
The appliance is
not connected to a
power supply.
Connect the
appliance to a
power supply.
If this does not
solve the problem,
immediately switch
the appliance off,
disconnect the
cable, and contact
Prozis customer
service.
The cable is
malfunctioning
Use a different
cable.
Warranty statement
All electrical and electronic products commercialized by
Prozis via www.prozis.com are covered by the warranty
applicable to the purchase and sale of consumer
goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of
Prozis’ warranty for final consumers.
This warranty is valid exclusively for consumers who pur-
chase the product for non-professional purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain free from ma-
terial and production defects for a 2-year period, count-
ing from the date of initial purchase by a consumer and
respective delivery, or for longer if legally established
by the applicable national law.
In the event that repair is required, this 2-year period is
suspended during repair time.
CONSUMABLES
The gradual performance decrease caused by pro-
longed use of the product’s consumable components,
such as batteries, is not covered by this warranty unless
the malfunction is caused by faulty design, materials or
production.
