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PROLiNK Hurricane 9300P, Руководство пользователя

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Table of Contents

 

 

              

ii 

Time Zone...................................................................................................................................... 49

 

Remote Access............................................................................................................................... 50

 

Firmware Upgrade ....................................................................................................................... 51

 

Backup / Restore........................................................................................................................... 52

 

Restart Router............................................................................................................................... 53

 

User Management......................................................................................................................... 54

 

Firewall and Access Control .............................................................................................................. 55

 

General Settings............................................................................................................................ 56

 

Packet Filter .................................................................................................................................. 57

 

Intrusion Detection....................................................................................................................... 64

 

URL Filtering................................................................................................................................ 66

 

Firewall Log .................................................................................................................................. 69

 

VPN (Virtual Private Networks)......................................................................................................... 70

 

PPTP (Point-to-Point Tunneling Protocol) ................................................................................ 70

 

IPSec (IP Security Protocol) ........................................................................................................ 75

 

L2TP (Layer Two Tunneling Protocol)...................................................................................... 81

 

QoS (Quality of Service)................................................................................................................... 106

 

Prioritization ............................................................................................................................... 107

 

Outbound IP Throttling (LAN to WAN).................................................................................. 109

 

Inbound IP Throttling (WAN to LAN) .................................................................................... 110

 

Virtual Server (“Port Forwarding”)................................................................................................ 114

 

Add Virtual Server ..................................................................................................................... 115

 

Edit DMZ Host ........................................................................................................................... 116

 

Edit DMZ Host ........................................................................................................................... 117

 

Edit One-to-One NAT (Network Address Translation).......................................................... 118

 

Time Schedule................................................................................................................................... 121

 

Configuration of Time Schedule ............................................................................................... 122

 

Advanced .......................................................................................................................................... 124

 

Static Route ................................................................................................................................. 124

 

Dynamic DNS.............................................................................................................................. 125

 

Check Email ................................................................................................................................ 126

 

Device Management ................................................................................................................... 127

 

IGMP ........................................................................................................................................... 131

 

VLAN Bridge .............................................................................................................................. 131

 

S

AVE 

C

ONFIGURATION TO 

F

LASH

.......................................................................................................... 136 

L

OGOUT

................................................................................................................................................. 137 

CHAPTER 5: TROUBLESHOOTING................................................................................................ 138

 

P

ROBLEMS STARTING UP THE ROUTER

................................................................................................... 138 

P

ROBLEMS WITH THE 

WAN

 

I

NTERFACE

................................................................................................ 138 

P

ROBLEMS WITH THE 

LAN

 

I

NTERFACE

................................................................................................. 139 

APPENDIX A: PRODUCT SUPPORT AND CONTACT INFORMATION .................................. 140

 

Содержание Hurricane 9300P

Страница 1: ...Hurricane 9300P ADSL2 VPN Firewall Router User s Manual Revision 1 0 ...

Страница 2: ......

Страница 3: ...rname and Password 17 LAN Device IP Settings 17 ISP setting in WAN site 17 DHCP server 17 LAN and WAN Port Addresses 17 INFORMATION FROM YOUR ISP 18 CONFIGURING WITH YOUR WEB BROWSER 19 CHAPTER 4 CONFIGURATION 20 STATUS 21 ARP Table 21 Routing Table 22 DHCP Table 23 PPTP Status 24 IPSec Status 25 L2TP Status 26 Email Status 26 Event Log 27 Error Log 27 NAT Sessions 28 Diagnostic 28 UPnP Portmap 29...

Страница 4: ...ation 107 Outbound IP Throttling LAN to WAN 109 Inbound IP Throttling WAN to LAN 110 Virtual Server Port Forwarding 114 Add Virtual Server 115 Edit DMZ Host 116 Edit DMZ Host 117 Edit One to One NAT Network Address Translation 118 Time Schedule 121 Configuration of Time Schedule 122 Advanced 124 Static Route 124 Dynamic DNS 125 Check Email 126 Device Management 127 IGMP 131 VLAN Bridge 131 SAVE CO...

Страница 5: ...Mbps with ADSL Users enjoy not only high speed ADSL services but also broadband multimedia applications such as interactive gaming video streaming and real time audio much easier and faster than ever It is compliant with Multi Mode standard ANSI T1 413 Issue 2 G dmt ITU G 992 1 G lite ITU G 992 2 G hs ITU G994 1 G dmt bis ITU G 992 3 G dmt bisplus ITU G 992 5 Fast Ethernet Switch A 4 port 10 100Mb...

Страница 6: ...P account and paying for one access account No PPPoE client software is required for local computer The Automatic Reconnect and Disconnect Timeout Idle Timer functions are provided too Virtual Private Network VPN Allows user to make a tunnel with a remote site directly to secure the data transmission among the connection User can use embedded PPTP and L2TP client server IKE and IPSec which are sup...

Страница 7: ...anagement It is user friendly and comes with on line help It also supports remote management capability for remote users to configure and manage this product Firmware Upgradeable Device can be upgraded to the latest firmware through the WEB based GUI Rich management interfaces Supports flexible management interfaces with local console port LAN port and WAN port Users can use terminal applications ...

Страница 8: ...PROLiNK H9300P ADSL2 VPN Firewall Router Chapter 1 Introduction 4 ADSL2 Router Application Figure 1 1 Application Diagram Thank you for your purchase and welcome to the world of Internet ...

Страница 9: ... Start Guide Do not use this router in high humidity or high temperatures Do not use the same power source for this router as other equipment Do not open or repair the case yourself If this router is too hot turn off the power immediately and have it repaired at a qualified service center Avoid using this product and all accessories outdoors Warning Place this router on a stable surface Only use t...

Страница 10: ...riodically when there is email in the Inbox 12 ADSL When lit it indicates that the ADSL Line port is connected to the DSLAM and working properly 8 11 ETHERNET Port 1X 4X RJ 45 connector Lit when the LAN link is connected to an Ethernet device Green for 100Mbps Orange for 10Mbps Blinking when data is Transmitted Received 6 SYS Lit when the system is ready 5 PWR Lit when power is ON ...

Страница 11: ...to factory default settings this is used when you cannot login to the router E g forgot the password 4 LAN 1X 4X RJ 45 connector Connect a UTP Ethernet cable Cat 5 or Cat 5e to one of the four LAN ports when connecting to a PC or an office home network of 10Mbps or 100Mbps 5 CONSOLE Connect a PS2 RS 232 cable optional to this port when connecting to a PC s RS 232 port 9 pin serial port For use by ...

Страница 12: ...e proper cables Ensure that all other devices connected to the same telephone line as your Billion router e g telephones fax machines analogue modems have a line filter connected between them and the wall socket unless you are using a Central Splitter or Central Filter installed by a qualified and licensed electrician and ensure that all line filters are correctly installed and the right way aroun...

Страница 13: ...re the PC to get an IP address automatically from H9300P using DHCP If you encounter any problems accessing the router s web interface it may also be advisable to uninstall any kind of software firewall on your PCs as they can cause problems accessing the 192 168 1 254 IP address of the router Users should make their own decisions on how to best protect their network Please follow the steps below ...

Страница 14: ...s XP 1 Go to Start Control Panel in Classic View In the Control Panel double click on Network Connections 2 Double click Local Area Connection See Figure 3 1 Figure 3 1 LAN Area Connection 3 In the Local Area Connection Status window click Properties See Figure 3 2 Figure 3 2 LAN Connection Status ...

Страница 15: ... Internet Protocol TCP IP and click Properties See Figure 3 3 Figure 3 3 TCP IP 5 Select the Obtain an IP address automatically and the Obtain DNS server address automatically radio buttons See Figure 3 4 6 Click OK to finish the configuration Figure 3 4 IP Address DNS Configuration ...

Страница 16: ...000 1 Go to Start Settings Control Panel In the Control Panel double click on Network and Dial up Connections 2 Double click Local Area Connection See Figure 3 5 Figure 3 5 LAN Area Connection 3 In the Local Area Connection Status window click Properties See Figure 3 6 Figure 3 6 LAN Connection Status ...

Страница 17: ... Internet Protocol TCP IP and click Properties See Figure 3 7 Figure 3 7 TCP IP 5 Select the Obtain an IP address automatically and the Obtain DNS server address automatically radio buttons See Figure 3 8 6 Click OK to finish the configuration Figure 3 8 IP Address DNS Configuration ...

Страница 18: ... Control Panel double click on Network and choose the Configuration tab 2 Select TCP IP NE2000 Compatible or the name of your Network Interface Card NIC in your PC See Figure 3 9 3 Click Properties Figure 3 9 TCP IP 4 Select the IP Address tab In this page click the Obtain an IP address automatically radio button See Figure 3 10 Figure 3 10 IP Address ...

Страница 19: ...L2 VPN Firewall Router Chapter 3 Basic Installation 15 5 Then select the DNS Configuration tab See Figure 3 11 6 Select the Disable DNS radio button and click OK to finish the configuration Figure 3 11 DNS Configuration ...

Страница 20: ... Go to Start Settings Control Panel In the Control Panel double click on Network and choose the Protocols tab 2 Select TCP IP Protocol and click Properties See Figure 3 12 Figure 3 12 TCP IP 3 Select the Obtain an IP address from a DHCP server radio button and click OK See Figure 3 13 Figure 3 13 IP Address ...

Страница 21: ...ess 192 168 1 100 IP pool counts 100 LAN and WAN Port Addresses The parameters of LAN and WAN ports are pre set in the factory The default values are shown below LAN Port WAN Port IP address 192 168 1 254 Subnet Mask 255 255 255 0 DHCP server function Enabled IP addresses for distribution to PCs 100 IP addresses continuing from 192 168 1 100 through 192 168 1 199 The PPPoE function is enabled to a...

Страница 22: ...IP address it can be automatically assigned by your ISP when you connect or be set manually PPPoA VPI VCI VC based LLC based multiplexing Username Password and Domain Name System DNS IP address it can be automatically assigned by your ISP when you connect or be set manually RFC1483 Bridged VPI VCI VC based LLC based multiplexing to use Bridged Mode RFC1483 Routed VPI VCI VC based LLC based multipl...

Страница 23: ...browser enter the IP address of your router which by default is 192 168 1 254 and click Go a user name and password window prompt will appear The default username and password are admin and admin See Figure 3 14 Figure 3 14 User name Password Prompt Widonw Congratulation You are now successfully logon to the ADSL2 Router ...

Страница 24: ...Table DHCP Table PPTP Status IPSec Status L2TP Status Email Status Event Log Error Log NAT Sessions Diagnostic and UPnP Portmap Quick Start Configuration LAN WAN System Firewall VPN QoS Virtual Server Time Schedule and Advanced Save Config to FLASH Language provides user interface in English and Deutsch languages Please see the relevant sections of this manual for detailed instructions on how to c...

Страница 25: ...f your PCs to use with the router s Firewall MAC Address Filter function See the Firewall section of this manual for more information on this feature IP Address A list of IP addresses of devices on your LAN Local Area Network MAC Address The MAC Media Access Control addresses for each device on your LAN Interface The interface name on the router that this IP Address connects to Static Static statu...

Страница 26: ...destination netmask address Gateway Interface The IP address of the gateway or existing interface that this route will use Cost The number of hops counted as the cost of the route RIP Routing Table Destination The IP address of the destination network Netmask The destination netmask address Gateway The IP address of the gateway that this route will use Cost The number of hops counted as the cost o...

Страница 27: ...able IP Address The IP address that assigned to client MAC Address The MAC address of client Client Host Name The Host Name Computer Name of client Expiry The current lease time of client Expired Table Please refer the Leased Table Permanent Table Name The name you assigned to the Permanent configuration IP Address The fixed IP address for the specify client MAC Address The MAC Address that you wa...

Страница 28: ...ar PPTP connection in your VPN configuration Type The type of connection dial in dial out Enable Whether the connection is currently enabled Active Whether the connection is currently active Tunnel Connected Whether the VPN Tunnel is currently connected Call Connected If the Call for this VPN entry is currently connected Encryption The encryption type used for this VPN connection ...

Страница 29: ... the particular VPN entry Active Whether the VPN Connection is currently Active Connection State Whether the VPN is Connected or Disconnected Statistics Statistics for this VPN Connection Local Subnet The local IP Address or Subnet used Remote Subnet The Subnet of the remote site Remote Gateway The Remote Gateway IP address SA The Security Association for this VPN entry ...

Страница 30: ... out Enable Whether the connection is currently enabled Active Whether the connection is currently active Tunnel Connected Whether the VPN Tunnel is currently connected Call Connected If the Call for this VPN entry is currently connected Encryption The encryption type used for this VPN connection Email Status Details and status for the Email Account you have configured the router to check Please s...

Страница 31: ...he router s ADSL connection is disconnected as well as Firewall events when you have enabled Intrusion or Blocking Logging in the Configuration Firewall section of the interface Please see the Firewall section of this manual for more details on how to enable Firewall logging Error Log Any errors encountered by the router e g invalid names given to entries are logged to this window ...

Страница 32: ...rent NAT sessions between interface of types external WAN and internal LAN Diagnostic It tests the connection to computer s which is connected to LAN ports and also the WAN Internet connection If PING www google com is shown FAIL and the rest is PASS you ought to check your PC s DNS settings is set correctly ...

Страница 33: ...er Chapter 4 Configuration 29 UPnP Portmap The section lists all port mapping established using UPnP Universal Plug and Play Please see the Advanced section of this manual for more details on UPnP and the router s UPnP configuration options ...

Страница 34: ...additional you have the option to provide specific DNS as your desire or check the Enable box to get the DNS automatically from your ISP Your ISP will be able to supply all the details you need alternatively if you have deleted the current WAN Connection in the WAN ISP section of the interface you can use the router s PVC Scan feature to attempt to determine the Encapsulation types offered by your...

Страница 35: ... Configuration 31 Select the desired option from the list and click Apply to return to the Quick Start interface to continue configuring your ISP connection Please note that the contents of this list will vary depending on what is supported by your ISP ...

Страница 36: ...Ethernet Ethernet Client Filter Port Setting and DHCP Server Bridge Interface You can setup member ports for each VLAN group under Bridge Interface section From the example two VLAN groups need to be created Ethernet P1 Port 1 Ethernet1 P2 P3 and P4 Port 2 3 4 Please uncheck P2 P3 P4 from Ethernet VLAN port first Note You should setup each VLAN group with caution Each Bridge Interface is arranged ...

Страница 37: ...ress Specify an IP address on this virtual interface SubNetmask Specify a subnet mask on this virtual interface Security Interface Specify the firewall setting on this virtual interface Internal The network is behind NAT All traffic will do network address translation when sending out to Internet if NAT is enabled External There is no NAT on this IP interface and connected to the Internet directly...

Страница 38: ...g is set to Disable Allowed check to authorize specific device accessing your LAN by insert the MAC Address in the space provided or click Make sure your PC s MAC is listed Blocked check to prevent unwanted device accessing your LAN by insert the MAC Address in the space provided or click Make sure your PC s MAC is not listed The maximum client is 16 The MAC addresses are 6 bytes long they are pre...

Страница 39: ...ll duplex 100M half duplex or 100M full duplex Sometimes there are Ethernet compatibility problems with legacy Ethernet devices and you can configure different types to solve compatibility issues The default is Auto which users should keep unless there are specific problems with PCs not being able to access your LAN IPv4 TOS priority Control Advanced users TOS Type of Services is the 2nd octet of ...

Страница 40: ...n configure parameters of the DHCP Server including the IP pool starting IP address and ending IP address to be allocated to PCs on your network lease time for each assigned IP address the period of time the IP address assigned will be valid DNS IP address and the gateway IP address These details are sent to the DHCP client i e your PC when it requests an IP address from the DHCP server Click Appl...

Страница 41: ...o items within the WAN section ISP DNS and ADSL ISP The factory default is PPPoE If your ISP uses this access protocol click Edit to input other parameters as below If your ISP does not use PPPoE you can change the default WAN connection entry by clicking Change A simpler alternative is to select Quick Start from the main menu on the left Please see the Quick Start section of the manual for more i...

Страница 42: ...can get an IP address from the Internet Service Provider ISP automatically or not Please click Obtain an IP address automatically via DHCP client to enable the DHCP client function or click Specify an IP address to disable the DHCP client function and specify the IP address manually Your ISP specifies the setting of this item RIP RIP v1 RIP v2 and RIP v2 Multicast Check to enable RIP function MTU ...

Страница 43: ...hrough this connection all traffic or only VLAN tagged Filter Type Specify the type of ethernet filtering performed by the named bridge interface All Allows all types of ethernet packets through the port Ip Allows only IP ARP types of ethernet packets through the port Pppoe Allows only PPPoE types of ethernet packets through the port PVID for Untagged Frames PVID is known as Port VLAN Identifier W...

Страница 44: ...nternet directly the NAT function can be disabled Username Enter the username provided by your ISP You can input up to 128 alphanumeric characters case sensitive This will usually be in the format of username ispname instead of simply username Password Enter the password provided by your ISP You can input up to 128 alphanumeric characters case sensitive IP Address Specify an IP address allowed to ...

Страница 45: ...ux Create Route This setting specifies whether a route is added to the system after IPCP Internet Protocol Control Protocol negotiation is completed If set to enabled a route will be created which directs packets to the remote end of the PPP link Specific Route Specifies whether the route created when a PPP link comes up is a specific or default route If set to enabled the route created will only ...

Страница 46: ...ished Give DNSto DHCP Server Similar to the above but gives the DNS server address to the DHCP server Discover Primary NBNS Discover Secondary NBNS This setting enables disables whether the primary secondary NBNS server address is requested from a remote PPP peer using IPCP The default setting for this command is disabled Discover Subnet Mask Specifies if the subnet mask given by IPCP negotiation ...

Страница 47: ...P automatically or not Please click Obtain an IP address automatically via DHCP client to enable the DHCP client function or click Specify an IP address to disable the DHCP client function and specify the IP address manually Your ISP specifies the setting of this item RIP RIP v1 RIP v2 and RIP v2 Multicast Check to enable RIP function MTU Maximum Transmission Unit The size of the largest datagram ...

Страница 48: ... up to 128 alphanumeric characters case sensitive This will usually be in the format of username ispname instead of simply username Password Enter the password provided by your ISP You can input up to 128 alphanumeric characters case sensitive Service Name This item is for identification purposes If it is required your ISP will provide you the information Maximum input is 20 alphanumeric character...

Страница 49: ...on Advanced Options PPPoE LLC Header Selects encapsulation mode true for using LLC or false for using VC Mux Create Route This setting specifies whether a route is added to the system after IPCP Internet Protocol Control Protocol negotiation is completed If set to enabled a route will be created which directs packets to the remote end of the PPP link Specific Route Specifies whether the route crea...

Страница 50: ...to the local DNS client so that a connection can be established Give DNS to DHCP Server Similar to the above but gives the DNS server address to the DHCP server Discover Primary NBNS Discover Secondary NBNS This setting enables disables whether the primary secondary NBNS server address is requested from a remote PPP peer using IPCP The default setting for this command is disabled Discover Subnet M...

Страница 51: ...o remember the DNS converts the friendly name into its equivalent IP Address You can obtain a Domain Name System DNS IP address automatically if your ISP has provided it when you logon check the Enable box Usually when you choose PPPoE or PPPoA as your WAN ISP protocol the ISP will provide the DNS IP address automatically You may leave the configuration field blank Alternatively your ISP may provi...

Страница 52: ...ing it active true again for taking effect with setting of Connect Mode Coding Gain Configure the ADSL coding gain from 0 dB to 7dB or automatic Tx Attenuation Setting ADSL transmission gain the value is between 0 12 DSP FirmwareVersion Current ADSL line code firmware version Connected Display current ADSL line sync status Operational Mode Display current ADSL mode standard Operational Mode your R...

Страница 53: ...server you have specified If you prefer to specify an SNTP server other than those in the list simply enter its IP address as shown above Your ISP may provide an SNTP server for you to use Daylight Saving is also known as Summer Time Period Many places in the world adapt it during summer time to move one hour of daylight from morning to the evening in local standard time Check Automatic box to aut...

Страница 54: ...elect a time period the router will permit remote access for and click Enable You may change other configuration options for the web administration interface using Device Management options in the Advanced section of the GUI If you wish to permanently enable remote access choose a time period of 0 minutes This setting cannot be saved into flash when timer set to zero ...

Страница 55: ... time this software may be improved and modified and your router allows you to upgrade the software it runs to take advantage of these changes Clicking on Browse will allow you to select the new firmware image file you have downloaded to your PC Once the correct file is selected click Upgrade to update the firmware in your router Warning DO NOT power down the router or interrupt the firmware upgra...

Страница 56: ...ny significant changes to your router s configuration Press Backup to select where on your local PC to save the settings file You may also change the name of the file when saving if you wish to keep multiple backups Press Browse to select a file from your PC to restore You should only restore settings files that have been generated by the Backup function and that were created when using the curren...

Страница 57: ...f you wish to restart the router using the factory default settings for example after a firmware upgrade or if you have saved an incorrect configuration select Factory Default Settings to reset to factory default settings You may also reset your router to factory settings by holding the small Reset pinhole button on the back of your router in for 10 12 seconds whilst the router is turned on ...

Страница 58: ...have clicked on Edit you are shown the following options You can change the user s password whether their account is active and Valid as well as add a comment to each user account These options are the same when creating a user account with the exception that once created you cannot change the username You cannot delete the default admin account however you can delete any other created accounts by...

Страница 59: ...uter provides three levels of security support NAT natural firewall This masks LAN users IP addresses which are invisible to outside users on the Internet making it much more difficult for a hacker to target a machine on your network This natural firewall is on when NAT function is enabled Firewall Security and Policy General Settings Inbound direction of Packet Filter rules to prevent unauthorize...

Страница 60: ...ayed in Port Filters of Packet Filter Select either High Medium or Low security level to enable the Firewall The only difference between these three security levels is the preset port filter rules in the Packet Filter Firewall functionality is the same for all levels it is only the list of preset port filters that changes between each setting For more detailed on level of preset port filter inform...

Страница 61: ... available when the Firewall is enabled and one of these four security levels is chosen All blocked High Medium and Low The predefined port filter rules in the Packet Filter must modify accordingly to the level of Firewall which is selected See Table1 Predefined Port Filter for more detailed information ...

Страница 62: ...3 UDP 17 53 53 NO YES NO YES YES YES DNS 53 TCP 6 53 53 NO YES NO YES YES YES FTP 21 TCP 6 21 21 NO NO NO YES NO YES Telnet 23 TCP 6 23 23 NO NO NO YES NO YES SMTP 25 TCP 6 25 25 NO YES NO YES NO YES POP3 110 TCP 6 110 110 NO YES NO YES NO YES NEWS 119 Network News Transfer Protocol TCP 6 119 119 NO NO NO YES NO YES RealAudio RealVideo 7070 UDP 17 7070 7070 NO NO YES YES YES YES PING ICMP 1 N A N ...

Страница 63: ...ck the traffic to or form set IP address and Subnet Mask to 0 0 0 0 to inactive the Address Filter rule Tip To block access to from a single IP address enter that IP address as the Host IP Address and use a Host Subnet Mask of 255 255 255 255 Type It is the packet protocol type used by the application select either TCP or UDP Source Port This Port or Port Ranges defines the port allowed to be used...

Страница 64: ...xisting predefined rules Time Schedule It is self defined time period You may specify a time schedule for your prioritization policy For setup and detail refer to Time Schedule section Protocol Number Insert the port number i e GRE 47 Inbound Outbound Select Allow or Block the access to the Internet Outbound or from the Internet Inbound Click Apply button to apply your changes ...

Страница 65: ...edium or low security level To setup a web server located on the local network when the firewall is enabled you have to configure the Port Filters setting for HTTP As you can see from the diagram below when the firewall is enabled with one of the three presets Low Medium High inbound HTTP access is not allowed which means remote access through HTTP to your router is not allowed Note Inbound indica...

Страница 66: ...elete to delete the existing HTTP rule 3 Click Add TCP UDP Filter 4 Input the Rule Name Time Schedule Source Destination IP Type Source Destination Port Inbound and Outbound Example Application Cindy_HTTP Time Schedule Always On Source Destination IP Address es 0 0 0 0 I do not wish to active the address filter instead I use the port filter Type TCP Please refer to Table1 Predefined Port Filter So...

Страница 67: ... for HTTP is shown below 7 Configure your Virtual Server port forwarding settings so that incoming HTTP requests on port 80 will be forwarded to the PC running your web server Note For how to configure the HTTP in Virtual Server go to Add Virtual Server in Virtual Server section for more details ...

Страница 68: ...unction such as Land attack and Echo CharGen scan Intrusion Detection If enabled IDS will block Smurf attack attempts Default is false Block Duration Victim Protection Block Duration This is the duration for blocking Smurf attacks Default value is 600 seconds Scan Attack Block Duration This is the duration for blocking hosts that attempt a possible Scan attack Scan attack types include X mas scan ...

Страница 69: ...m Protection Yes Yes Land attack SrcIP DstIP Yes Yes Echo CharGen Scan UDP Echo Port and CharGen Port Yes Yes Echo Scan UDP Dst Port Echo 7 Src IP Scan Yes Yes CharGen Scan UDP Dst Port CharGen 19 Src IP Scan Yes Yes X mas Tree Scan TCP Flag X mas Src IP Scan Yes Yes IMAP SYN FIN Scan TCP Flag SYN FIN DstPort IMAP 143 SrcPort 0 or 65535 Src IP Scan Yes Yes SYN FIN RST ACK Scan TCP No Existing sess...

Страница 70: ...on will be performed by the Block Mode Always On Action is enabled URL filter rules will be monitoring and checking at all hours of the day TimeSlot1 TimeSlot16 It is self defined time period You may specify the time period to check the URL filter rules i e during working hours For setup and detail refer to Time Schedule section Keywords Filtering Allows blocking by specific keywords within a part...

Страница 71: ...e URL to determine if it is in the trusted list If yes the connection attempt is sent to the remote web server 2 If not check if it is listed in the forbidden list and if present then the connection attempt is dropped 3 If the packet does not match either of the above two items it is sent to the remote web server 4 Please be note that the domain only should be specified not the full URL For exampl...

Страница 72: ...nows this function Domain Filtering ONLY disables all WEB traffic except for Trusted Domain BUT not its IP address If this is the situation Block surfing by IP address function can be handy and helpful to Andy Now Andy can prevent Bobby from accessing other sites Block Java Applet This function can block Web content that includes the Java Applet It is to prevent someone who wants to damage your sy...

Страница 73: ...r Chapter 4 Configuration 69 Firewall Log Firewall Log display log information of any unexpected action with your firewall settings Check the Enable box to activate the logs Log information can be seen in the Status Event Log after enabling ...

Страница 74: ...te Access and LAN to LAN please refer below for more information Click Create to configure a new VPN connection After you have created PPTP connection account status will be displayed See example above Enable Disable This function activates or deactivates the PPTP connection To wish interrupting the tunnel check Disable radio button and click Apply button to deactivate the connection Name This is ...

Страница 75: ... authentication type to use or else manually specify CHAP Challenge Handshake Authentication Protocol or PAP Password Authentication Protocol if you know which type the server is using when acting as a client or else the authentication type you want clients connecting to you to use when acting as a server When using PAP the password is sent unencrypted whilst CHAP encrypts the password before send...

Страница 76: ...ation 72 Idle Time Auto disconnect the VPN connection when there is no activity on the connection for a predetermined period of time 0 means this connection is always on Active as default route Enables the default route Click Apply button to apply your changes ...

Страница 77: ...r Host If you are a Dial In user server enter your own password PPP Authentication Type Default is Auto if you want the router to determine the authentication type to use or else manually specify CHAP Challenge Handshake Authentication Protocol or PAP Password Authentication Protocol if you know which type the server is using when acting as a client or else the authentication type you want clients...

Страница 78: ... be changed every 256 packets when you select Stateful mode If you select Stateless mode the key will be changed in each packet Idle Time Auto disconnect the VPN connection when there is no activity on the connection for a predetermined period of time 0 means this connection is always on Click Apply button to apply your changes ...

Страница 79: ...ivates the IPSec connection To wish interrupting the tunnel check Disable radio button and click Apply button to deactivate the connection Name This is the user defined name of the connection Local Subnet Displays IP address and subnet of the local network Remote Subnet Displays IP address and subnet of the remote network Remote Gateway This is the IP address or Domain Name of the remote VPN devic...

Страница 80: ...emote Secure Gateway Address or Domain Name The IP address or hostname of the remote VPN device that is connected and establishes a VPN tunnel Network Set the IP address subnet or address range of the remote network Proposal Select the IPSec security method There are two methods of checking the authentication information AH authentication header and ESP Encapsulating Security Payload Use ESP for g...

Страница 81: ...iffie Hellman public key cryptography to change encryption keys during the second phase of VPN negotiation This function will provide better security but extends the VPN negotiation time Diffie Hellman is a public key cryptography protocol that allows two parties to establish a shared secret over an unsecured communication channel i e over the Internet There are three modes MODP 768 bit MODP 1024 ...

Страница 82: ... Hash Function It is a Message Digest algorithm which coverts any length of a message into a unique set of bits It is widely used MD5 Message Digest and SHA 1 Secure Hash Algorithm algorithms SHA1 is more resistant to brute force attacks than MD5 however it is slower MD5 A one way hashing algorithm that produces a 128 bit hash SHA1 A one way hashing algorithm that produces a 160 bit hash Encryptio...

Страница 83: ...stablishes SA on behalf of IPSec an IKE SA is used by IKE Phase 1 IKE To issue an initial connection request for a new VPN tunnel The range can be from 5 to 15 000 minutes and the default is 240 minutes Phase 2 IPSec To negotiate and establish secure authentication The range can be from 5 to 15 000 minutes and the default is 60 minutes A short SA time increases security by forcing the two parties ...

Страница 84: ... is the NO Response time clock When no traffic stage time is beyond the Disconnection time set Router will automatically halt the tunnel connection and re establish it base on the Reconnection Time set Default setting is 1200 seconds 180 seconds is minimum time interval for this function Reconnection Time It is the reconnecting time interval after NO TRAFFIC is initiated Default setting is 15 minu...

Страница 85: ...ave created L2TP connection account status will be displayed See example above Enable Disable This function activates or deactivates the L2TP connection To wish interrupting the tunnel check Disable radio button and click Apply button to deactivate the connection Name This is the user defined name of the connection Type This refers to your router operates as a client or a server Dialout or Dialin ...

Страница 86: ...r client enter the password provided by your Host If you are a Dial In user server enter your own password PPP Authentication Type Default is Auto if you want the router to determine the authentication type to use or else manually specify CHAP Challenge Handshake Authentication Protocol or PAP Password Authentication Protocol if you know which type the server is using when acting as a client or el...

Страница 87: ...otocol that allows two parties to establish a shared secret over an unsecured communication channel i e over the Internet There are three modes MODP 768 bit MODP 1024 bit and MODP 1536 bit MODP stands for Modular Exponentiation Groups Pre shared Key This is for the Internet Key Exchange IKE protocol a string from 4 to 128 characters Both sides should use the same key IKE is used to establish a sha...

Страница 88: ...r Network IP setting Username If you are a Dial Out user client enter the username provided by your Host If you are a Dial In user server enter your own username Password If you are a Dial Out user client enter the password provided by the your Host If you are a Dial In user server enter your own password PPP Authentication Type Default is Auto if you want the router to determine the authenticatio...

Страница 89: ...is function will provide better security but extends the VPN negotiation time Diffie Hellman is a public key cryptography protocol that allows two parties to establish a shared secret over an unsecured communication channel i e over the Internet There are three modes MODP 768 bit MODP 1024 bit and MODP 1536 bit MODP stands for Modular Exponentiation Groups Pre shared Key This is for the Internet K...

Страница 90: ...nfiguring a Remote Access PPTP VPN Dial in Connection A remote worker establishes a PPTP VPN connection with the head office using Microsoft s VPN Adapter included with Windows 2000 ME etc The router is installed in the head office connected to a couple of PCs and Servers Dial in ...

Страница 91: ...ned to Dialing User 192 168 1 200 An assigned IP address for the remote worker Username username 3 Password 123456 Input username password to authenticate remote worker Auth Type Chap Auto Data Encryption Auto Key Length Auto 4 Mode stateful Keep as default value in most of the cases PPTP server client will determine the value automatically Refer to manual for details if you want to change the set...

Страница 92: ...ion 88 Example Configuring a Remote Access PPTP VPN Dial out Connection A company s office establishes a PPTP VPN connection with a file server located at a separate location The router is installed in the office connected to a couple of PCs and Servers Dial out ...

Страница 93: ...r IP Address or Hostname 69 121 1 33 An Dialed server IP Username username 3 Password 123456 A given username password Auth Type Chap Auto Data Encryption Auto Key Length Auto 4 Mode stateful Keep as default value in most of the cases PPTP server client will determine the value automatically Refer to manual for details if you want to change the setting 5 Idle Time 0 The connection will be disconne...

Страница 94: ...AN PPTP VPN Connection The branch office establishes a PPTP VPN tunnel with head office to connect two private networks over the Internet The routers are installed in the head office and branch office accordingly Both office LAN networks MUST in different subnet with LAN to LAN application Attention ...

Страница 95: ...1 200 IP address assigned to branch office network Peer Network IP 192 168 0 0 Branch office network 3 Netmask 255 255 255 0 Username username 4 Password 123456 Input username password to authenticate branch office network Auth Type Chap Auto Data Encryption Auto Key Length Auto 5 Mode stateful Keep as default value in most of the cases PPTP server client will determine the value automatically Ref...

Страница 96: ...ut 2 Server IP Address or Hostname 69 121 1 33 IP address of the head office router in WAN side Peer Network IP 192 168 1 0 3 Netmask 255 255 255 0 Head office network Username username 4 Password 123456 Input username password to authenticate branch office network Auth Type Chap Auto Data Encryption Auto Key Length Auto 5 Mode stateful Keep as default value in most of the cases PPTP server client...

Страница 97: ...uter IP 69 1 121 30 69 1 121 3 Remote Network ID 192 168 1 0 24 192 168 0 0 24 Remote Router IP 69 1 121 3 69 1 121 30 IKE Pre shared Key 12345678 12345678 VPN Connection Type Tunnel mode Tunnel mode Security Algorithm ESP MD5 with AES ESP MD5 with AES Both office LAN networks MUST in different subnet with LAN to LAN application Functions of Pre shared Key VPN Connection Type and Security Algorith...

Страница 98: ...t radio button IP Address 192 168 1 0 2 Netmask 255 255 255 0 Head office network 3 Secure Gateway Address or Hostname 69 121 1 30 IP address of the head office router in WAN side Subnet Check Subnet radio button IP Address 192 168 0 0 4 Netmask 255 255 255 0 Branch office network ESP Check ESP radio button Authentication MD5 Encryption 3DES Prefer Forward Security None 5 Pre shared Key 12345678 S...

Страница 99: ...bnet radio button IP Address 192 168 0 0 2 Netmask 255 255 255 0 Branch office network 3 Secure Gateway Address or Hostname 69 121 1 3 IP address of the head office router in WAN side Subnet Check Subnet radio button IP Address 192 168 1 0 4 Netmask 255 255 255 0 Head office network ESP Check ESP radio button Authentication MD5 Encryption 3DES Prefer Forward Security None 5 Pre shared Key 12345678...

Страница 100: ...PROLiNK H9300P ADSL2 VPN Firewall Router Chapter 4 Configuration 96 Example Configuring a IPSec Host to LAN VPN Connection ...

Страница 101: ... button IP Address 192 168 1 0 2 Netmask 255 255 255 0 Head office network 3 Secure Gateway Address or Hostname 69 121 1 30 IP address of the head office router in WAN side Single Address Check Single Address radio button 4 IP Address 69 121 1 30 Remote worker s IP address ESP Check ESP radio button Authentication MD5 Encryption 3DES Prefer Forward Security None 5 Pre shared Key 12345678 Security ...

Страница 102: ...iguring a L2TP VPN Remote Access Dial in Connection A remote worker establishes a L2TP VPN connection with the head office using Microsoft s VPN Adapter included with Windows XP 2000 ME etc The router is installed in the head office connected to a couple of PCs and Servers Dial in ...

Страница 103: ... Dialing User 192 168 1 200 An assigned IP address for the remote worker Username username 3 Password 123456 Input username password to authenticate remote worker 4 Auth Type Chap Auto Keep as default value in most of the cases 5 Idle Timeout 0 The connection will be disconnected when there Is no traffic in a predefined period of time Idle time 0 means the connection is always on IPSec Enable for ...

Страница 104: ...ion 100 Example Configuring a Remote Access L2TP VPN Dial out Connection A company s office establishes a L2TP VPN connection with a file server located at a separate location The router is installed in the office connected to a couple of PCs and Servers Dial out ...

Страница 105: ...r IP Username username 3 Password 123456 A given username password 4 Auth Type Chap Auto Keep as default value in most of the cases 5 Idle Timeout 0 The connection will be disconnected when there Is no traffic in a predefined period of time Idle time 0 means the connection is always on IPSec Enable for enhancing your L2TP VPN security Authentication MD5 Encryption 3DES Perfect Forward Secrecy None...

Страница 106: ... Chapter 4 Configuration 102 Example Configuring your Router to Dial in to the Server Currently Microsoft Windows operation system does not support L2TP incoming service Additional software may be required to set up your L2TP incoming service ...

Страница 107: ...TP VPN tunnel with head office to connect two private networks over the Internet The routers are installed in the head office and branch office accordingly Both office LAN networks MUST in different subnet with LAN to LAN application Functions of Pre shared Key VPN Connection Type and Security Algorithm MUST BE identically set up on both sides Attention ...

Страница 108: ... IP address assigned to branch office network Peer Network IP 192 168 0 0 Branch office network 3 Netmask 255 255 255 0 Username username 4 Password 123456 Input username password to authenticate branch office network 5 Auth Type Chap Auto Keep as default value in most of the cases 6 Idle Timeout 0 The connection will be disconnected when there Is no traffic in a predefined period of time Idle tim...

Страница 109: ...Server IP Address or Hostname 69 121 1 33 IP address of the head office router in WAN side Peer Network IP 192 168 1 0 3 Netmask 255 255 255 0 Head office network Username username 4 Password 123456 Input username password to authenticate branch office network 5 Auth Type Chap Auto Keep as default value in most of the cases 6 Idle Timeout 0 The connection will be disconnected when there Is no traf...

Страница 110: ...rk traffic for each application from LAN Ethernet to WAN Internet It facilitates you to control the different quality and speed of through put for each application when the system is running with full loading of upstream You can find three items under the QoS section Prioritization and Outbound Inbound IP Throttling bandwidth management ...

Страница 111: ...tting is set to High you may adjust this setting to fit your policy application Protocol The name of supported protocol Source Port The source port of packets to be monitored Destination Port The destination port of packets to be monitored Source IP Address Range The source IP address or range of packets to be monitored Destination IP address Range The destination IP address or range of packets to...

Страница 112: ...fort 000000 Premium Express Forwarding 101110 Gold service L Class 1 Gold 001010 Gold service M Class 1 Silver 001100 Gold service H Class 1 Bronze 001110 Silver service L Class 2 Gold 010010 Silver service M Class 2 Silver 010100 Silver service H Class 2 Bronze 010110 Bronze service L Class 3 Gold 011010 Bronze service M Class 3 Silver 011100 Bronze service H Class 3 Bronze 011110 ...

Страница 113: ...Time Schedule Scheduling your prioritization policy Refer to Time Schedule for more information Protocol The name of supported protocol Source Port The source port of packets to be monitored Destination Port The destination port of packets to be monitored Source IP Address Range The source IP address or range of packets to be monitored Destination IP address Range The destination IP address or ran...

Страница 114: ...ime Schedule Scheduling your prioritization policy Refer to Time Schedule for more information Protocol The name of supported protocol Source Port The source port of packets to be monitored Destination Port The destination port of packets to be monitored Source IP Address Range The source IP address or range of packets to be monitored Destination IP address Range The destination IP address or rang...

Страница 115: ...Diagram Information and Settings Upstream 928 kbps Downstream 8 Mbps VoIP User 192 168 1 1 Normal Users 192 168 1 2 192 168 1 5 Restricted User 192 168 1 100 0 100 200 300 400 500 kbps VoIP VPN HIGH Others NORMAL Restricted LOW Throughput VoIP VPN HIGH Others NORMAL Restricted LOW Restricted PC Normal PCs VoIP ...

Страница 116: ...pplication Voice is latency sensitive application Most VoIP devices are use SIP protocol and the port number will be assigned by SIP module automatically Better to use fixed IP address for catching VoIP packets as high priority Above settings will help to improve quality of your VoIP service when traffic is full loading Restricted Application Some of companies will setup FTP server for customer do...

Страница 117: ...e level Upstream 928kbps 29 32kbps Mission critical Application 192kbps 6 32kbps Voice Application 128kbps 4 32kbps Restricted Application 160kbps 5 32kbps Other Applications 448kbps 14 32kbps 6 4 14 5 29 29 32kbps 928kbps Sometime your customers or friends may upload their files to your FTP server and that will saturate your downstream bandwidth The settings below help you to limit bandwidth for ...

Страница 118: ...sharing applications and are using NAT Network Address Translation then you will usually need to configure your router to forward these incoming connection attempts using specific ports to the PC on your network running the application You will also need to use port forwarding if you want to host an online game server The reason for this is that when using NAT your publicly accessible IP address w...

Страница 119: ...port is received it will be forwarded to the corresponding internal server Time Schedule A self defined time period to enable your virtual server You may specify a time schedule or Always on for the usage of this Virtual Server Entry For setup and detail refer to Time Schedule section Application Users define description to identify this entry or click to select existing predefined rules 20 predef...

Страница 120: ... edit this virtual server application Delete Click it to delete this virtual server application If you have disabled the NAT option in the WAN ISP section the Virtual Server function will hence be invalid If the DHCP server option is enabled you have to be very careful in assigning the IP addresses of the virtual servers in order to avoid conflicts The easiest way of configuring Virtual Servers is...

Страница 121: ...umber used by any other Virtual Server entries Cautious This Local computer exposing to the Internet may face varies of security risks Disabled As set in default setting it disables the DMZ function Enabled It activates your DMZ function Internal IP Address Give a static IP address to the DMZ Host when Enabled radio button is checked Be aware that this IP will be exposed to the WAN Internet Listed...

Страница 122: ... utilize these IP addresses NAT Type Select desired NAT type As set in default setting it disables the One to One NAT function Global IP Address Subnet The subnet of the public WAN IP address given by your ISP If your ISP has provided this information you may insert it here Otherwise use IP Range method IP Range The IP address range of your public WAN IP addresses For example IP 192 168 1 1 end IP...

Страница 123: ... for the virtual server In addition to specifying the port number to be used you will also need to specify the protocol used The protocol used is determined by the particular application Most applications will use TCP or UDP Global IP Define a public WAN IP address for this Application to use This Global IP address must be defined in the Global IP Address External Port The Port number on the Remot...

Страница 124: ...h 65535 For further information please see IANA s website at http www iana org assignments port numbers For help on determining which private port numbers are used by common applications on this list please see the FAQs Frequently Asked Questions at http www fida com Table 5 Well known and registered Ports Port Number Protocol Description 20 TCP FTP Data 21 TCP FTP Control 22 TCP UDP SSH Remote Lo...

Страница 125: ...y to restrict or allowing the usage of the Internet by users or applications This Time Schedule correlates closely with router s time since router does not have a real time clock on board it uses the Simple Network Time Protocol SNTP to get the current time from an SNTP server from the Internet Refer to Time Zone for details You router time should correspond with your local time If the time is not...

Страница 126: ...entify this time portfolio Day The default is set from Monday through Friday You may specify the days for the schedule to be applied Start Time The default is set at 8 00 AM You may specify the start time of the schedule End Time The default is set at 18 00 6 00PM You may specify the end time of the schedule Select the Apply button to apply your changes Delete a Time Slot Click Clear to delete the...

Страница 127: ... Start Time set time to 8 30 5 For End Time set time to 13 45 6 Click Apply button to save this setting Back to the Time Schedule page you can see the time profile has just been created Note Watch it carefully the days you have selected will present in capital letter Lower case letter shows the day s is not selected and no rule will apply on this day s 7 Make sure your PPTP is set up correctly See...

Страница 128: ... items within the Advanced section Static Route Dynamic DNS Check Email Device Management IGMP and VLAN Bridge Static Route Click on Routing Table and then choose Create Route add a routing table Destination This is the destination subnet IP address Netmask Subnet mask of the destination IP addresses based on above destination subnet IP Gateway This is the gateway IP address to which packets are t...

Страница 129: ...tablish an account with the Dynamic DNS provider using their website for example http www dyndns org There are more than 5 DDNS services supported Disable Check to disable the Dynamic DNS function Enable Check to enable the Dynamic DNS function The following fields will be activated and required Dynamic DNS Server Select the DDNS service you have established an account with Domain Name Username an...

Страница 130: ...ers Emailing checking function The following fields will be activated and required Account Name Enter the name login of the POP3 account you wish to check Normally it is the text in your email address before the symbol If you have trouble with it please contact your ISP Password Enter the account s password POP3 Mail Server Enter your POP mail server name You Internet Service Provider ISP or netwo...

Страница 131: ...their LAN Management IP Address You may specify an IP address allowed to logon and access the router s web server Setting the IP address to 0 0 0 0 will disable IP address restrictions allowing users to login from any IP address Expire to auto logout Specify a time frame for the system to auto logout the user s configuration session For Example User A changes HTTP port number to 100 specifies thei...

Страница 132: ...SNMP V1 and V2 Read Community Specify a name to be identified as the Read Community and an IP address This community string will be checked against the string entered in the configuration file Once the string name is matched user obtains this IP address will be able to view the data Write Community Specify a name to be identified as the Write Community and an IP address This community string will ...

Страница 133: ...p ICMP group TCP group UDP group EGP not applicable Transmission SNMP group From RFC1650 EtherLike MIB dot3Stats From RFC 1493 Bridge MIB dot1dBase group dot1dTp group dot1dStp group if configured as spanning tree From RFC 1471 PPP LCP MIB pppLink group pppLqr group From RFC 1472 PPP Security MIB PPP Security Group From RFC 1473 PPP IP MIB PPP IP Group ...

Страница 134: ...ADSL2 VPN Firewall Router Chapter 4 Configuration 130 From RFC 1474 PPP Bridge MIB PPP Bridge Group From RFC1573 IfMIB ifMIBObjects Group From RFC1695 atmMIB atmMIBObjects From RFC 1907 SNMPv2 only snmpSetSerialNo OID ...

Страница 135: ... Advanced VLAN Setup Example Triply Play VLAN_data Ethernet Port 1 Wireless and Wireless WDS are reserving for Internet On Ethernet port 1 I also need VC 0 40 bridged VLAN_Vedio Ethernet ports 2 3 and 4 0 33 Bi directional IP 0 34 Video 0 35 Video 0 36 Video Subscriber Services EPG EAS etc 0 37 Video 0 38 Video 0 39 Spare Step 1 Setup Member Ports Go to Configuration LAN Bridge Interface You can s...

Страница 136: ...an change the default WAN connection entry by clicking Change From the example 0 40 is used for data internet and assumes PPPoE is used click the Edit to change the VPI VCI to 0 40 Click Create to setup up additional WAN interface for video applications Total of 8 VLAN is support therefore only 8 WAN interfaces can be created in the table From the example PVC 0 33 to 0 39 is assigned for video usi...

Страница 137: ...rnet packets through the port Ip Allows only IP ARP types of ethernet packets through the port Pppoe Allows only PPPoE types of ethernet packets through the port PVID for Untagged Frames PVID is known as Port VLAN Identifier When an untagged packet is received by input port s this packet will be tagged with specified PVID From the example VPI and VCI only section need to be filled in and just leav...

Страница 138: ...s 1 4094 From the example VLAN untagged ports for Data Internet ethernet wireless and wireless_wds VLAN untagged ports for Video ethernet1 rfc 1483 0 rfc 1483 6 Click Apply to made change effective immediately Mapping the VLAN Bridge with Bridge Interface created in Step1 you will see the conformable relationship in these two screenshots Step 4 IGMP Snooping Enable Go Configuration Advanced IGMP I...

Страница 139: ...PROLiNK H9300P ADSL2 VPN Firewall Router Chapter 4 Configuration 135 ...

Страница 140: ...on 136 Save Configuration to Flash After changing the router s configuration settings you must save all of the configuration parameters to FLASH to avoid them being lost after turning off or resetting your router Click Save to write your new configuration to FLASH ...

Страница 141: ...C accessing the configuration web pages at a time Once a PC has logged into the web interface other PCs cannot get access until the current PC has logged out of the web interface If the previous PC forgets to logout the second PC can access the page after a user defined period by default 3 minutes You can modify this value using the Advanced Device Management section of the web interface Please se...

Страница 142: ...ion Initialization of the PVC connection linesync failed Ensure that the telephone cable is connected properly from the ADSL port to the wall jack The ADSL LED on the front panel of the router should be on Check that your VPI VCI encapsulation type and type of multiplexing settings are the same as those provided by your ISP Reboot the router GE If you still have problems you may need to verify the...

Страница 143: ...s on the LAN Check the Ethernet LEDs on the front panel The LED should be on for a port that has a PC connected If it is off check the cables between your router and the PC Make sure you have uninstalled any software firewall for troubleshooting Verify that the IP address and the subnet mask are consistent between the router and the workstations ...

Страница 144: ... you until the virus is eradicated Singapore Service Centre Tel 65 62965455 Fax 65 63925455 Email support fida com Address Blk 105 Boon Keng Rd 06 13 Singapore 339776 Operating Hours Mon Fri 0900 1745 hrs Sat 0900 1300 hrs Closed on Sundays and Public Holidays Malaysia Service Centre Tel 603 8023 9151 Fax 603 8024 9161 Email support_my fida com Address 29 Jalan USJ 1 31 47600 Subang Jaya Selangor ...

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