Failure phenomenon
Solution
Can’t land to CPE through
Web page
Please check the IP address of computer and
CPE to see whether they are in same
networking segment, The method is click
“start”-“Run” input “cmd”
，
ping 192.168.1.1 to
test the CPE connectivity.
Reset CPE and load it again;
Please make sure the IP address 192.168.1.1 is
not occupied by other device in CPE’s
networking;
Check computer and cable problem,
recommend to use 10/100M UTP unshielded
cable;
Clean up Arp binding from “Start”-“Run” input
“cmd” arp –d
Clean the IE Brower’s temporary files and
Cache file
。
CPE can’t connect with AP
（
the status display
unconnected
）
Try to scan the available wireless networking
again
；
Make sure the CPE’s wireless standard
（
11b/g/n, 5.8G
）
is correct
；
The Security and passwords are matched
between CPE and AP
；
The signal strength of AP is too weak to
connect, should be more than -75dBm
；
The connection of CPE and
AP is success, but the
computer can’t share
internet
Please Check the computer’s IP address and
DNS setting. If it is dynamin, set the network
card as automatically obtain. If it is static IP,
Please contact with ISP for correct IP address
and DNS address.
How to Reset CPE
Press the “Reset” button more than 15 seconds
after power on. The CPE will restore factory
default after the CPE restart.
