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PROBRITE.COM
Please call 1-844-507-5651 or email [email protected] for further assistance.
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Visit
www.probrite.com/install
for installation video tutorials and product support
Troubleshooting
5-Year Limited Warranty
Problem
Possible Cause
Solution
Light does not
turn ON
No power to the fixture
Check if circuit breaker is tripped
Confirm wall switch is ON
Verify wiring to fixture is correct
(turn power off to fixture
beforehand)
Fixture is sensing daylight
Cover photocell. Wait several
seconds until fixture turns ON.
Light cycles
ON and OFF
continuously
Photocell light sensor is sens-
ing reflected light
Relocate light fixture to a location
where there is no reflected light.
OR place the optional photocell
cover over the photocell light
sensor and use the wall switch to
turn the light ON and OFF.
Light
FLICKERS
The light fixture is wired
through an unsuitable dimmer
Replace with a 0-10V dimming
switch or with a standard ON/
OFF switch.
Light stays ON
Light sensor is in a shaded
area
Shine a flashlight into the light
sensor and wait a couple minutes.
If the light turns OFF, the fixture
should be moved to a location
with enough light in the daylight
hours for the light sensor to work.
OR place the optional opaque
cover over the photocell light
sensor and use the wall switch to
turn the light ON and OFF.
Light Sensor is faulty
If the light does not turn off when
a flashlight is shined on the light
sensor for a few minutes, then
the sensor may be faulty. Please
contact customer service.
This is a limited warranty offered by Probrite for a period of five years from the date of purchase
to its customers. Probrite warrants to customers that the products will be free from defects
in material and workmanship. The obligation of Probrite under this warranty is limited to the
provision of replacement of products and is extended to the original purchaser of the product
on presenting valid purchase receipt or other proof of date of original purchase acceptable to
Probrite. The receipt is required for rendering the warranty performance. Any warranty claims
without original proof of purchase would not be accepted.
It should be noted that the warranty does not apply to Probrite products that have been
altered or repaired by unauthorized personnel, have been subjected to neglect, abuse, misuse
or accident or damages caused during shipping. Any other products not manufactured by
Probrite which have been supplied, installed and/or used in conjunction with Probrite products
are not covered under this warranty. Any damages caused by replacements bulbs, LEDs or
corrosion or discoloration of brass components are also not covered by this warranty.
Limitation of Liability:
In no event Probrite shall be liable for indirect, consequential, incidental or special damages, or
lost profits. Probrite is not liable for any claims or damage arising out of or connected with the
manufacture, sale, delivery, use, maintenance and repair or modification of Probrite products,
or supply of any replacement parts that, exceed the purchase price of Probrite products giving
rise to a claim. Labor charges to remove or install the fixtures will not be accepted.
To Claim:
Please contact PROBRITE customer service at 1-844-507-5651 or email support@PROBRITE.
com and include your name, address and contact number, along with a copy of the purchase
receipt and a brief description of the problem.
NOTE:
Photocell (B) may have a few minute delay, to reduce it's
sensitivity to sudden light changes. When testing shine a light/cover
the photocell for a few minutes to check if fixture functions properly