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Frequently Asked Questions
Why does the screen display “Please Reconnect Electrodes”
or Monitoring Suspended”?
1. One or more leads is not adhered properly. Ensure all leads are
securely fastened to the electrodes on your skin.
2. Verify the electrodes are securely adhered to your skin without
wrinkles or bubbles. If necessary, replace the electrodes.
3. Press and hold each of the snaps, one by one starting with the
green, to determine if one of the electrodes is not making contact.
−− If pressing on the snaps allows the monitor to display
“Monitoring,” replace the electrode by placing a new one first
and removing the original. Verify the placement location.
−− Ensure the electrode for the green lead is placed as shown in
the diagram and not too far onto the patient’s side or back.
4. Verify the electrodes are positioned properly on the chest. Allow the
electrode to conform to your body. This can take 2 minutes.
5. If the problem persists, contact 888.500.3522 (press 1, 1, 4).
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