9 | English
TROUBLESHOOTING
―
―
If you experience any issues with this product, please try these troubleshooting tips. If the issue
is not solved, please contact our customer care team by emailing [email protected]
PROBLEM
WHAT TO CHECK:
The appliance
won’t start
•
Ensure the appliance is properly plugged into the power supply.
•
Ensure the water tank is not full.
•
Ensure the water tank is in its proper position in the unit.
The appliance
doesn’t function
as it should
•
Ensure there is nothing blocking the appliance. Keep 50 cm
clearance around the back and 20 cm clearance on all sides of the
appliance.
•
Ensure the appliance is functioning in the correct ambient
temperature and humidity level.
•
Ensure all doors and windows are closed.
The appliance is
making a loud
noise
•
Ensure the air filter is clean and free of dust and debris.
•
Ensure the appliance is upright, level and on a stable surface.
There is water on
the floor
•
The hose connector on the back of the unit may be loose.
Check that it is properly secured.
LO, HI, CL, CH,
E0, or E2 appear
on the display
•
These are error codes. Please check the ‘error codes’ section of
this instruction manual.
RECYCLING & DISPOSAL
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―
The packaging of your new product has a recycle mark on it. Please dispose of it as recycled
paper. Waste electrical products should not be disposed of with general household waste. This
is to prevent the possible harm to the environment and human well-being. Contact your local
council or government for information regarding the collection schemes in your area.
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