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Blurry Image Quality – Motion
– Primos
®
takes pride in the quality of images captured
by the TRUTH
®
Cam. With available technology, there was no way to eliminate the potential
of photos with blur caused by game moving (motion) too quickly. We have optimized the
TRUTH
®
Cam to limit the number of motion blurred images and provide as many clear,
quality photos as possible.
Dark or Light Image Quality
– Primos
®
takes pride in the quality of images captured
by the TRUTH
®
Cam. As daylight transitions back-and-forth between light and dark, the
camera changes settings to optimize the picture. Some ‘lighter’ or ‘darker’ photos may be
captured during the camera transition process – this should be a limited amount of photos
with the optimization of our software. Also, please try to avoid setting up the camera in
situations where the sunlight will shine directly into camera lens. With any photo capturing,
taking pictures directly into sunlight produces less than desirable results.
Empty Photos/False Triggers
– If there are a large number of photos taken with no
game present in the frame, first make sure your camera is mounted at the correct height
and in the right direction. If there are limited, random photos with no game present, the
following scenarios are most likely 1) an animal ran through the picture extremely fast or
2) a smaller animal/bird is around the camera/sensor but is not in the camera field of view
or 3) the sunlight or heat in combination with moving elements (trees, brush, shadows)
is causing a false trigger. The first two scenarios are hard to prevent, but the sunlight/
heat should not cause many false triggers as the camera has been optimized to sense
and distinguish for correct triggering. To prevent potential false triggers, try not to setup
the camera directly in the sunlight. You may also change the Camera Sensitivity Setting
according to your situation.
Camera Doesn’t Save Photos/Video
– The SD Memory Card may be locked. Please
look closely at the card and make sure the card is in the ‘unlocked’ position. If photos/
videos are still not saved by camera activity, the SD Memory Card may be corrupt or
damaged. You can try to reformat the card on a computer and try it again, or simply try
replacing it with a different/new SD Memory Card.
Storing Camera
– Do not store in extreme heat, cold, moist or humid conditions. Remove
batteries when storing for periods for longer than one week without use.
Operating Temperature
- Recommended storage temperature range is 20
0
F to 100
0
F
and recommended operating temperature range -10
0
F to 130
0
F
Inside Camera Operation
– The camera is designed for outdoor use. It is ok to test the
camera indoors for operation, but please note the indoor lighting and reflection may not
be optimal for correct photo exposure and video recording.
Selecting Image Size/Video Quality
- More and bigger is not always better. See Help
Selecting Photo or Video Settings under ‘Before Your Operation’ guide.
Keep Clear of Debris
- Keep the small water drainage hole on the camera door (running
from top lip to external window) clear of debris. This drainage hole allows any water that
happens to get on top of the door lid escape. If this hole is plugged and not allowed to
drain, the water can possibly enter the inside of the door (even when closed) and cause
permanent damage to the camera.
