For technical inquires, please call 800.472.5555 or e-mail us at [email protected]. We are available to assist you
every weekday, except holidays, between the hours of 7:00 a.m. and 5:00 p.m. PST.
Proficient Audio Systems (“Proficient”) warrants to the original retail pur-
chaser only (“you”) that this product will be free from defects in materials and
workmanship for a period of ten years (the “Warranty Period”), subject to the
limitations and exclusions set out in this Limited Warranty. This warranty is not
transferable to subsequent owners of the product. If you discover a defect in
material or workmanship within the Warranty Period, you can obtain warranty
service by contacting Proficient during the Warranty Period at 800.472.5555 or
[email protected] or by sending the product to Core Brands
at 12471 E. Riverside Drive, Eastvale, CA 91752 or to the dealer from whom
you purchased the product. Defective products must be shipped, prepaid
and insured, together with proof of purchase. Warranty service requests made
without proof of date of purchase will be denied. Freight collect shipments
will be refused. It is preferable to ship this product in the original shipping
container to lessen the chance of transit damage. In any case, the risk of loss or
damage in transit is to be borne by the purchaser.
If, upon examination by Proficient or its authorized dealer, it is determined that
the unit is in fact defective, Proficient will, at its option:
• Repair or replace the product at no additional charge; or
• If the model is no longer available and can not be repaired effectively, replace
the unit with a current model of equal or greater value. In some cases where
a new model is substituted, a modification to the mounting surface may be
required. If mounting surface modification is required, Proficient assumes no
responsibility or liability for such modification.
Proficient will bear the cost of returning the repaired or replaced product to
you, freight prepaid. All replaced parts and product become the property of
Proficient Audio Systems. The foregoing is your sole and exclusive remedy for
breach of warranty. If the product is not found to be defective, Proficient will
contact you to arrange for return of the product to you, at your expense.
EXCLUSIONS:
• This Warranty does not include service or parts to repair damage caused by
accident, disaster, misuse, abuse, negligence, inadequate packing or shipping
procedures, commercial use, voltage inputs in excess of the rated maximum
of the unit, or service, repair or modification of the product by unauthorized
dealers. This Warranty also excludes normal cosmetic deterioration caused by
environmental conditions.
• This Warranty will be void if:
• the Serial Number on the product has been removed, tampered with or defaced.
• the product was not purchased from an authorized dealer.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
EXPRESSED AND IMPLIED WARRANTIES. PROFICIENT EXPRESSLY DISCLAIMS
ALL SUCH OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NON-INFRINGEMENT. In no event will Proficient be liable for any incidental
or consequential damages arising out of the use or inability to use the product,
even if Proficient has been advised of the possibility of such damages, or for any
claim by any other party. Notwithstanding the above, if you qualify as a “con-
sumer” under the Magnuson-Moss Warranty Act, then you may be entitled to any
implied warranties allowed by law for the Warranty Period. Further, some states
do not allow limitations on how long an implied Limited Warranty lasts or allow
the exclusion or limitation of consequential damages, so such limitations may not
apply to you.
ATTENTION TO OUR VALUED CONSUMERS:
To insure that consumers obtain quality pre-sale and after-sale support and
service, Proficient products are sold exclusively through authorized dealers.
Proficient products are not sold online by Proficient or its authorized dealers,
and this warranty is VOID if the products have been purchased from any internet
reseller. To determine if your Proficient reseller is authorized, please call Proficient
at 800.472.5555 or go to proficientaudio.com.
LIMITED TEN-YEAR WARRANTY
1800 South McDowell Blvd • Petaluma, CA 94954
800.472.5555 • Fax 707.283.5901 • proficientaudio.com
©2013 Core Brands, LLC. All Rights Reserved.
Proficient® is a registered trademark of Core Brands, LLC, a subsidiary of Nortek, Inc.
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