PROMULTIS inserttouchscreen Скачать руководство пользователя страница 21

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→

Fill out the new popup windows with your information and issue

description, just click “Send” button if the PC has an internet access.

→

If it is without internet connection, please package the report folder

located at "C:\Program Files (x86)\PQLabs\MultiTouchPlatform" by
default and send to Support Team(Email: [email protected])



Check ambient light



Solution:



Generally PQ Labs IR touch screen may be disturbed by Sunlights or Halogen

lamps. Please try to remove or decrease any strong lights directly casting to
touch screen.



If the problem persists, please click on “Send Report” to contact PQ Labs Support

Team. For more information, please refer to last option.

For more exciting multitouch products visit

www.promultis.info

or call +44 (0) 239 251 2794

MULTITOUCH SOLUTIONS

Содержание inserttouchscreen

Страница 1: ...udes detailed usage instructions for your product Please read this manual thoroughly Figures and illustrations in this User Manual are provided for reference only and may differ from actual equipment appearance Equipment design and specifications may be changed without notice Due to the processes required for manufacturing a large format Projected Capacitive product Promultis will only accept warr...

Страница 2: ...r call 44 0 239 251 2794 MULTITOUCH SOLUTIONS inserttouchscreen 2 USB Memory Stick with Promultis User Manual pdf Warranty Card Remote Control Promultis Manual HDMI Cable AC Power Supply USB Cable Getting started The following items are included in your product box ...

Страница 3: ...t 2 When the power is turned on the screen should power up 3 After a few seconds if the screen is still blank take the TV remote control point towards the bottom center of the screen and press the power button 4 Please note The connection sensor varies on different models and if necessary move the controller along the base of the device while presseing the power button until the screen turns on ...

Страница 4: ...re watching a programme the previous channel appears Play pause When pressed the playback controls appear Using these controls you can control the media content that is playing Smart Hub Returns to the Home Screen Voice Interaction RunsVoice Interaction Press and hold the button say a command and then release the button to run Voice Interaction When you press the button the Enter Voice Command Gui...

Страница 5: ...For more exciting multitouch products visit www promultis info or call 44 0 239 251 2794 MULTITOUCH SOLUTIONS inserttouchscreen 5 Controller for Cello ...

Страница 6: ...ormat USB Menu Control Buttons Controls media playback POWER Turns the monitor on or off MONITOR ON Turns the monitor on MONITOR OFF Turns the monitor off ENERGY SAVING Reduces power consumption by adjusting peak screen brightness INPUT Selects the input mode 3D Used for viewing 3D videos This model does not support this 1 a A Togglesbetweennumericalandalphabetical Depending upon the model this fe...

Страница 7: ...ilar to using your touch screen phone or tablet but on a much larger scale What has to be born in mind when using a large scale interactive touch screen is how the technology works If you could imagine a matrix of horizontal and vertical infrared beams crossing close to the surface of the screen so that when you place a finger close to the screen you are breaking the beams to let the computer inpu...

Страница 8: ... 0 239 251 2794 MULTITOUCH SOLUTIONS inserttouchscreen 8 Connect to PC for touch 1 In order for the touch to work on the screen the HMDI and USB cables MUST be connected to a PC 2 If the touch requires further adjustment use the Windows touch calibration see page 8 HDMI USB ...

Страница 9: ...LUTIONS inserttouchscreen 9 1 Touch calibration with the pre installed Windows Touch Pack 3 1 Open start menu by tapping the Windows button in the lower left corner of the screen 2 Open settings by tapping the gear icon 2 3 Once on the settings page tap on find a setting at the top and type in calibrate ...

Страница 10: ...251 2794 MULTITOUCH SOLUTIONS inserttouchscreen 10 4 Touch calibration 4 You will get two results tap on calibrate the screen for pen or touch input This will open a small Tablet PC Settings window Tap calibrate You may get a pop up asking to allow this app to make changes tap yes ...

Страница 11: ...n the top left corner Tap on each crosshair as accurately as possible in the sequence they appear Upper top left Upper top right lower top left lower top right upper bottom left upper bottom right etc You should have to tap a total of 16 times at which point the calibration will finish A prompt will appear asking if you would like to save these settings tap yes The touch will now be calibrated ...

Страница 12: ... have infrared lights from some kinds of lamps or from directly casting or reflecting sunlight 2 Platform Interface and Function The platform application includes two sections platform and doctor 2 1 Platform Platform main interface Platform main function TUIO protocol support Any application developed by TUIO protocol can get touch messages from PQ Labs platform For more exciting multitouch produ...

Страница 13: ...Q hardware works as a mouse keyboard to support your applications 2 11 Touchscreen Information Serial Number Unique ID of a touchscreen Firmware Version Internal firmware version of a touchscreen Description Maximum touch points that a physical touch screen supports Status Show current status of a touch screen It may be a Working normal b Open bulk device failed c Open virtual digitizer failed d O...

Страница 14: ... and release your finger it may cause a joggle this feature enabled will reduce that joggle enabled by default Night Club Mode This feature can enhance anti jamming performance of PQ Labs hardware When there is some lights interface this feature will let touch screen work normal Disabled by default Log Touch Data This feature can log touch data end customer can enable it to make a log for PQ Labs ...

Страница 15: ...ardware you may get a higher FPS of hardware Reset Default Settings R Reset to these feature settings in factory 2 13 Calibration Calibration Allow end customer to call calibration utility Reset Calibration Discard stored calibration data and reset to default data in theory For large and customized hardware this function is recommended if hardware mounts precisely 2 14 Utility Diagnose Allow end c...

Страница 16: ...ion of hardware Firmware 2 22 Preparation Check and close other PQMT applications Stop other application which may occupy PQ hardware and prepare for doctor running PQ hardware is disconnected from all other application connection Running environment doesn t prepare Check Windows 7 native multi touch Check if current Windows OS supports native touch or if native touch disabled For more exciting mu...

Страница 17: ...unning environment doesn t prepare Check power supply This option is only meaningful for part series product which is powered by USB cable This option will report if current got from PC is enough Power enough or function not available for power adapter Power from USB cable is not enough Check touchscreen data It will give out a score after finishing this option check Hardware check is ok Hardware ...

Страница 18: ... a different install path if you need Click on Install Click on Finish to reboot 3 3 Uninstall Step Open install path C Program Files x86 PQLabs MultiTouchPlatform Click on Click on Yes on the new popup 4 What can I do when touch overlay fails to work 4 1 Build a diagnosis session Start the Doctor Steps Click on Click on For more exciting multitouch products visit www promultis info or call 44 0 2...

Страница 19: ... solution Check compatibility Solution Upgrade to latest driver from PQ Labs official website http www pqlabs com support html Open bulk device fails Solution Reinstall PQ labs driver Check power supply For more exciting multitouch products visit www promultis info or call 44 0 239 251 2794 MULTITOUCH SOLUTIONS ...

Страница 20: ...ou have Check touchscreen data Solution Make sure touch surface is clear and without anything might block Signal In this case you have to send this report to PQ Labs support team Steps Click on Send Report For more exciting multitouch products visit www promultis info or call 44 0 239 251 2794 MULTITOUCH SOLUTIONS ...

Страница 21: ...d to Support Team Email support pqlabs com Check ambient light Solution Generally PQ Labs IR touch screen may be disturbed by Sunlights or Halogen lamps Please try to remove or decrease any strong lights directly casting to touch screen If the problem persists please click on Send Report to contact PQ Labs Support Team For more information please refer to last option For more exciting multitouch p...

Страница 22: ... Check Windows 7 native multi touch Solution Go to Control Panel Hardware and Sound Pen and Touch Click on tab Touch Make sure both Use your finger and Enable multi touch options are checked OK ...

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