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United States
Electronics and engines requiring inspection or repair should be shipped to the
following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
USA
All other Products requiring warranty inspection or repair should be shipped to the
following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
USA
Please call 877-504-0233 or e-mail us at [email protected] with
any questions or concerns regarding this product or warranty.
United Kingdom
Electronics and engines requiring inspection or repair should be shipped to the
following address:
Horizon Hobby UK
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Please call +44 (0) 1279 641 097 or e-mail us at [email protected] with any
questions or concerns regarding this product or warranty.
Germany
Electronics and engines requiring inspection or repair should be shipped to the
following address:
Horizon Technischer Service
Hamburger Strasse 10
25335 Elmshorn
Germany
Please call +49 4121 46199 66 or e-mail us at [email protected] with any
questions or concerns regarding this product or warranty.
you are agreeing to payment of the repair without notification. Repair estimates are
available upon request. You must include this request with your repair. Non-warranty
repair estimates will be billed a minimum of ½ hour of labor. In addition you will be
billed for return freight. Please advise us of your preferred method of payment.
Horizon accepts money orders and cashiers checks, as well as Visa, MasterCard,
American Express, and Discover cards. If you choose to pay by credit card, please
include your credit card number and expiration date. Any repair left unpaid or
unclaimed after 90 days will be considered abandoned and will be disposed of
accordingly. Please note: non-warranty repair is only available on electronics and
model engines.