Troubleshooting
If none of the above applies and the equipment still does not run, please contact the appropriate
customer service centre.
Failure
Reason
Solution
Power indicator does not light
Power cord is not connected to the
mains.
Connect power cord to the mains.
Power switch is not in ON position
Press ON button.
Pull-out bin is not pushed in up to the
end.
Push in the basket.
Power indicator is lit
but the motor does not start.
The paper is too thin.
Shred more paper or fold up the paper
The motor is overheated.
Switch off power and continue
operation not earlier than in 30 min.
Waste bin is overfilled. (Red indicator
is lit, sound signal is heard)
Empty the waste bin.
Shredder runs continuously
Start sensor of receiving chute may be
clogged with paper.
Clear the paper blockage at the auto
start sensor (center) location.
The motor works, but the paper is not
captured.
-
Insert paper against the stop.
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