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LIMITED WARRANTY STATEMENT
Universal Power Group (UPG) warrants your unit to be free from defects in material and workmanship for a
period of 1 year from the date of sale to the original user or purchaser. This warranty is non-transferable. If
your unit malfunctions or fails within the 1 year period because of a defect in material or workmanship, we will
replace or repair the unit. Replacement will be made with a new or re-manufactured product or component. If
the product is no longer available, replacement may be made with a similar product of equal or greater value.
This warranty excludes malfunctions or failure of your unit caused by repairs made by an unauthorized person,
mishandling, modifications, normal wear, unreasonable use, or damage to the product.
This warranty is in lieu of all other express warranties. The duration of any implied warranty, including but not
limited to any implied warranty of merchantability or fitness for a particular purpose, made in respect to your
unit is limited to the period of the express warranty set forth above.
In no event shall UPG be liable for consequential or incidental damages. Some states do not allow limitations
on the length of implied warranty or the exclusion or limitations of incidental or consequential damages, so the
above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may
also have other rights, which vary from state to state.
If you have technical questions. please send inquiries to:
Warranty Process
Please contact your retailer or place of purchase for warranty service and instructions.
A proof of purchase will be required.
TROUBLESHOOTING
FAULT CONDITION
CAUSE
Charging will not start;
Charge/Fault LED not on
1) Batteries not connected
2) Battery voltage less than 14V
Charge complete; (Green) LED is not on;
Fault (Red) LED is blinking continuously
1) Charger is too small for batteries
2) Possible bad battery
Charging doesn’t start; Charge/Fault (Red)
LED is blinking once every 3 sec.
Battery voltage is less than 14V
Charge/Fault (Red) LED is blinking 2 times
every 3 sec.
Batteries are in reverse polarity to charger
Charge/Fault (Red) LED is blinking 3 times
every 3 sec.
1) Charger has exceeded 30V output
2) Bad batteries
Charge/Fault (Red) LED Is blinking 4 times
every 3 sec.
1) Charger has exceeded its rated charge current
2) Bad batteries
