Distributed Exclusively by Ferguson and Wolseley Canada
© 2017 Ferguson Enterprises, Inc.
0217 406162
Installation Instructions
HET Toilet Bowl and Tank
with Dual Flush
Warranty
WHAT IS COVERED?
Ferguson Enterprises, Inc. “Ferguson” or the “Company”
warrants its products to be free from defects in material
and workmanship under normal use and service FOR A
PERIOD OF ONE (1) YEAR FROM THE DATE OF INSTALLATION.
WHAT IS NOT COVERED?
The warranty set forth in paragraph 1 does not cover
installation or any other labor charges and does not apply
to products which have been damaged as a result of any
accident, abuse, improper installation or maintenance, or
modification of original plumbing product. The warranty
of such products is limited to the warranty extended to
Ferguson by the product manufacturer. Finally, FERGUSON
SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY FAILURE
OR DAMAGE TO THIS PRODUCT OR ANY COMPONENT
THEREOF CAUSED BY THE USE OF ABRASIVE CLEANERS.
HOW TO OBTAIN WARRANTY SERVICE
The purchaser should contact their local Ferguson location,
installing contractor or builder from whom the product
was purchased or upon written request addressed to
Ferguson Enterprises, Inc., 12500 Jefferson Avenue,
Newport News, VA 23602, Attention Consumer Affairs.
Care & Maintenance
• DO NOT
use abrasive powder or liquid cleaners
which can damage the product surface.
•
Over tightening of lock nut or coupling nut could
result in breakage and flooding.
• DO NOT
use cone washer with plastic supply line.
• DO NOT
use pipe dope or other silicon based
materials to tighten supply coupling nut.
Adjustments
The flush valve adjustments are preset by the
manufacturer and do not require adjustments.
The factory setting for the full adjuster switch
is 2.5.
Push Button Adjustments
The flush valve adjustments are
preset by the manufacturer and do
not require adjustments. The factory
setting for the full adjuster switch
is 2.5.
Problem Solving
PROBLEM
CAUSE
SOLUTION
Fill valve can’t fill
1. Fill switch is closed.
2. Drain guard gets stuck.
3. Float cup is crushed by tank
wall.
1. Turn on fill switch.
2. Clean drain guard.
3. Adjust direction of fill valve.
Leakage
1. Fit incorrectly.
2. Flush valve does not fit flush
valve body.
3. Flush valve body gets stuck.
4. Incorrect operation.
1. Fit again according to correct
installation procedure.
2. Fit again.
3. Unpick and wash float body.
4. Refill tube should be higher than
water level.
Can’t flush or flush little
Steel wire is twisted or pulled
too much.
Adjust flush valve body.
Half flush water level
is too high or too low
Adust water level incorrectly.
Adjust water level.
CAUTION
Product is fragile. To avoid breakage and
possible injury handle with care!
WARNING
DO NOT USE IN-TANK TOILET
BOWL CLEANERS CONTAINING
BLEACH OR CHLORINE!
1. Result in damage to tank components and
may cause flooding and property damage.
2. Void PROFLO Fixtures Limited Warranty.
Any shipping charges, associated with warranty service,
must be prepared by the consumer. In all cases, proof of
purchase will be required. Call PROFLO customer service
at 800-221-3379 for customer service, defective issues
and technical inquiries.
LIMITATIONS OF IMPLIED WARRANTY AND DISCLAIMER OF
CONSEQUENTIAL OR INCIDENTAL DAMAGES FERGUSON
DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES AND DISCLAIMS ALL EXPRESS
OR IMPLIED WARRANTIES, INCLUDING THOSE OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, AS SET FORTH ABOVE. IMPLIED WARRANTIES OF
THE PRODUCTS AND PRODUCT COMPONENTS SET FORTH
IN PARAGRAPH 1 ABOVE ARE LIMITED TO THE DURATIONS
OF THE RESPECTIVE WARRANTY. Some states do not allow
the exclusion or limitation of incidental or consequential
damages or limitations on how long an implied warranty
lasts, so the above limitations may not apply to you. This
warranty gives you specific legal rights and you may also
have other rights, which vary from state to state.
