4
Can I use any brand single serve pack in the MyJo
™
coffee maker?
Yes. Any pack that works in the Keurig* K-Cup* system brewer (including packs that have mesh bottoms) will work in the MyJo
™
coffee
maker. Vue* and Rivo* packs do not work in Keurig* K-Cup* brewers and will not work in the MyJo
™
either. Different brand packs vary
in construction. Some have very thin plastic walls that become deformed if boiling water is used. Others have very thin interior filters,
which work well with a gentle pumping pressure, but may break when subjected to heavy pressure. Still others have very rigid tops of
varying thickness, making them difficult to pierce.
If you experience unusual difficulty pumping and the water in the vessel has turned brown, you have a pack with a thin filter that has
broken under pressure. Discard the liquid, clean the unit, and start again, this time applying a gentle steady pressure.
If the water is clear, verify that the top and bottom of the pack are pierced. Carefully unscrew the reservoir from the base. For packs with
plastic bottoms, push down to ensure the bottom is pierced. Check the top. If you do not see a small hole in the middle, make one with
a knife. Reassemble and resume pumping.
Sometimes, I prefer to use my own coffee grounds rather than a single serve pack. Is there a refillable filter cup that I can use
with the MyJo
™
coffee maker?
Yes. There is one cup that is designed to work in the MyJo
™
coffee maker, the MyJo
™
Cup. To order, see below. Do not use any other
brand of cup.
The perfect companion for your Presto
®
MyJo
™
coffee maker...
Presto
®
MyJo
™
Cup
(Part 44364)
Use this cup with your MyJo
™
coffee maker to make coffee or tea from your favorite ground coffee or tea leaves.
How To Order...
Call weekdays toll-free 1-800-995-9960 (between 8:00 AM and 4:00 PM Central Time). Payment options on
telephone orders are limited to credit card only. Please have your credit card number and expiration date ready
when calling.
CONSUMER SERVICE INFORMATION
If you have any questions regarding the operation of your PRESTO
®
appliance or need parts for your appliance, contact us by any of
these methods:
• Call 1-800-877-0441 weekdays 8:00 AM to 4:00 PM (Central Time)
• Email us through our website at www.GoPresto.com/contact
• Write: National Presto Industries, Inc.
Consumer Service Dept.
3925 North Hastings Way
Eau Claire, WI 54703-3703
When contacting the Consumer Service Department, please indicate the model number and the series code for the coffee maker. These
numbers can be found on the bottom of the coffee maker base.
Please record this information:
Model Number _____________
Series Code ____________
Date Purchased __________
Inquiries will be answered promptly by telephone, email, or letter. When emailing or writing, please include a phone number and a time
when you can be reached during weekdays if possible.
The Presto Factory Service Department is equipped to service PRESTO
®
appliances and supply genuine PRESTO
™
parts. Genuine
PRESTO
™
replacement parts are manufactured to the same exacting quality standards as PRESTO
®
appliances and are engineered
specifically to function properly with its appliances. Presto can only guarantee the quality and performance of genuine PRESTO
™
parts. “Look-alikes” might not be of the same quality or function in the same manner. To ensure that you are buying genuine PRESTO
™
replacement parts, look for the PRESTO
™
trademark.
Canton Sales and Storage Co.,
Presto Factory Service Dept.
555 Matthews Drive
Canton, MS 39046-3251
* “K-Cup”, “Keurig”, and “Vue” are registered trademarks of Keurig, Green Mountain Inc. “Rivo” is a registered trademark of Green Mountain Coffee Roasters, Inc.
Presto is not affiliated with Keurig Green Mountain, Inc. or Green Mountain Coffee Roasters, Inc.
Part 44364