26
ENGLISH
Symptom
Remedy
CD/USB/iPod
“NA FILE”
Make sure the media (disc/USB) contain supported audio
files. (Page
23
)
“COPY PRO”
A copy-protected file is played (disc/USB).
“NO DEVICE”
Connect a device (USB/iPod/iPhone), and change the
source to USB or iPod USB again.
“NO MUSIC”
Connect a device (USB/iPod/iPhone) that contains
playable audio files.
“iPod ERROR”
• Reconnect the iPod.
• Reset the iPod.
“MEMORY FULL”
You have reached the maximum storage limit of your
iPod/iPhone.
Spotify
“DISCONNECTED”
USB is disconnected from the head unit. Please make
sure the device is connected properly through USB.
“CONNECTING”
• Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
• Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and unit are paired and connected.
“CHECK APP”
The Spotify application is not connected properly or user
is not login. End the Spotify application and restart. Then,
log in to your Spotify account.
Troubleshooting
Symptom
Remedy
Bluetooth®
No Bluetooth device is
detected.
• Search from the Bluetooth device again.
• Reset the unit. (Page 4)
Bluetooth pairing cannot
be made.
• Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again.
(Page
12
)
Echo or noise is heard during
a phone conversation.
• Adjust the microphone unit’s position. (Page
12
)
• Check the
[ECHO CANCEL]
setting. (Page
14
)
Phone sound quality is poor.
• Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.
Voice calling method is not
successful.
• Use voice calling method in a more quiet environment.
• Reduce the distance from the microphone when you
speak the name.
• Make sure the same voice as the registered voice tag is
used.
Sound is being interrupted or
skipped during playback of a
Bluetooth audio player.
• Reduce the distance between the unit and the Bluetooth
audio player.
• Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
unit.
The connected Bluetooth
audio player cannot be
controlled.
• Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
