6. Troubleshooting
Following are a few common problems that may occur during operation. Here are
some suggestions for easy troubleshooting
A. The unit does not work, no light and the fan does not work
1. Check the connection of power and main external use
2. Check the Powercon Plug is lock-twisted correctly
3. Check the power on LED.
B. Not responding to DMX controller
1. DMX LED should be on. If not, check DMX connectors, cables etc to see if it
is linked properly
2. If the DMX LED is on and no response to the channel, check the address
setting and DMX polarity and also desk profile is correct for the mode.
3. If you have intermittent DMX signal problems, check the pins on connectors
or on PCB of the unit or the previous one.
4. Try to use another DMX controller or know light on same settings & address
5. Check if the DMX cables run near or run alongside to high voltage cables
that may cause damage or interference to DMX interface circuit.
C. Some units don't respond to the easy controller
1. You may have a break in the DMX cabling. Check the LED for the response
of the Master/Slave mode signal.
2. Wrong DMX address in the unit. Set the proper address.
D. No response to the sound
1. Make sure the unit does not receive a DMX Signal - this overrides the sound
2. Check microphone to see if it is good by tapping the microphone
E. One of the channels is not working well
1. The stepper motor might be damaged or cable connected to PCB is
broken.
2. The wrong profile or DMX mode is set on the controller
7. Fixture Cleaning
The cleaning of internal and external optical lenses and/or lenses must be carried
out periodically to optimize light output. Cleaning frequency depends on the
environment in which the fixture operates: damp, smoky or particularly dirty
surroundings can cause greater accumulation of dirt on the unit’s optics
●
Clean with soft cloth using normal glass cleaning fluid
●
Always dry the parts carefully
●
Clean the external optics at least every 20 days. Clean any dust from intake
air vents or fan surrounds.
