Prestigio ReVolt A6
©2021 Prestigio
19
7 Troubleshooting
The table below shows typical errors and problems that occur during operation of the device.
Table 3
- Typical errors and solutions
№
Problem
Possible causes
Solution
1
Wireless charging station
does not turn on
The socket to which the
adapter connected is de-
energized
Make sure that the power outlet
you are plugging the adapter into
is not de-energized. Use only the
original cable and power supply
included
2
The device is not charging.
Indicator is not lit
The device does not
support the wireless
charging protocol
Qi. The thickness of the
case is more than 4 mm or
there are metal
accessories on it. Incorrect
position of the device at
the station
Make sure your device supports
the Qi wireless charging protocol.
Change the position of the device
to be charged, remove the case
and any additional accessories
3
The device is not charging.
One or more device
indicators blink blue rapidly
There are metal objects
between the device being
charged and the station
Make sure there are no metal
objects between the device to be
charged and the station
If the problem is not solved or if you have other questions, contact support. The contacts are in the
warranty card and on the website www.prestigio.com/use.
