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Consumer Service Information
If you have any questions regarding the operation of your
PRESTO
appliance or need parts for your appliance, contact us by any of
these methods:
• Call 1-800-877-0441
weekdays 8:00 AM to 4:30 PM (Central Time)
• Email us through our website at www.gopresto.com/contact
• Write: National Presto Industries, Inc.
Consumer Service Department
3925 North Hastings Way
Eau Claire, WI 54703-3703
When contacting the Consumer Service Department, please indicate the model number and the series code for the tea kettle. These
numbers can be found on the bottom of the tea kettle.
Please record this information:
Model Number _____________________
Series Code _____________________
Date Purchased _________________
Inquiries will be answered promptly by telephone, email, or letter. When emailing or writing, please include a phone number and a time
when you can be reached during weekdays if possible.
Any maintenance required for this product, other than normal household care and cleaning, should be performed by our Factory Service
Department. Be sure to indicate date of purchase and a description of the problem when sending an appliance for repair.
Send appliances for repair to:
CANTON SALES AND STORAGE COMPANY
Presto Factory Service Department
555 Matthews Drive
Canton, MS 39046-0529
The Presto Factory Service Department is equipped to service all PRESTO
appliances and supply genuine PRESTO
parts. Genuine
PRESTO
replacement parts are manufactured to the same exacting quality standards as PRESTO
appliances and are engineered specifi
-
cally to function properly with its appliances. Presto can only guarantee the quality and performance of genuine PRESTO
parts. “Look-
alikes” might not be of the same quality or function in the same manner. To ensure that you are buying genuine PRESTO
replacement
parts, look for the PRESTO
trademark.
Form 59-710E
PRESTO
Limited Warranty
This quality PRESTO
appliance is designed and built to provide many years of satisfactory performance under normal house-
hold use. Presto pledges to the original owner that should there be any defects in material or workmanship during the first year
after purchase, we will repair or replace it at our option. Our pledge does not apply to damage caused by shipping. To obtain
service under the warranty, return this PRESTO
appliance, shipping prepaid, to the Presto Factory Service Department. When
returning a product, please include a description of the defect and indicate the date the appliance was purchased.
We want you to obtain maximum enjoyment from using this PRESTO
appliance and ask that you read and follow the enclosed
instructions. Failure to follow instructions, damage caused by improper replacement parts, abuse or misuse will void this pledge.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This is Presto’s
personal pledge to you and is being made in place of all other express warranties.
NATIONAL PRESTO INDUSTRIES, INC.
Eau Claire, WI 54703-3703
