12
Additional Information
Additional Information
Troubleshooting
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps
fi rst.
Problem
Solution
The
in use
/
LED won’t
illuminate when
the handset is
placed on the
base.
Check all connections.
Make sure the handset is properly seated in the base.
Make sure the charging contacts on the handset are clean.
»
»
»
The audio
sounds
weak and/or
scratchy.
Move the handset and/or base to a different location away
from metal objects or appliances and try again.
Press
channel
during a call to help eliminate background
noise.
Make sure that the handset is not too far from the base.
»
»
»
Can’t make or
receive calls.
Check all connections.
Disconnect the AC adapter for a few minutes. Then reconnect
it.
Make sure that the handset is not too far from the base.
Charge the handset.
Check the dialing mode used by your telephone company.
»
»
»
»
»
The handset
doesn’t ring or
receive a page.
The battery pack may be weak. Charge the battery for 15-20
hours.
The handset may be too far away from the base unit.
Place the base unit away from appliances or metal objects.
Check the battery pack to ensure there is a secure connection.
»
»
»
»
UC091ZH_OM.indd 12
UC091ZH_OM.indd 12
7/4/2008 1:24:31 PM
7/4/2008 1:24:31 PM