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V I I I . B A S I C T R O U B L E S H O O T I N G
Any electromechanical device occasionally requires some troubleshooting. However, most of the problems that
may arise can usually be solved with a bit of thought and common sense. Many of these problems occur because
the batteries are not fully charged or because the batteries are worn down and can no longer hold a charge.
DIAGNOSTIC FAULT CODES
The diagnostic fault codes for your scooter are designed to help you perform basic troubleshooting quickly and
easily. A diagnostic flash code will flash from the status LED in the event one of the conditions listed below
develops. Your scooter will also emit a beep code to indicate the system fault.
NOTE: Your scooter will not run unless the fault code condition is resolved and the scooter has been
turned off, then turned back on.
FA U L T C O D E C O N D IT IO N S O L U T IO N
!
(1) B attery charge is lo w . C harge batteries as soon as possible.
! !
(2)
B attery charge is too lo w to operate
the scooter.
C harge batteries.
! ! !
(3)
T he scooter’s battery voltage is too
high to operate the scooter, or the
charger is still connected to charger
port.
U nplug charger and/or turn key o ff, then
back on again.
! ! ! !
(4) C urrent lim it tim e out.
T urn the scooter off for a few m inutes,
then turn your scooter back on.
! ! ! ! !
(5)
T he m anual freew heel lever is in the
(forw ard) freew heel position.
R em o ve the key fro m the key sw itch,
then p ush the m anual freew heel lever to
the (rear) drive position, and restart your
scooter.
! ! ! ! ! !
(6)
T hrottle control lever not at center
position at start up. R eturn the thro ttle control lever to center
position, turn scooter off, then back on.
! ! ! ! ! ! !
(7) Speed pot error.
C ontact yo ur authorised P ride Provider
for assistance.
! ! ! ! ! ! ! !
(8) M otor volts error.
C ontact yo ur authorised P ride Provider
for assistance.
! ! ! ! ! ! ! ! !
(9)
O ther internal errors.
C ontact yo ur authorised P ride Provider
for assistance.
What if all the systems on my scooter seem to be dead?
!
Make certain that the key is in the “on” position.
!
Check that the batteries are fully charged.
!
Push in the main circuit breaker reset button. See III. “Your Scooter.”
!
Make certain that both battery harnesses and the front-to-rear harness are firmly connected. See VII. “Disas-
sembly and Assembly.”
!
Be sure the power down timer feature has not been activated. See V. “Operation.”
What if my scooter does not move when I engage the throttle control lever?
!
When the manual freewheel lever is pushed forward, the brakes are disengaged and all power to the motor/
transaxle assembly is cut.
!
Push rearward on the manual freewheel lever, turn the scooter off, and then turn the scooter on to return to
normal scooter operation.