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ProSoft RLX2-IFH24E Скачать руководство пользователя страница 77

RLX2-IFHxE ♦ Industrial Wireless

Support, Service & Warranty

Industrial Frequency Hopping Ethernet Radios

User Manual

ProSoft Technology, Inc.

Page 77 of 81

January 27, 2014

6

Support, Service & Warranty

In This Chapter



Contacting Technical Support ............................................................... 77



LIMITED WARRANTY ........................................................................... 78

6.1

Contacting Technical Support

ProSoft Technology, Inc. is committed to providing the most efficient and
effective support possible. Before calling, please gather the following information
to assist in expediting this process:

1

Product Version Number

2

System architecture

3

Network details

If the issue is hardware related, we will also need information regarding:

1

Module configuration and associated ladder files, if any

2

Module operation and any unusual behavior

3

Configuration/Debug status information

4

LED patterns

5

Details about the serial, Ethernet or Fieldbus devices interfaced to the
module, if any.

Note:

For technical support calls within the United States, an emergency after-hours answering

system allows 24-hour/7-days-a-week pager access to one of our qualified Technical and/or
Application Support Engineers. Detailed contact information for all our worldwide locations is

available on the following page.

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Содержание RLX2-IFH24E

Страница 1: ...RLX2 IFHxE Industrial Wireless Industrial Frequency Hopping Ethernet Radios January 27 2014 USER MANUAL...

Страница 2: ...plication or use thereof Neither ProSoft Technology nor any of its affiliates or subsidiaries shall be responsible or liable for misuse of the information contained herein Information in this document...

Страница 3: ...2 THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE CO...

Страница 4: ...NS908P25 Canada 3143A O8P32 RLX2 IFH24E This device contains Transmitter Module FCC ID NS912P32 Canada 3143A 12P32 WARNING Changes or modifications to this radio module not expressly approved by its...

Страница 5: ...r any other party including but not limited to personal injury death or loss of property ProSoft Technology accepts no responsibility for damages of any kind resulting from delays or errors in data tr...

Страница 6: ......

Страница 7: ...oSoft Wireless Designer 16 1 6 Configuring the Radios 17 1 6 1 Start ControlScape FH 17 1 6 2 Set Up the Network 18 1 6 3 General Radio Configuration 19 1 6 4 Set Up the Master Radio 20 1 6 5 Adding R...

Страница 8: ...eshooting ControlScape FH Error Messages 53 3 4 1 Radio Configuration Status Dialog Box 53 3 4 2 Invalid Password Dialog Box 53 3 4 3 Check the Ethernet cable 53 3 4 4 Connection Errors 54 3 4 5 Reset...

Страница 9: ...applications including those in harsh or hazardous environments Operating in the internationally license free 2 4 GHz band the RLX2 IFH24E provides an alternative when other wireless technologies can...

Страница 10: ...cations Error Detection 32 bit CRC ARQ Automatic Resend Query Radio Type Frequency Hopping Spread Spectrum Transmit Power 100 mW to 1 W FCC A model Programmable 10 mW to 100 mW ETSI E model Programmab...

Страница 11: ...ess Ethernet and serial communications They are well suited for demanding long range up to 30 miles SCADA and other Ethernet applications including those in harsh or hazardous environments The RLX2 IF...

Страница 12: ...tions Error Detection 32 bit CRC ARQ Automatic Resend Query Radio Type Frequency Hopping Spread Spectrum Transmit Power Programmable 100 mW to 1 W Programmable 20 dBm to 30 dBm Programmable Channel da...

Страница 13: ...os 1 2 pin Power Plug 002 0116 RLX CONN Mating connector used for attachment to customer s power supply 1 5 pin I O Plug 002 0082 RLX CONN I O terminal 1 Header Operating Lever 357 0061 Tool used to a...

Страница 14: ...creen opens automatically If you do not see a menu within a few seconds follow these steps a ClickStart and then choose My Computer b Open the DVD drive by double clicking on the drive s icon c Run th...

Страница 15: ...deployed to connect a variety of PLCs using a variety of industrial protocols You could deploy a similar network of RLX2 IFH9E radios The next important issue is how to link the radios Unless the radi...

Страница 16: ...e located at least 8 inches 20 cm away from personnel 1 5 1 Installation Questions You may consider the following questions to make your installation easier and to familiarize yourself with your syste...

Страница 17: ...ed on Windows 95 Windows NT 4 or Windows 3 x It is highly recommended for all platforms that you upgrade to the latest Windows Service Pack and install all critical updates available from Microsoft to...

Страница 18: ...roperties dialog box depend on what type of radio you select The following example shows a RLX2 IFHxE radio 3 Select the parameters for your network The Passphrase field requires a passphrase for the...

Страница 19: ...would be even better if you could set up the entire system in the office and make sure your equipment communicates properly through the radio network Important If the radios are close enough to each o...

Страница 20: ...heir network type Note The network types available depend on the type of radio you select Not all network types are supported on all radios Refer to the user manual for your radio to determine which n...

Страница 21: ...e following illustration 1 Double click the Master Radio icon to open the Master Radio dialog box The default settings work with many devices without modification however you need to assign an IP addr...

Страница 22: ...P address is 192 168 0 254 with a subnet mask of 255 255 255 0 Certain devices may require additional configuration if the default configuration is not adequate for reliable data transfer For example...

Страница 23: ...anual ProSoft Technology Inc Page 23 of 81 January 27 2014 4 Click Select Radio The Radio Discovery Tool appears 5 Click Scan to display all radios discovered by the Radio Discovery Tool If the IP add...

Страница 24: ...This displays the settings for the radio This enables ControlScape FH to communicate the new settings to the radio 7 If the IP setting must be modified click IP Settings after selecting the radio fro...

Страница 25: ...rnal settings through the Ethernet connection between your computer and the radio Important The serial port on the bottom of the radio labeled RS 232 is reserved for connections to external network de...

Страница 26: ...e radio use a crossover cable to connect to the radio from the Ethernet port on your PC When the radio is powered up it goes through a brief self test during which the LED Indicators on the front of t...

Страница 27: ...ber and Last Date Configured 1 6 5 Adding Remote Radios You can choose the color for the radios The color of a radio does not affect the function of the network however there may be times when color c...

Страница 28: ...to Re Configure Radios page 33 to ensure all radios are updated 1 6 6 Add Repeaters The following illustration shows how to add a repeater to the network Select Menu Add Repeater to add a repeater ic...

Страница 29: ...u connect the RF links you can adjust the the Repeater s settings Important The parameters on this dialog box depend on the type of radio you select Click Help or refer to the user manual of your radi...

Страница 30: ...lored box click anywhere else on the screen to de select the Master radio icon 2 Click and drag the RF link to the Remote radio s link point located to the left of the Remote radio A line appears betw...

Страница 31: ...Save the Network s definition if A new network has been defined Changes have been made to the network s definition 1 Choose FILE SAVE Note This is the last time that you can change the network s name...

Страница 32: ...ion and click OK 1 6 10 Transfer the Configuration to the Remote Radios To send the new configuration to the Remote radio s click Configure Radio on the Radio Configuration dialog box ControlScape FH...

Страница 33: ...os need to be configured radio type IP address etc as illustrated below Reconfiguring a Remote Radio To reconfigure the Remote radio s click Configure Radio on the Radio Configuration dialog box Repea...

Страница 34: ...roposed mounting location The temporary placement of the antenna can be by hand however with this testing method one person must hold the antenna while another monitors the Remote radio s signal stren...

Страница 35: ...Master radio If you are connected to a Remote or a Repeater radio you are only able to retrieve status information for the radio to which you are currently connected The following is the ControlScape...

Страница 36: ...s dialog box shows information about the radio including serial number hardware and firmware information and signal strength The appearance of this dialog box depends on the radio model and type 1 9 3...

Страница 37: ...ping Ethernet Radios User Manual ProSoft Technology Inc Page 37 of 81 January 27 2014 The Radio Parameters dialog box appears Click Get Data to receive data The following illustration shows the Ethern...

Страница 38: ...re RLX2 IFHxE Industrial Wireless User Manual Industrial Frequency Hopping Ethernet Radios Page 38 of 81 ProSoft Technology Inc January 27 2014 The following illustration shows the dialog after receiv...

Страница 39: ...must hold the antenna while another monitors the radio s signal strength To see how a radio is linked in the network connect the radio to your PC and then choose your network in ControlScape FH The Di...

Страница 40: ...installation tool ProSoft P N 357 0061 are shown in the following graphic The wire installation tool is helpful when installing wires into the spring loaded contacts inside the power connector To use...

Страница 41: ...ensure optimum performance Important If the radio is to be used in a hazardous location the radio must be mounted in an enclosure approved for hazardous locations The radio requires a separate cable c...

Страница 42: ...thernet signals You can connect the module to an Ethernet hub a 10 100 1000 Base T Ethernet switch or directly to a PC Ethernet cabling is like U S telephone cables but have eight conductors Some hubs...

Страница 43: ...dy to establish a link Data Terminal Ready DTR Pin 4 20 This tells the modem that the UART is ready to exchange data Request To Send RTS Pin 7 4 This line informs the modem that the UART is ready to e...

Страница 44: ...ernet Radios Page 44 of 81 ProSoft Technology Inc January 27 2014 2 2 4 Radio RS 485 Cable Specification RS 485 The RS 485 interface requires a single two or three wire cable The Common connection is...

Страница 45: ...tors are generally not required on the RS 485 network unless you are experiencing communication problems that can be attributed to signal echoes or reflections In this case try changing the settings f...

Страница 46: ...ware handshaking control and monitoring of modem signal lines depends on the requirements of the networked device If no hardware handshaking will be used the cable to connect to the port is as shown b...

Страница 47: ...ion is used when the device connected to the radio requires hardware handshaking control and monitoring of modem signal lines RS 232 Null Modem Connection No Hardware Handshaking This type of connecti...

Страница 48: ...Installing the Radios RLX2 IFHxE Industrial Wireless User Manual Industrial Frequency Hopping Ethernet Radios Page 48 of 81 ProSoft Technology Inc January 27 2014 2 2 6 RS 422...

Страница 49: ...n 3 2 LED Status Indicators The RLX2 IFHxE front panel includes a set of LEDs that indicate the radio s status After you first plug in the power cable to the radio the Power Status LED should be green...

Страница 50: ...t specific radio frequencies Interference is an unwanted signal that has been transmitted at the same frequency that the radio was designed to detect There are many man made and natural sources of ele...

Страница 51: ...effect of their operation There are also natural sources of EMI including atmospheric disturbances and sunspots The snow on an unused or distant television channel or static on a car radio when passi...

Страница 52: ...only for radios accessed through a wired Ethernet network Scans for radios only over the RF network may not be accurate Note Radio network communications are interrupted while the Spectrum Analyzer is...

Страница 53: ...plays informative error messages for many types of communication problems The following topics describe how to interpret these messages 3 4 1 Radio Configuration Status Dialog Box The Radio Configurat...

Страница 54: ...ion page 42 Verify that the Master radio and Remote radios are powered up Verify that the Remote radios are connected to antennas See Connecting Antennas page 41 See Improving Signal Quality page 41 t...

Страница 55: ...r The RadioLinx OPC Server seamlessly links customer applications to RLX2 IFHxE radios Any application that can act as an OPC Client such as an HMI can interact with any type of ProSoft Technology rad...

Страница 56: ...nts The following system requirements are the recommended minimum specifications to successfully install and run RadioLinx OPC Driver Microsoft Windows compatible PC Windows XP Professional with Servi...

Страница 57: ...When placing antennas ensure a clear line of sight between the master radio s antenna and all of the other radio antennas If the site contains obstructing terrain or structures mount the antenna on a...

Страница 58: ...ern is shown when all the antennas of interest are located in roughly the same horizontal plane along the ground rather than above or below one another A slice taken in a horizontal plane through the...

Страница 59: ...hat reaches the receiving antenna only the portion that has the same polarization as the receiving antenna polarization is actually received For example if the transmitting antenna polarization is poi...

Страница 60: ...sed of an array of linear elements each parallel to one another and attached perpendicular to and along the length of a metal boom The feed is attached to only one of the elements Elements on one side...

Страница 61: ...parabolic shaped dish and a feed antenna located in front of the dish Power is radiated from the feed antenna toward the reflector Due to the parabolic shape the reflector concentrates the radiation...

Страница 62: ...RLX2 IFHxE Industrial Wireless Industrial Frequency Hopping Ethernet Radios User Manual ProSoft Technology Inc Page 62 of 81 January 27 2014...

Страница 63: ...ates of up to 54 Mbit sec Operates in the heavily used 2 4 GHz ISM band but uses a different radio technology to boost throughput 802 11i Sometimes Wi Fi Protected Access 2 WPA 2 WPA 2 supports the 12...

Страница 64: ...e transmission Association Process whereby two 802 11 radios establish communications with each other Requirements for communication include common SSID network names and encryption settings Authentic...

Страница 65: ...ns the configuration tools for the RLX2 IFHxE D dBi Decibels referenced to an ideal isotropic radiator in free space frequently used to express antenna gain dBm Decibels referenced to one milliwatt mW...

Страница 66: ...na system that uses multiple antennas to reduce interference and maximize reception and transmission quality DTE Data Terminal Equipment for example a computer or terminal Dual Band A device that is c...

Страница 67: ...An elliptical area on either side of the straight line of sight that must also be clear for a long range wireless network to work Full Duplex A communications circuit or system designed to simultaneo...

Страница 68: ...255 separated by periods dots Networks using the TCP IP Protocol route messages based on the IP address of the destination Each number can be 0 to 255 For example 192 168 0 100 could be an IP address...

Страница 69: ...issue MIC Message Integrity Check One of the elements added to the TKIP standard A signature is added by each radio on each packet it transmits The signature is based on the data in the packet a 64 bi...

Страница 70: ...lic Antenna An antenna type that radiates a very narrow beam in a specific direction Parabolic antennas offer the highest gain for long range point to point situations Peer to Peer Network Each radio...

Страница 71: ...ng of information that is transmitted between nodes on a network Q QoS Quality of Service Required to support wireless multimedia applications and advanced traffic management QoS enables Wi Fi access...

Страница 72: ...de is that its greater character density allows better data throughput than ASCII mode for the same baud rate each message is transmitted in a continuous stream See also ASCII above S Sector Antenna A...

Страница 73: ...adios It efficiently determines whether to broadcast to all radios or direct to a single radio on a packet by packet basis Spectrum A range of electromagnetic frequencies Spread Spectrum A form of wir...

Страница 74: ...TKIP greatly increases the strength and complexity of wireless encryption making it far more difficult if not impossible for a would be intruder to break into a Wi Fi network U UART Universal Asynchro...

Страница 75: ...ess point and a more capable device that can share an internet connection serve DHCP and bridge between wired and wireless networks Wireless Network Devices connected to a network using a centralized...

Страница 76: ...RLX2 IFHxE Industrial Wireless User Manual Industrial Frequency Hopping Ethernet Radios Page 76 of 81 ProSoft Technology Inc January 27 2014...

Страница 77: ...oduct Version Number 2 System architecture 3 Network details If the issue is hardware related we will also need information regarding 1 Module configuration and associated ladder files if any 2 Module...

Страница 78: ...14 6911 E mail mea prosoft technology com Languages spoken include English Hindi North America location in California Tel 1 661 716 5100 E mail support prosoft technology com Languages spoken include...

Страница 79: ...adios 17 Connecting antennas 41 54 57 Connection Errors 54 Contacting Technical Support 54 77 Content Disclaimer 2 D dBi 65 dBm 65 DCE 65 Decibel dB 65 Default Gateway 65 Device to Device Network Peer...

Страница 80: ...2 Cable Specifications 45 Radio RS 485 Cable Specification 44 RadioLinx OPC Server 55 RADIUS 71 Range 71 Recommended Antennas 4 Reconfiguring a Remote Radio 33 Reference 57 Remote Access Point 72 Remo...

Страница 81: ...34 Viewing Operating Network 34 Viewing Radio Channel Noise Level 51 Viewing Signal Strength 36 W WAP 74 WDS 74 WEP 74 When to Re Configure Radios 28 33 34 51 Whip antennas 59 Wi Fi 74 Wi Fi CERTIFIED...

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