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What this Warranty Covers
Horizon Hobby, Inc. (“Horizon”) warrants to the
original purchaser that the product purchased (the
"Product") will be free from defects in materials and
workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover
(i) cosmetic damage, (ii) damage due to acts of God,
accident, misuse, abuse, negligence, commercial
use, or due to improper use, installation, operation
or maintenance, (iii) modification of or to any part of
the Product, (iv) attempted service by anyone other
than a Horizon Hobby authorized service center,
or (v) Products not purchased from an authorized
Horizon dealer.
OTHER THAN THE EXPRESS WARRANTY ABOVE,
HORIZON MAKES NO OTHER WARRANTY OR
REPRESENTATION, AND HEREBY DISCLAIMS ANY
AND ALL IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE
HAVE DETERMINED THAT THE PRODUCT WILL
SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and
exclusive remedy shall be that Horizon will, at its
option, either (i) service, or (ii) replace, any Product
determined by Horizon to be defective. Horizon
reserves the right to inspect any and all Product(s)
involved in a warranty claim. Service or replacement
decisions are at the sole discretion of Horizon. Proof
of purchase is required for all warranty claims.
SERVICE OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE PURCHASER’S SOLE AND
EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF
WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY
OR ANY OTHER THEORY OF LIABILITY, EVEN IF
HORIZON HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Further, in no event shall the
liability of Horizon exceed the individual price of the
Product on which liability is asserted. As Horizon
has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed
nor accepted for any resulting damage or injury. By
the act of use, setup or assembly, the user accepts
all resulting liability. If you as the purchaser or user
are not prepared to accept the liability associated
with the use of the Product, purchaser is advised to
return the Product immediately in new and unused
condition to the place of purchase.
Law
These terms are governed by Illinois law (without
regard to conflict of law principals). This warranty
gives you specific legal rights, and you may also
have other rights which vary from state to state.
Horizon reserves the right to change or modify this
warranty at any time without notice.
Warranty Services
Questions, Assistance, and Services
Your local hobby store and/or place of purchase
cannot provide warranty support or service. Once
assembly, setup or use of the Product has been
started, you must contact Horizon directly. This will
enable Horizon to better answer your questions
and service you in the event that you may need
any assistance. For questions or assistance, please
direct your email to productsupport@horizonhobby.
com, or call 877.504.0233 toll free to speak to a
Product Support representative. You may also find
information on our website at www.horizonhobby.
com.
Inspection or Services
If this Product needs to be inspected or serviced,
please use the Horizon Online Service Request
submission process found on our website or call
Horizon to obtain a Return Merchandise Authorization
(RMA) number. Pack the Product securely using a
shipping carton. Please note that original boxes may
be included, but are not designed to withstand the
rigors of shipping without additional protection. Ship
via a carrier that provides tracking and insurance
for lost or damaged parcels, as Horizon is not
responsible for merchandise until it arrives and is
accepted at our facility. An Online Service Request
is available at http://www.horizonhobby.com under
the Support tab. If you do not have internet access,
please contact Horizon Product Support to obtain a
RMA number along with instructions for submitting
your product for service. When calling Horizon,
you will be asked to provide your complete name,
street address, email address and phone number
where you can be reached during business hours.
When sending product into Horizon, please include
your RMA number, a list of the included items, and
a brief summary of the problem. A copy of your
Limited Warranty
