05
Please visit www.PrimoWater.com for more useful information, instructional videos, tips and special offers.
IMPORTANT: Do not return dispenser to store. If you have qurstions or issues please contact 1-866-429-7566 for expert assistance.
TROUBLESHOOTING
To watch a complete library of troubleshooting videos,
please visit www.primowater.com.
WATER IS LEAkING.
• Unplug dispenser, remove bottle and call 866-429-7566 for
assistance.
NO WATER IS COMING FROM THE SPOUT.
• Make sure the bottle is not empty. If empty, replace it.
• Make sure there is power to the unit and you are operating
controls per instructions.
COLD WATER IS NOT COLD.
• It takes up to one hour after setup to dispense cold water.
• Make sure the power cord is properly connected to a
working outlet.
• Make sure the back of the dispenser is at least 4 inches from a
wall and there is free airflow on all 4 sides of the dispenser.
• Make sure green power switch on back of dispenser is ON.
• If water still isn’t cold, please call 866-429-7566 for assistance.
HOT WATER IS NOT HOT.
• It takes 15-20 minutes after setup to dispense hot water.
• Make sure the power cord is properly connected to a
working outlet.
• Make sure red power switch on back of dispenser is ON.
NIGHTLIGHT IS NOT WORkING
• Make sure the power cord is properly connected to a
working outlet.
• Make sure nightlight power switch on back of dispenser is ON.
COFFEE IS NOT BREWING
• Make sure there is power to the module. Lock icon is green
when there is power.
• Make sure the carafe is in place and engaging the switch.
• Make sure the water bottle is not empty.
• Remember to unlock the control before choosing the
amount of cups to make.
• Make sure the brewing basket is installed and the lid is closed.
•
Make sure there is enough water in the bottle to re-
plenish the hot tank before attempting to make a pot.
•
If coffee doesn’t start brewing within a few seconds,
remove carafe to reset.
DISPENSER IS NOISY
• Make sure the dispenser is level by adjusting the height
of the feet.
LIMITED WARRANTY
Primo Water Corporation, (“Vendor”) warrants to the original
purchaser of this dispenser, and to no other person, that if this
dispenser is assembled and operated in accordance with the
printed instructions accompanying it, then for a period of one
(1) year from the date of purchase, all parts in such dispenser
shall be free from defects in material and workmanship. Vendor
may require reasonable proof of your date of purchase from an
authorized retailer or distributor. Therefore, you should retain
your sales slip or invoice. The Limited Warranty shall be limited
to repair or replacement of parts, which prove defective under
normal use and service and which Vendor shall determine in
its reasonable discretion upon examination to be defective.
Before returning any parts, you should contact Vendor’s Cus-
tomer Service Department using the contact information listed
below. If Vendor confirms, after examination, a defect covered
by this Limited Warranty in any returned part, and if Vendor ap-
proves claim, Vendor will replace such defective part without
charge. If you return defective parts, transportation charges
must be prepaid by you. Vendor will return replacement parts
to original purchaser, freight or postage prepaid.
The Limited Warranty does not cover any failures or operating
difficulties due to accident, abuse, misuse, alteration, misappli-
cation, improper installation or improper maintenance or ser-
vice by you or any third party, or failure to perform normal and
routine maintenance on the dispenser, as set out in the User’s
Manual. In addition, the Limited Warranty does not cover dam-
ages to the finish, such as scratches, dents, discoloration or rust
after purchase.
The Limited Warranty is in lieu of all other express warranties.
Vendor disclaims all warranties for products that are purchased
from seller other than authorized retailers or distributors.
AFTER THE PERIOD OF THE ONE (1) YEAR EXPRESS WARRANTY,
VENDOR DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUR-
POSE. FURTHER, VENDOR SHALL HAVE NO LIABILITY WHATSO-
EVER TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL,
INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAM-
AGES. Vendor assumes no responsibility for any defects caused
by third parties. This Limited Warranty gives the purchaser
specific legal rights; a purchaser may have other rights depend-
ing upon where he or she lives. Some jurisdictions do not allow
exclusion or limitation of special, incidental or consequential
damages, or limitations on how long a warranty lasts, so the
above exclusion and limitations may not apply to you.
06
Please visit www.PrimoWater.com for more useful information, instructional videos, tips and special offers.
IMPORTANT: Do not return dispenser to store. If you have qurstions or issues please contact 1-866-429-7566 for expert assistance.
INSTALL CARAFE
1. Place lid onto carafe and turn to the closed position.
2. Position empty carafe into place.
Note - When the carafe is properly installed a thermo switch
is activated telling the module to proceed. If you activate the
controls without the carafe being properly installed, brewing
will not begin and the green circle around the lock icon will
blink to alert you.
MEASURE AND LOAD COFFEE INTO BREWER
1. Open lid.
2. This module is programmed
to make 2, 4 or 12 cups of
coffee at the touch of a but-
ton. Determine amount of
cups to be brewed.
3. Add the appropriate amount
of coffee grinds to the filter
basket or paper filter.
4. Close lid.
MAkING COFFEE
To watch videos of the processes noted in this section,
please visit www.primowater.com.
NOTES
1. Unlike traditional coffee brewers, this brewer does not
contain a water reservoir. Water is pumped directly from
the dispenser’s hot tank to provide great tasting purified
water to the brewing head.
2. The carafe, filter basket and filter holder provided with
the brewer should be cleaned with dishwashing soap and
warm water before using.
3. This brewer comes with a filter basket. It can also be used
with standard paper filters and is designed to use coffee
ground for drip coffee makers only.
4. Use only the carafe provided. The brewer will not operate
with a carafe that was designed for other brewers.
ACTIvATE CONTROLS
1. Touch the lit green icon to unlock the controls. The green
circle around the icon will light up.
2. Touch the control that matches the amount of cups you
want to brew - 2, 4 or 12 cups.
Note - You have 3 seconds to activate the desired selection.
If you fail to make a selection in 3 seconds the control will
automatically relock.
3. If you activate in 3 seconds, the circle around the
number you selected will begin to flash indicating
brewing is underway. Water from the hot tank will
automatically begin flowing to the filter basket.
BREW & ENjOY
1. Brewing is complete when the circle stops blinking and
remains lit.
2. Remove carafe to pour. Lit circle around the cup indicator
will go out once carafe is removed.
3. Coffee will remain hot inside carafe for up to 2 hours.
4. Discard used coffee grinds and paper filters. Rinse filter
basket and carafe before brewing next pot.
Primo Water Corporation
104 Cambridge Plaza Drive
Winston-Salem, NC 27104
866-429-7566
www.PrimoWater.com
Lock
2 Cups
4 Cups
12 Cups
