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TROUBLESHOOTING

(USING JACK WITHIN RATED LOAD CAPACITY)

POSSIBLE JACK PROBLEMS

POSSIBLE CAUSES AND 

SOLUTIONS

(Refer to Operation and 

Maintenance procedures 

for detailed information)
Release valve not tightly 

closed.
To close or tighten, turn 

release valve clockwise.
Air is in hydraulic system. 
Release air from system.
Oil level is low in jack
Add oil as required
1.  Oil reservoir is over-filled

  Drain out some oil.
2.  Lubrication of moving

  parts is necessary.
Power unit is 

malfunctioning.
Replace the power unit.

Jack will 

not lift 

load

Jack will 

lift load, 

but will 

not hold

Jack will 

not lower 

completely

Poor jack 

lifting. 

Pump 

feels 

spongy

Jack will 

not lift to 

full height

Handle 

raises by 

itself when 

jack is 

under load

6

LUBRICATION

•  Add lubrication oil to all moving parts 

every 3 months.

PREVENTING RUST

•  Check Piston Rod & Pump Piston 

every 3 months for any signs of rust or 

corrosion. Clean as needed and wipe 

with an oily cloth.

•  When not using the jack, always leave 

the saddle & pump piston all the way 

down.

KNOW YOUR JACK

Compare these illustrations with your 

jack before operation and/or oil level 

maintenance to become familiar with 

the location of jack components.

RELEASE
VALVE

PUMP PISTON
DOWN

PROPER OIL
LEVEL

OIL FILLER
PLUG

PISTON ROD ALL
THE WAY IN

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