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II. Fault Description and Resolution
Printer will not turn on
AC adaptor not plugged in
Insure plug is fully into connector.
Printer turns itself off
Electrostatic discharge
May occur in extreme low humidity
conditions. Turn printer back on with
power button
Poor print quality
Print head dirty
Clean print head. Refer to Maintenance
section of this document.
Poor quality or “old” paper
Verify paper from approved source. Try
new roll of paper
Obstruction in paper path or
paper improperly installed
Check paper path and reinstall paper.
Paper not feeding
Poor quality paper
Verify paper from approved source
Paper does not advance
to black mark reliably
Dirty Black Mark/Paper
Sensor
Clean sensor
Black mark density/contrast
Adjust Mark Sensitivity as described to
Device Menu Settings
Print is compressed
vertically
Poor quality paper
Verify paper from approved source
Heavy or thick forms or
specialty paper with slick
finish
Lower the Max Paper Speed as described
in the Device Config Menu.
Problem Possible
Cause
Solution
Содержание I80 Series
Страница 1: ...I www printek com I80 Series Operator s Manual I80 Thermal Printer...
Страница 34: ...28 www printek com f Click Next to proceed...
Страница 35: ...29 www printek com g Click Finish to proceed h Click Install to proceed i Installation successfully...
Страница 38: ...32 www printek com...