EN 6
Use the table below to solve minor problems.
Please follow steps below to download and install monitoring software:
Go to the website
http://www.power-software-download.com
Click ViewPower software icon and then choose your required OS to download the software.
Follow the on-screen instructions to install the software.
When your computer restarts, the monitoring software will appear as an orange plug icon
located in the system tray, near the clock.
1.
2.
3.
4.
7. Troubleshooting
6.
Software Download & Installation
English
Problem
Possible Cause
Solutions
No words displayed on
the front panel.
Low battery.
Charge the UPS for at least 6 hours.
Battery fault.
Replace the battery with the same
type of battery.
The UPS
is not turned on.
Press the power switch again to turn
on the UPS.
Alarm sounds
continuously.
UPS
fault.
Please check fault code table for the
details.
When power fails,
back-up time is
reduced.
The UPS is overloaded.
Remove some critical load.
Battery voltage is too low.
Charge the UPS at least 6 hours.
Battery defect. May be due to
high temperature operation
environment, or improper
operation of battery.
Replace the battery with the same
type of battery.
The mains supply is
normal, but the UPS is
operating in battery
mode.
Power cord is loose.
Reconnect the power cord properly.
If any abnormal situations occur that are not listed above, please call for service immediately.
