28
Troubleshooting
Others
If you have any questions, please consult the troubleshooting guide below.
NO PICTURE OR SOUND
•
Ensure the power button is on.
•
Ensure the power outlet is operational.
•
Ensure the power cord is not damaged.
•
Ensure the power plug is connected
firmly to the outlet.
PICTURE BUT NO SOUND
•
Ensure the audio jacks are securely
connected.
•
Ensure the audio connector is not damaged.
•
Ensure the volume is turned up in VOL/CH
setup.
•
Ensure you have set the player's AUDIO
settings correctly.
•
Ensure you have ENTERed the correct
AV input for your TV.
•
Ensure the audio is not set to mute.
SOUND BUT NO PICTURE
•
Ensure the video jacks are securely
connected.
•
Ensure you have ENTERed the correct
AV input for your TV.
•
Ensure the video connector is not
damaged.
•
Ensure you have set the player's VIDEO
settings correctly.
POOR PICTURE OR SOUND
•
Ensure you have set the player's AUDIO
settings correctly.
•
Ensure the disc is not scratched or stained.
•
Ensure the AV connector or the output
terminal is not damaged.
"BAD DISC" DISPLAYED
•
Ensure the disc is not warped, damaged
or deformed.
•
Ensure the disc is not badly stained or
damaged.
•
Ensure the disc format is compatible with
the player.
•
Please check whether you have tried to play
a software CD. If so, please restart the player.
REMOTE NOT WORKING
•
Ensure the remote batteries are working.
•
Point the remote control directly at the player's
IR sensor.
•
Remove any obstacles between the remote
and the IR sensor.
UNIT NOT WORKING
•
Turn off the power, and then turn it on again.
"NO DISC" DISPLAYED
•
Ensure you have put the disc on the tray.
•
Ensure the disc is not upside down.
•
Ensure the disc is not distorted, stained or
scratched.