Problem
Possible cause
Remedy
You touched 2 or more sen-
sor fields at the same time.
Touch only one sensor field.
STOP+GO function operates.
Refer to "Daily use" chapter.
There is water or fat stains on
the control panel.
Clean the control panel.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
You put something on one or
more sensor fields.
Remove the object from the
sensor fields.
The hob deactivates.
You put something on the
sensor field
.
Remove the object from the
sensor field.
Residual heat indicator does
not come on.
The zone is not hot because
it operated only for a short
time.
If the zone operated suffi-
ciently long to be hot, speak
to an Authorised Service
Centre.
You cannot activate the outer
ring.
Activate the inner ring first.
There is a dark area on
the multiple zone.
It is normal that there is a
dark area on the multiple
zone.
The sensor fields become
hot.
The cookware is too large or
you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
comes on.
Automatic Switch Off oper-
ates.
Deactivate the hob and acti-
vate it again.
comes on.
The Child Safety Device or
the Lock function operates.
Refer to "Daily use" chapter.
and a number come on.
There is an error in the hob.
Disconnect the hob from the
electrical supply for some
time. Disconnect the fuse
from the electrical system of
the house. Connect it again.
If
comes on again, speak
to an Authorised Service
Centre.
If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an
Authorised Service Centre. Give the data
from the rating plate. Give also three digit
letter code for the glass ceramic (it is in the
corner of the glass surface) and an error
message that comes on. Make sure, you
operated the hob correctly. If not the
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