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TROUBLESHOOTING

   • The LED should light when the furnace blower is running.

If the LED does not light:  1. Check to be sure there is power to the unit.

 

 

 

2. Be sure lamp connectors are fastened securely. 

 

 

 

3. If the LED still does not light, replace lamp(s).

 

 

 

4. If still not operating, replace ballast.

Note: Standard off-the-shelf lamps are not compatible with this unit. Use of improper lamps will void warranty.

WARRANTY

    All electronic components carry a lifetime warranty to the original homeowner.  In addition there is a four-year 

warranty from the date of installation for any subsequent owner.  We reserve the right to send replacement parts 

or to replace the unit at our discretion.  This warranty does not cover labor, improper installation or abuse.  Use of 

any lamp other than a genuine PremierOne lamp designed for this device will void the warranty.

   The original lamp is warranted for a period of two years. This warranty does not cover broken lamps due to 

shipping, installation or handling.  All returns are routed through your wholesaler and must be approved and 

accompanied by an RGA#. Please call PremierOne Products, Inc. at 800-982-1840 and we will guide you through 

the return procedure. 

   This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

MAINTENANCE

This maintenance schedule is only a guideline, determined by average conditions. Actual  conditions will dictate 

the frequency of cleaning and/or replacement of lamps.  Do not touch the glass portion of the lamps with bare hands 

because oils from the hands can cause “hot spots” which reduce lamp life.  Handle either by the end caps or use a 

soft cloth.  If  you accidentally touch a lamp, clean it using a soft cloth dampened with rubbing alcohol.

CLEANING THE LAMPS

 -  Recommended interval: 12 months  (Follow the procedure below)

 

 

 

                 Replacement lamps are available through your HVAC contractor.

REPLACING THE LAMPS

 - Recommended interval: 24 months. (Follow procedure below excluding #6.) 

Note: Standard off-the-shelf lamps are not compatible with this unit. Use of improper lamps will void warranty.

1. Unplug the power cord from the outlet, or disconnect power to the unit.
2. Remove the cover from the unit by removing the top and bottom retaining nuts using a 11/32 size nut driver.  
3. Unplug the lamp from the lamp connector.
4. Remove the lamp holder using a 11/32 size nut driver (Photo A).
5. Remove the lamp by grasping the end cap and extract carefully.
6. Using a soft cloth moistened with rubbing alcohol, wipe down the lamp.  If there is a large build-up of dust 

    particles, you may wish to use a can of air first.  Always handle lamps by end caps.
7. Slide the lamp back into lamp opening. Reinstall lamp holder..
8. Plug the lamp into the lamp connector.
10. Replace and secure the cover using the two retaining nuts.
11. Plug power cord back into outlet, or restore power to unit.

For Technical Support Call (800)982-1840   www.premieroneproducts.com  ©2018 

MUV-401H MultiVoltage 

Germicidal Air Purifier

  

Installation & Maintenance Instructions

UNPACKING THE UNIT

Each MUV-401H germicidal air purifier is shipped with the germicidal 

lamp placed in a lamp box.  Carefully remove lamp from the lamp box 

taking care to not touch the glass portion with bare hands. Oils from the 

hands can cause “hot spots” which reduce lamp life.  Handle by the plas-

tic end cap or use a soft cloth.  Clean the lamp, using the included alcohol 

cleaning pad or a soft cloth dampened with rubbing alcohol.  The lamp 

is fragile and proper care must be taken when removing from packaging.

The following parts are included:   • MUV-401H Multivoltage Germicidal Air Purifier

 

 

 

 

 

• Germicidal Twin H Lamp (packed in lamp box)

 

 

 

 

 

• Four Self Tapping Sheet Metal Screws

     • 

Installation 

Maintenance 

Instructions

     • 

120 

VAC 

Power 

Cord

     • 

Alcohol 

pad 

to 

clean 

lamp

When installing and using this electrical equipment, basic safety precautions

should always be followed including the following:

1. READ AND FOLLOW ALL INSTRUCTIONS.
2. SAVE THESE INSTRUCTIONS.

3.

 Always be sure the unit is unplugged during installation or service procedures.

4.

 

The ultraviolet light produced by the UV lamp is harmful to your eyes.  Do not look directly at 

    the lamp.  Should it become necessary to view the lamp, use UV-protected sunglasses.

Lors de l’installation et de l’utilisation de cet équipement, des précautions devront être suivies.

1- Lire et suivre les étapes attentivement.
2- Conserver ces instructions.

3- Assurez vous de toujours débrancher avant l installation ou le service.

4

Ne pas regarder la lampe directement avec les yeux. Si nécessaire de le faire, 

    veuillez porter les lunettes de soleil contre les rayons U.V.

IMPORTANT: SAFETY INSTRUCTIONS

Important: Instructions de securité

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