Troubleshootin
Troubleshooting
Symptom
Possible Causes
Possible solution
Display is flashing “SSS”
Water level in the
reservoir is low or the
Fill the reservoir with water
and/or f
reservoir is not fully
seated in the machine.
ully seat the
reservoir.
Display is flashing “_ _ _”
Temperature is over 300
Turn the machine off and
allow it to cool down.
25
F
T
sensor
Call authorized service
center – machine may
need to be returned for
service.
emperature
failed
Display is flashing “
⎯
⎯
⎯
”
Turn off the machine. Let
it warm up.
Temperature is below 32
F
Call authorized service
center – machine may
need to be returned for
service.
Temperature sensor has
failed.
Coffee is leaking out of the
side wall of portafilter
Coffee powder is on the
rim of portafilter
Remove portafilter and
clean the rim.
Water is not pumping out
The boiler is empty after
frothing
Run the pump for one
cycle or until water flows
from the grouphead.
The silicone tube is not in
the reservoir.
Insert the silicone tubing in
the reservoir.
Changed pumping time but
amount of espresso
produced remains same
Set key was not pressed
after changing the
parameter.
Reset the pumping time
(SEC) and press the SET
button
Brew temperature for
espresso was changed but
SET key was not pressed
after change the
Reset the brew
the taste is the same
temperature.
temperature (ESP) and
press the SET button.
Brew temperature jumps too Water scale has built up
Descale the boiler – see
much
on the internal boiler
Routine Maintenance
surfaces.
section.
Espresso tastes too weak or
too strong
Pump timing (SEC) not
changed
Single-shot timing is 13-15
when switching
from one shot to two shot
or vice-versa
seconds. Double shot
timing is 19-21 seconds.
25
