GRAPHENE PD PRO
EN
-Connect it to the included
power adapter for at least 10
minutes
- Ensure that the socket you
have plugged the adapter into
is receiving power
The device is not
charging. The battery
level indicator is stuck
at 0
- Ensure that the socket you
have plugged the adapter into
is receiving power.
- Connect the charger to the
included power adapter for at
least 10 minutes.
Wired charging is not
working
- Ensure that the portable
charger has not simply lost its
charge.
- Check the quality of the cable
that you are using.
- Try using another cable.
Wireless charging is
not working
- Ensure that the portable
charger has not simply lost its
charge.
- Ensure that your smartphone
supports wireless charging.