
6
Symptom
Possible reason
Solution
Fail to start
Flat battery,
Recharge battery
device jam
Reset, then start again
Auto shut-off
Flat battery
Recharge battery
Cannot recognize when
connect to PC/Laptop
Connect to pc when power
off
Connect to pc when device
on
USB Cable failure
Replace new cable
PC Bios disabled
Set USB enabled
Main board does not
support USB port
Update mainboard driver
PC system Jam
Reboot PC
Data not saving
Memory is full
Delete unwanted files
Power auto off after start
Battery power shortage
Recharge
Memory is full
Delete unwanted files