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22

The water is not hot enough.

 

 

  Compare the flow and temperature. See the chart 

on p. 24.   

  Check cross plumbing between cold water lines and 

hot water lines. 

  Is the gas supply valve fully open? (p. 17) 

  Is the gas line sized properly? (p. 10) 

  Is the gas supply pressure enough? (p. 11) 

  Is the set temperature set too low? (p. 18,19) 

The water is too hot.

 

  Is the set temperature set too high? (p. 18,19) 

The hot water is not available when a 
fixture is opened.

 

 

  Make sure the unit has 240V 50Hz power supply. 

  If you are using the remote controller, is the power 

button turned on? (p. 20)  

  Is the gas supply valve fully open? (p. 17) 

  Is the water supply valve fully open? (p. 17) 

  Is the filter on cold water inlet clean? (p. 21) 

  Is the hot water fixture sufficiently open to draw at 

least 3.0l/min through the water heater? (p. 17) 

  Is the unit frozen? 

  Is there enough LPG in the bottle? (for  propane)

 

The hot water gets cold and stays 
cold.

 

  Is the flow rate enough to keep the water heater 

running? (p. 17) 

  Is the gas supply valve fully open? (p. 17) 

  Is the filter on cold water inlet clean? (p. 21) 

  Are the fixtures clean of debris and obstructions? 

Fluctuation in hot water temperature.

 

 

  Is the filter on cold water inlet clean? (p. 21) 

  Is the gas line sized properly? (p. 10) 

  Is the gas supply pressure enough? (p. 11) 

  Check for cross connection between cold water 

lines and hot water lines. 

   

PROBLEM 

POSSIBLE SOLUTIONS 

 
 
The Unit does not ignite when water 
goes through the unit.

 

 

  Is the flow rate over 3.0l/min? (p. 17) 

  Check for the filter on cold water inlet. (p. 21) 

  Check for reverse connection and cross connection. 

  If you use the remote controller, is the power button 

turned on? (p. 20) 

 
The fan motor is still spinning after 
operation has stopped.

 

 

  This is normal. After operation has stopped, the fan 

motor keeps running for 15 ~ 75 seconds in order to 
re-ignite quickly, as well as push all exhaust gas out 
of the flue.   

PROBLEM 

POSSIBLE SOLUTIONS 

 
Remote controller does not display 
anything when the power button is 
turned on. 

Press the ON/OFF button. 
If the light does not light up 

 

  Make sure the unit has power supply. 

  Make sure the connection to the unit is correct.(p. 16) 

An ERROR code is displayed. 

Please see the p.23 

Remote controller can not change the 
set temperature. 

Is priority light lit? 
If it is not, press the priority button after closing all hot 
water taps. 

 

~ WATER HEATER ~

~ REMOTE CONTROLLER

 

(OPTIONAL) ~

 

Содержание EN Series

Страница 1: ...vail Continuous Flow Gas Water Heater Installation Guide Operations Manual EN Series FOR EXTERNAL INSTALLATION ONLY WaterMark GMK10177 WMKA22451 Thank you very much for purchasing our water heater Before installing and operating your water heater please read this manual carefully and keep it for future reference N30248 ...

Страница 2: ...S PRESSURE AND TESTING GAS LEAKAGE 11 16 WATER CONNECTIONS 11 17 ELECTRICAL CONNECTIONS 13 18 REMOTE CONTROLLER 14 19 REMOTE CONTROLLER INSTALLATION 15 20 CONNECTION OF REMOTE CONTROLLER WIRING TO THE WATER HEATER 16 21 INITIAL OPERATION 17 22 NORMAL OPERATION 17 23 WITHOUT REMOTE CONTROLLER 18 24 WITH MULTIPLE REMOTE CONTROLLER 19 25 FREEZE PREVENTION 20 26 WINTER SHUTDOWN 20 27 MAINTENANCE AND S...

Страница 3: ...mple a licensed plumber or gas fitter Pipe size is nominal 15mm from hot water outlet to the first tap or outlet Gas pipe size is nominal 20mm When connecting the hot water supply to the fixtures in the property a minimum of two 2 metres of pipework must be used between the outlet of the water heater and the first tap and outlet See Diagram below The hot water line should be insulated with Armafle...

Страница 4: ...tage AC 240V 50Hz Net Weight kG 14 2 Gross Weight kG 16 Product Dimensions mm 595 x 375 x 165 Package Dimensions mm IAPMO Gas MarkApproval Number IAPMO Water MarkApproval Number WMKA22451 GMK10177 748 x 420 x 230 HOT WATER OUTLET COLD WATER INLET GATE OR BALL VALVE ON INLET ENSUITE LAUNDRY BATHROOM KITCHEN Water Controller optional Water Controller optional Water Controller optional Water Controll...

Страница 5: ...essure For information relating to burner test point pressures and injector sizes refer to the name plate located on the right hand side of the case for each model please refer to p 8 For information relating to overall dimensions and connection points refer to diagrams Please refer to p 6 Before installing in areas over 1500 m above sea level contact the manufacturer for instructions Gasvalve A h...

Страница 6: ...ACCESSORIES Check that the installation and operation manual and screws are included with the unit Screws 4 Manual DIMENSIONS DIMENSION AND CONNECTION POINTS 165 610 592 560 148 50 377 356 355 127 94 70 84 64 ...

Страница 7: ...gs and instructions are read and understood before commencing installation Carefully plan where you intend to install the water heater Please ensure The water heater will be located in an open air environment with natural ventilation Locate the water heater where water leakage will not damage surrounding areas and remove any transit protection Check the name plate and gas type label for the correc...

Страница 8: ... rating for your application Do not install this unit if these requirements are not met Gas Type Label Position on Case Rating Label Position on Case Do not store or use gasoline or other flammables vapors or liquids in the vicinity of this appliance Vapors from flammable liquids will explode and catch fire causing death or severe bums Do not reverse the water and or gas connections as this will d...

Страница 9: ...r bolts in the top and bottom brackets A minimum of two top and bottom must be used 4 2 ABOUT SELECTING A INSTALLATION LOCATION SUITABILITY CAUTION CAUTION This equipment is not suitable for pool or spa heating Water hardness may affect the water heater performance It is important that the water heater is installed in water conditions that are suitable for long term operation This is a water heati...

Страница 10: ...le window door non mechanical air inlet or any other opening into a building with the exception of sub floor ventilation Horizontally from any building structure or obstruction facing a terminal Any other flue terminal cowl or combustion air intake Appliances up to 150 MJ h input Appliances between 150 and 200 MJ h input Appliances between 50 and 150 MJ h input All fan assisted flue appliances in ...

Страница 11: ...l testing of the main gas line supply pressure is completed ensure the gas line to the water heater is disconnected to avoid any damage to the water heater WARNING Conversion of this unit from natural gas to propane or propane to natural gas cannot be done in the field Contact your local retailer or distributor to get the correct unit for your gas type Size the gas piping according to AS NZS5601 i...

Страница 12: ... turn on the water heater Check the inlet gas pressure When the water heater is on a maximum operation capacity the inlet gas pressure point must be within the appropriate range Please refer to p 4 This appliance and its individual shut off valve must be isolated from the gas supply piping system by unplugging the unit and turning off the main gas valve during any pressure measuring stage of the g...

Страница 13: ...ressure and if above 1000 kPa an approved limiting valve must be fitted Before installing the water heater flush the water line to remove all debris and after installation is complete purge the air from the line Failure to do so may cause damage to the heater There is a wire mesh filter to discourage debris from entering your heater Clean filter after initial installation to ensure no debris from ...

Страница 14: ... heater for easy access Install power switch so that the electrical power can be switched off if necessary If the cord supplied with this appliance must be replaced it must be replaced with appliance wiring material supplied by the Manufacturer Weather proof Power Point WARNING When servicing or replacing parts within the water heater label all wires prior to disconnec tion to facilitate an easy a...

Страница 15: ...tial temperature will be recalled The remote controller is water resistant however should not be positioned where it can be splashed directly and there should be caulking between the surface of the wall and the controller The remote controller can be intalled in the bathroom with correct intallation The remote controller is able to adjust the output temperature setting in the range of 38ºC to 65ºC...

Страница 16: ...O BE FITTED TO A METAL SURFACE AN INSULATION PLATE SHOULD BE PROVIDED BEHIND THE MOUNTING POSITION The remote controller comes with the length of 10m cable If a longer cable is needed please purchase shielding line Cut the original line and bind up the wire according to the polarity to avoid shortcircuit Put out wiring downward through the cable trench Attach the remote control on the wall with tw...

Страница 17: ...e terminals directly Put back the front cover and connect the power plug DO NOT jump or short circuit wires otherwise PCB may be damaged Remote controller terminal C Power Burning Water temperature adjustment ON OFF COOL Flashing Priority 1 2 3 4 ON SAB HEAT C Power Burning Water temperature adjustment ON OFF COOL Flashing Priority HEAT C Power Burning Water temperature adjustment ON OFF COOL Flas...

Страница 18: ...er Immediately call a qualified service technician to inspect the water heater and to replace any damaged parts Open the main gas supply valve to the unit using only your hand to avoid any spark Never use tools If the knob will not turn by hand do not try to force it call a qualified service technician Forced repair may result in a fire or explosion due to gas leaks Flow rate to activate the water...

Страница 19: ...0ºC If you need to change the setting temperature without remote controller please adjust the DIP switch refer to diagram below 1 2 3 4 ON SAB DIPswitch DIP switch ON SAB 1 2 3 4 55 ON SAB 1 2 3 4 60 ON SAB 1 2 3 4 70 The Temperature setting Only change the switches with dark squares DO NOT adjust other switches If a DIP switch is incorrectly set It will lead to a minimum setting temperature ...

Страница 20: ...rning light is OFF 19 WARNING Water temperatures above 50 ºC can cause severe burns or death from scalding Children the disabled and the elderly are at a high risk of being injured Feel the water temperature before bathing or showering Do not leave children disabled persons or the elderly unsupervised The Australian Standards AS 3498 gives full details of the requirements for supply of controlled ...

Страница 21: ...om freezing is required CAUTION WINTER SHUTDOWN Follow these instructions carefully When it is again safe to use the water heater If the water heater will not be used for a long period of time turn off the water heater and drain the water inside the unit This will keep the water heater from freezing and being damaged Make sure all hot water taps are closed and the drain plugs are securely attached...

Страница 22: ...k into the cold water inlet Securely screw the drain plugs back into place Hand tighten only Keep the area around the water heater clear Remove any combustible materials gasoline or any flammable vapors and liquids Check that the opening for exhaust is not blocked If blocked shut off the water heater s combus tion And then after a while remove any obstruction Do not touch the water heater while it...

Страница 23: ... of debris and obstructions Fluctuation in hot water temperature Is the filter on cold water inlet clean p 21 Is the gas line sized properly p 10 Is the gas supply pressure enough p 11 Check for cross connection between cold water lines and hot water lines PROBLEM POSSIBLE SOLUTIONS The Unit does not ignite when water goes through the unit Is the flow rate over 3 0l min p 17 Check for the filter o...

Страница 24: ...n the remote controller Consult the following chart for each error code When remote controller is installed The error code will be displayed on the remote controller Error Codes On the Remote controller Symptom Temperature Sensor Fault Ignition Failure or Accidental Flameout Flame detect misjudgment Thermostat Fault Continuous 3 second Outlet Water Temperature 85 Fan Fault Gas Proportional valve F...

Страница 25: ... the unit Please refer to the temperature versus litre per minute chart to determine the likely flow rates based on your local ground water temperature and your desired outlet water temperature combination WARNING Please contact your agent office for full warranty conditions and service information 0 0 5 0 10 0 15 0 20 0 25 0 30 0 38 39 40 41 42 43 44 45 46 47 48 50 55 60 65 66 67 68 69 70 5 10 15...

Страница 26: ...subject to change without notice Please store this manual for future reference Contact for Service and Warranty SolarEast Australasia Pty Ltd U2 10 12 Cerium Street Narangba QLD Ph 1300 668 886 E info solareast com au ...

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